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Holiday Inn and Suites Alpensia Pyeongchang Suite

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213 Reviews from our TripAdvisor Community

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Showing 154: English reviews
Reviewed 29 December 2015 via mobile

The hotel was good. We stayed at condo with 3 adults and 2 kids. The room was really well located. The ski slope was right out the steps. Only problem was the snow was not good but can't blame the hotel for that since we are in a warm spell globally. The price and a little steep but I guess...

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Helpful?
Thank Jin H
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look...

Singapore, Singapore
Reviewed 29 December 2015

Booked 2 King Bed 1 Ondol Suite rooms for a 1 night stay. Location The location is far away Front counter service Great service by front counter staff. However, my room is around 10 mins walk from the front counter service. Room The room is great, big and clean. The room that i booked has 3 bed rooms. 2 of...

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Helpful?
Thank Jason L
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look...

Reviewed 22 December 2015 via mobile

Family of 4- took the 2 bedroom unit which was spacious & comes with a kitchen! 1 room was with "ondol" which means sleeping on the floor which the kids were ok with. There were many restaurants around that serves either jap or Korean. Dominos is over priced. 3 mins walk to the ski slopes - instructor "Guk" taught us...

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Helpful?
1Thank Vernon C
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look...

Kuala Lumpur, Malaysia
Reviewed 21 December 2015

Family of 4 of us stayed there for 2 nights. We rented a 2-room suite, 1 queen bed and 1 ondol room. The queen bed is perfect but not use to sleep on the floor in the ondol room. It's a bit hard as the mattress is not the thick mattress. Having said that the place is clean, living room...

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Helpful?
Thank blessings326
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look...

Singapore, Singapore
Reviewed 11 December 2015

We stayed here for 3 nights in early December. Booked a 1 queen bed 1 Ondol suite for the 3 of us. I communicated with Ms Lily Kwon of Guest Service Centre on several matters and she had been most helpful and always responded quickly to my enquiries. Thank you very much, Miss Kwon. I received a warm welcome at...

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Helpful?
1Thank Stephyyeo
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look...

Reviewed 10 December 2015 via mobile

I stayed in this resort with my family for 3d 2n and we are satisfied with it. The apartment including both queen & ondol rooms & are all clean. I would like to compliment your staff Avy for being helpful & freindly. Check in time was supposed to be @ 3 pm but she checked us in upon arrival ie....

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Helpful?
Thank Fuziah I
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look...

Reviewed 3 December 2015 via mobile

Just checked in a one bed room suite, room is nice, kitchen, living room made me feel like home. Although few hair found on the towels at the kitchen, but it's ok! Things happened. I was checked in by the FO named Avy, she is so kind! I got the room key at 11 something whereby the check in time...

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Helpful?
Thank Julio I
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for visiting Alpensia Resort and joining IHG members. We are much appreciating with your feedback and we will try constantly to improve our service quality for guests’ satisfaction. We are sorry about smell problem and have a discussion with housekeeping department about this. Thank you for...

Seoul, South Korea
Reviewed 15 September 2015 via mobile

Very nice suite hotel. Great for family. We booked with one room western style and one room ondol style. Has a small kitchen with ref and freezer. No oven. No dishwash. Some plates, cupes, glasses and knifes available. It is a quite place. Towels regulary changed. Equipment in very good shape. For us everting was perfect.

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Helpful?
2Thank Fabius M
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look...

Singapore, Singapore
Reviewed 8 September 2015

Amazing. You are seem inside the fairly tale. It's so beautiful. I really enjoyed my Chistmas over here. The room is big and clean. I spent around 5 hours journey to this resort. It's worth it. This is my first time to have my fun with ski.

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Helpful?
Thank Micentury
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look...

Singapore, Singapore
Reviewed 17 August 2015

Words alone will not be sufficient to describe or explain how great this hotel is. Travelled Dec 2014 so this review is a little late. Travelled with a family of 5 with my cousin & wife so we booked 2 Queen Bed Guest Room, requesting for the view of the ski slope. The hotel staff were busy as it's was...

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Helpful?
Thank Jackson C
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look...

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Amenities

Highlights
  • Restaurant
  • Free Internet
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Ski-In / Ski-Out
  • Wheelchair Access
Things to do
  • Restaurant
  • Hot Tub
  • Golf Course
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
Services
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Holiday Inn and Suites Alpensia Pyeongchang Suite

Address: 225-3 Yongsan-ri, Daegwallyeong-myeon, Pyeongchang-gun, Gangwon-do 232-952, South Korea
Region: South Korea > Gangwon-do > Pyeongchang-gun
Price Range: RM387 - RM1,581 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn and Suites Alpensia Pyeongchang Suite 4*
Number of rooms: 419
Reservation Options:
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Also Known As:
Holiday Inn And Suites Alpensia Pyeongchang Hotel Pyeongchang-Gun
Holiday Inn And Suites Alpensia Pyeongchang Suite South Korea/Pyeongchang-Gun, Gangwon-Do
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn and Suites Alpensia Pyeongchang Suite staff and other travellers.
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Questions? Get answers from Holiday Inn and Suites Alpensia Pyeongchang Suite staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Every room is nice”
X5465FJmichellet, 5 Apr 2017 | Read review
“Request for room nearer to Business Center as there are no porters around.”
cherylsg1113, 13 Mar 2017 | Read review
“Building 102 had great views of the slopes (probably others do as well)”
almightybrett, 5 Feb 2017 | Read review
“I will choose Holiday Inn hotel / suites over Intercontinental due to proximity to slope”
kongwee, 11 Jan 2017 | Read review
“Try not to stay at block 302 which is far away up the slope”
mexxgal, 31 Dec 2016 | Read review
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