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El Conquistador Resort, A Waldorf Astoria Resort

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El Conquistador Resort, A Waldorf Astoria Resort
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6,942 Reviews from our TripAdvisor Community

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There are newer reviews for El Conquistador Resort, A Waldorf Astoria Resort
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Showing 6,395: English reviews
Davis, California
Reviewed 18 August 2014

I have been going to El Conquistador for several years now. However, this was my first visit in 6 years. My wife an I were visiting our families in PR after 2 years, but we wanted some time for ourself. Immediately she told me that it would be lovely if we could stay at El Conquistador. I agreed with her...

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Helpful?
3Thank Manny N
Matt L, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

I really do appreciate the sincere feedback from your recent stay at El Conquistador. Although I am happy to hear the facilities met your expectations, even with the time between visits, but I am disappointed to hear about the less that satisfactory service that was provided. I do apologize for this and am pleased to hear that you still left...

United States
Reviewed 18 August 2014

Only negative is that beach is not right on property, but private island is beautiful. Pools open 24 hours is a huge plus. Staff is the best and most welcoming. Close to downtown Fajardo. I would definitely suggest coming here with family. If you are looking for more romantic head over to Las Casitas their sister resort.

Review collected in partnership with Waldorf Astoria
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Thank Samuel N
Matt L, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Thank you for choosing to stay at El Conquistador. We appreciate your business and appreciate your recommendation. Please visit us again very soon. We look forward to your return arrival.

Reviewed 17 August 2014

My wife and I were celebrating our anniversary and the grandparents watched our kids. The hotel was nice enough to have a little surprise of chocolate covered strawberries upon our arrival. I would give a rating of 4.5 if allowed, the only downside was there were some parts of the property such as right outside of the room that looked...

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Helpful?
Thank montajo1
Matt L, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Thank you for choosing El Conquistador Resort for the place to celebrate your special event. We feel we are a great place for all sorts of special events including weddings, anniversaries, birthdays, and family reunions. We are happy to hear of the special memories that were made and hopeful that you will be able to return soon with your children....

Reviewed 16 August 2014

I'm not one to write reviews but El Conquistador deserves one. This is my families second trip here and we are equally as impressed as the first time. The resort has it's own private beach island with a restaurant, bar and lots of activities on site. When were not hanging there we are at the sprawling pools enjoying breath taking...

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Helpful?
Thank Jamey B
Matt L, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

We certainly appreciate your loyalty you have shown in visiting El Conquistador a second time. I am so happy to hear that the service you received was memorable and amazing. As a resort, we continually strive to deliver True Waldorf Service to all our guests. Please visit us again soon, your view and amazing service await.

Fanwood, New Jersey, United States
Reviewed 16 August 2014

We stayed in the Las Brisas section of the hotel. It was clean enough but the rooms are starting to show their age. The step down tub is dangerous for the elderly and is slippery. The sink and area are in need of refreshing. The plastic cushion at the desk is uncomfortable. The views from the balcony was beautiful. We...

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Helpful?
Thank Regina O
Matt L, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Thank you for staying at the El Conquistador recently. We certainly appreciate you staying with us and also for taking the time to provide valuable feedback about your stay. I can see we fell short of your expectations in regards to value for price paid. I can assure you that we continually are looking for ways to improve customer value....

New York, United States
Reviewed 16 August 2014

My husband and I booked a last minute long weekend at El Conquistador to relax and that's exactly what we were able to do. The price was right, the resort was stunning, the staff was friendly and the beach was phenomenal. We tried a few of the on site restaurants - two were great, one was mediocre. Overall, a wonderful...

Review collected in partnership with Waldorf Astoria
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Thank Marialisa Z
Irving
Reviewed 16 August 2014

Nice location, great amenities for everyone, few mins ride to multiple sites. For food, Cafe Bella Vista is awesome. There is a server there by the name of Jasson who deserves a promotion as he knows so much about the food they offer, the cooking process and ingredients, and the drinks offered. He is fun and will help you make...

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Thank Franck-EricT
Cleveland, Ohio
Reviewed 16 August 2014

Really enjoyed our stay at the El Conquistador. Service at the Splash Bar/Virgin Burger was outstanding. Luis M. on the wait staff made us feel like family. Golf course and food choices were great. Try the nachos :) Hope to get back some day.

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Thank OmniKurt
Middletown, Delaware, United States
Reviewed 16 August 2014

The Hotel located in a wonderful spot in Fajardo. The front desk staff are very friendly and helpful. lots of option for dinning and kids activities. pool open 24/7. The Cable car access to Lower part of the hotel is nice. The water park also keeps the little ones busy. plenty of bars and place to eat for the parents....

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Thank Andrew A
New Jersey
Reviewed 15 August 2014

This was a picture perfect place to vacation! This resort has some of the most amazing views, the rooms are acceptable for being cliff side(a little muggy), beautiful spa, GREAT food (chops steakhouse was the best!) and an amazing (and challenging) golf course and to top it off a private island with crystal clear water! Talk about heaven! We had...

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Helpful?
Thank Carol R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Beachfront
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Golf Course
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Award-winning oceanfront resort perched atop a cliff, overlooking Caribbean Sea on one side & Atlantic Ocean on the other. Check out the dramatic views, the private island, relaxing spa golf course or the water park - it's all part of this Caribbean paradise. ... more   less 

Additional Information about El Conquistador Resort, A Waldorf Astoria Resort

Address: 1000 El Conquistador Avenue, Fajardo 00738-3711, Puerto Rico
Region: Caribbean > Puerto Rico > Fajardo
Price Range: RM990 - RM1,584 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — El Conquistador Resort, A Waldorf Astoria Resort 4*
Number of rooms: 918
Reservation Options:
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Also Known As:
El Conquistador Resort, a Waldorf Astoria Hotel Fajardo
Waldorf Astoria Fajardo
El Conquistador Hotel Puerto Rico
Conquistador Hotel Puerto Rico
El Conquistador Puerto Rico
El Conquistador Resort, A Waldorf Astoria Resort Puerto Rico/Fajardo
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Questions & Answers

Here's what travellers have asked, with answers from El Conquistador Resort, A Waldorf Astoria Resort staff and other travellers.
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Questions? Get answers from El Conquistador Resort, A Waldorf Astoria Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Research room options, some require a lot of walking.”
 of 5 bubbles U7082UAerict, 17 Jan 2017 | Read review
“We booked a garden view at Las Casitas it was an ocean view!”
 of 5 bubbles omahonn, 16 Jan 2017 | Read review
“Book in to the Ritz Carlton”
 of 5 bubbles docklandsLondon, 13 Jan 2017 | Read review
“Worth the change for an ocean view.”
 of 5 bubbles Cajunwanderer, 9 Jan 2017 | Read review
“Our view in Las Brisas wing was the most breathingtaking you could imagine. The room was also near the main pool and restaurants.”
 of 5 bubbles marilynhkrantz, 7 Jan 2017 | Read review
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