Magical getaway, exceeding all expectations, the bungalow has 6BR and is very charming, the service is simply phenomenal, headed by Sanath who will look after your every need , he was able to cater to all the different requests from our party of 11, head Chef Ranil and his team did an outstanding job, the pastry chef does some of the best croissants in Sri Lanka and Chef Ranils, 3 course set menus are outstanding, Chef Ranil also shared his recipes with me and showed me how to make them, thank you, wow! the staff makes the place even better than what it is as they are attentive, ever helpful and want to please you. It’s a wonderful place for a holiday.
We stayed at Norwood bungalow for three nights during Avurudu holidays and had experienced the perfect relaxation enjoying the vast immaculate gardens and gorgeous mountain views and the best hospitality any Sri Lankan hotel has to offer. This was our second visit to Ceylon Tea Trails within four months. Our first visit to Castlereah bungalow was so splendid that we couldn’t wait to return. The very first holiday we had this year all three of us wanted to visit Norwood as we expected that we wouldn’t be disappointed. Everything about our stay at Norwood bungalow exceeded our expectations from the warm welcome when we arrived to the close attention to detail concerning every aspect of our stay - meals, hikes laundry to housekeeping- we couldn’t have asked for more. Norwood bungalow has amazing mountain views with expansive gardens. The room we stayed, Hazel master suite was cozy spacious and really comfortable with a large bathroom. You can experience the best morning view from the private garden at sunrise. The meals served anytime of the day were exceptionally tasty. As the chef meet us and discusses the meal options we always had the meal according to our preferences. It was wonderful to see the new year table with Sri Lankan spread although we were the only Sri Lankan guests at the time. During our stay we enjoyed a mountain hike and visits to Tientsin bungalow and Dunkeld bungalow. We got to experience the wonderful hospitality of Sanjaya and his staff at Dunkeld when we had our afternoon tea there. Every single aspect of our holiday at Norwood bungalow was amazing but what stood out most was the the extraordinary service and hospitality from the staff. Nilantha and the team are so genuine and caring and made us feel really special by attending to all our needs including my request for tea at early hours. They are warm and friendly and willing to go an extra mile to make your stay comfortable and homely. My thanks to Nilantha , Nesa , Ajith and Weerasooriya for making our stay perfect with the best hospitality. …
Quarantined for a week after a year in lockdown in the UK. Was heavenly with amazing service by Janaka at Castlereigh bungalow. Our body clocks were on UK time but he still made sure they were accompanying. Only complain is we probably gained a few kilos on the trip. Loved the experience.
Entire stay was fabulous and relaxing. Staff was excellent. Felt very warm and comfortable. Very helpful and courteous team. Infinity pool with an awesome view what a breathtaking surrounding. All in all a wonderful experience and cherished every minute. Big Thank you to Dilshan, Sachin and Chaminda who coordinated and Sanjaya who looked after us so well. From food to everything else no complaints or regrets. Simply awesome and most of my friends from many parts of the world await until the borders get opened up and Resplendent properties already in their bucket list after seeing most of the pictures.
We thoroughly enjoyed the stay and the experience was made even more memorable by the wonderful staff particularly Mr. Nilantha, Mr. Chandrasooriya and Mr. Nesa. We were surrounded by a breathtaking view and will definitely come back.