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Alcazar Dona Victoria

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Traveller (48)
Room & Suite (10)
Dining (8)
Overview
  • Excellent27%
  • Very good21%
  • Average37%
  • Poor9%
  • Terrible6%
16 Aug 2017
“Pleasant Stay”
22 Apr 2017
“Overpriced”
AMENITIES
Free Wifi
Free Parking
Restaurant
Airport Transportation
Room Service
Suites
Bar/Lounge
All hotel details
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Reviews (33)
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1 - 5 of 14 reviews
Reviewed 17 August 2017

Stayed for two nights. Room was clean and while there was no AC, they did have a de-humidifier which helped with the overall room temperature. Room rate included breakfast (pretty good selection from the menu) and had decent WiFi. Parking is also in a secure...More

Thank moose938
Reviewed 23 April 2017

The rooms were dark and very musty. Wifi would only work while sitting in the reception area. Some sort of construction on the hotel started around 5 AM. Breakfast and secure parking were the only redeeming qualities. There has to be better accoms in Coban.

Thank Dudley D
Reviewed 23 January 2017 via mobile

Stayed here for 4 nights. Very basic rooms . Staff does not speak English at all. Hot water for shower but cold sink water . All channels are Spanish. They have restaurant in hotel which is decent. Good deal for price you pay .

Thank Ahmed503
Reviewed 20 July 2016

Great location, convenient. Clean, adequately-sized room, decent lighting, we slept well. We liked the courtyard charm, and especially the inviting bar area where we enjoyed beer in the evening. The wifi did not work in the room, but worked great in the bar area, and...More

Thank 1Vagabond_Traveler
Response from jrfch, Gerente at Alcazar Dona VictoriaResponded 10 August 2016

Thank you for your opinion, your suggestment was taken in account and we now have a bilingual hostess in our staff that can help our customers if they need translation in english, i do speak english also, saddly we did not have the chance to...More

Reviewed 19 June 2016

A gorgeous hotel with lots of stained glass and very friendly staff. Masses of hanging flowers hang down around the restaurant adding charm but make sure you speak at least a little Spanish as there aren't any English speakers on staff. Typical pointing and smiling...More

Thank Belinda W
Response from jrfch, Gerente at Alcazar Dona VictoriaResponded 10 August 2016

Thank you for your opinion, your suggestment was taken in account and we now have a bilingual hostess in our staff that can help our customers if they need translation in english, i do speak english also, saddly we did not have the chance to...More

View more reviews
About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Wheelchair Access
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Airport Transportation
Things to do
Restaurant
Bar/Lounge
Casino and Gambling
Fitness Centre with Gym / Workout Room
Details
Room types
Suites, Kitchenette
Details
Room types
Suites, Kitchenette
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Traveller (48)
Room & Suite (10)
Dining (8)
Pool & Beach (2)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Attractive and quiet bar area."
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"Pick one up the back away from the main hall in case there is a function as the noise carries."
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"Rooms facing into the indoor plaza with large shutters are my favorite."
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"dont get a room near the reception desk. it is loud all night."
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