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El Conquistador Resort, A Waldorf Astoria Resort

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El Conquistador Resort, A Waldorf Astoria Resort
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6,809 Reviews from our TripAdvisor Community

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Showing 6,279: English reviews
Columbia, South Carolina
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 July 2014

We just returned from our family vacation at the El Conquistador. We can't say enough great things about the hotel, restaurants, service, activities, etc. We all agree and vote CHOPS our favorite restaurant with superb service with Jose Agosto. Our two daughters were very impressed with the fine dining atmosphere! My oldest daughter and I even got our picture taken... More 

Helpful?
Thank suzeqt26
Fel93, Guest Relations Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Thank you for sharing your 5 star review with us! I am thrilled to see that you and your family had a fabulous vacation at the resort and that Chops Steakhouse was your favorite choice for dinner. Thank you for your comments on dietary restrictions - we work with our guests to accommodate restrictions and allergies and look forward to... More 

Dallas, Texas
Level Contributor
77 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
Reviewed 21 July 2014

Normally I pay for my own trips and research thoroughly before traveling, and my reviews here are typically very positive. This was an incentive trip with a group, so I wasn't paying (for once!). I wanted to pass on some honest thoughts about the stay. Pros: Incredible views. Mostly good service. The higher-end dining choices (Stingray Cafe, Chops, and the... More 

Helpful?
1 Thank lagunadallas
New Jersey
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 20 July 2014

We really enjoyed our Spring vacation! After reading reviews, my expectations weren't very high but the price was right and I'm so glad we went. Room was spacious, clean, could use an update bc getting a little worn but the view was SO OUTSTANDING, it just wasn't an issue for us. We were oceanfront, 5th floor, in the last building... More 

Helpful?
1 Thank rhonewjersey
Fel93, Guest Relations Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Thank you for taking the time to share a detailed review of your stay in April. We are happy to see that you and your family had a great time not only enjoying the many on-site activities from Palomino Island (horseback riding and water sports) to Coqui Water Park. I am thrilled that you took the time to also explore... More 

Yorktown, Virginia
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 20 July 2014

I want to make clear from the beginning that I am reviewing only the main building of the El Conquistador and the common areas. There are other sections of the hotel where friends of mine have stayed and they loved it. I have wanted to go to El Conquistador for about 7 years, after having seen it in a magazine.... More 

Helpful?
1 Thank sushuff
1 review
Reviewed 20 July 2014

I am in love with this hotel.. The room we were in was perfect for us. Beautiful view of the pools and ocean. The staff here was great. Always very helpful. The island were the beach was is so pretty And had so much to offer. Anywhere from snorkeling to horseback riding to just laying on the beach. We ate... More 

Helpful?
Thank tarajo_17
Fel93, Guest Relations Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Thank you for the 5 star review! We are pleased to see this was your "best vacation yet" and that you were able to make many wonderful memories during your stay. We look forward to your next stay with us. More 

2 reviews
Reviewed 20 July 2014

Love everything about it good service especially at chops restaurant where Osbel treat us like family.Coming back soon.Its the best place that i stayed.Very fancy and good service.Good prices and good peaple.

Helpful?
Thank stennet
Fel93, Guest Relations Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Thank you for your review. I am delighted to see that you enjoyed your entire stay with us including your wonderful experience at Chops Steakhouse. Thank you for highlighting the great service you experienced during your stay - we hope to welcome you back to the resort soon. More 

San Juan, Puerto Rico
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 July 2014

Went to the hotel for the mida convention, the kids had a great time in the coqui water park, the convention facilities are also excellent. We ate at different restaurants but the winner was chops steakhouse, service was great ( thanks to Joel & Eli), food very delicious and dessert very succulent. Entrees were good portions, dessert very small portion... More 

Helpful?
Thank Funky91
Fel93, Guest Relations Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Thank you for sharing your review with us. I am glad that you were able to maximize your business trip with some family fun including Coqui Water Park and dining throughout the resort. The resort is working on a variety of enhancements which you might have noticed such as new corridor carpeting and lobby furniture. We appreciate you highlighting the... More 

Traverse City, Michigan
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 18 July 2014

Our family travelled with two teens and had a blast. This resort is safe and lots to do to keep the kids occupied. Words of wisdom--make your dinner reservations ahead of time, the restaurants on the resort fill up fast during spring break. Go early down to the pool to get a chair(s), they go quick for the morning shift.... More 

Helpful?
Thank theresa g
Fel93, Guest Relations Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Theresa, Thanks for sharing your review from your stay with us from 2013. I am happy to see that you and your family enjoyed your accommodations (especially the views of the rainforest mountains) and that everyone was able to enjoy the many on-site activities from the water park and the pools to Palomino Island. We hope to see your family... More 

Fajardo, Puerto Rico
1 review
Reviewed 17 July 2014

We are on vacation for our first visit to Puerto Rico. WE are staying and are still here at the El Conquistador Waldorf Astoria. The restaurant Stingray was phenomenal!!! The service was first class and prompt to all of our needs. We are having dinner then once again on Friday night. There was not one thing that we went with... More 

Helpful?
Thank Krissyann37
Fel93, Guest Relations Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Francesco and Kristine, Thank you for sharing your review with us. I am delighted to see that you are enjoying your vacation with us from your dinner at Stingray Cafe to the views from your guestroom. Thank you for acknowledging the warm hospitality you are experiencing from our team members and the exceptional service you have received especially from the... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 July 2014

I had a wonderful time at the Conquistador Splash Bar! Ivan, Kathy and Angel provided a great service, they were very attentive and the food was delicious. I highly recommend this place if you're looking for a place to eat!

Helpful?
1 Thank SaraCamille1
Fel93, Guest Relations Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

I appreciate your review. I am glad to see you had a great time at the resort and that you enjoyed your time at Splash Bar as well as the food and service. Thank you for highlighting our team members who helped make your stay memorable. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Golf Course
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Award-winning oceanfront resort perched atop a cliff, overlooking Caribbean Sea on one side & Atlantic Ocean on the other. Check out the dramatic views, the private island, relaxing spa golf course or the water park - it's all part of this Caribbean paradise. ... more   less 

Additional Information about El Conquistador Resort, A Waldorf Astoria Resort

Address: 1000 El Conquistador Avenue, Fajardo 00738-3711, Puerto Rico
Region: Caribbean > Puerto Rico > Fajardo
Price Range: RM831 - RM2,187 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — El Conquistador Resort, A Waldorf Astoria Resort 4*
Number of rooms: 918
Reservation Options:
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Also Known As:
El Conquistador Resort, a Waldorf Astoria Hotel Fajardo
Waldorf Astoria Fajardo
El Conquistador Hotel Puerto Rico
Conquistador Hotel Puerto Rico
El Conquistador Puerto Rico
El Conquistador Resort, A Waldorf Astoria Resort Puerto Rico/Fajardo
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Questions & Answers

Here's what travellers have asked, with answers from El Conquistador Resort, A Waldorf Astoria Resort staff and other travellers.
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Questions? Get answers from El Conquistador Resort, A Waldorf Astoria Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean View was fabulous”
 of 5 bubbles vtay, 3 Dec 2016 | Read review
“We like the casitas better than the hotel for our family. Ocean view is spectacular.”
 of 5 bubbles Dalyndog8909, 2 Dec 2016 | Read review
“Chose different property.”
 of 5 bubbles jason_carney, 28 Nov 2016 | Read review
“Wait until they renovate before booking!”
  • This is the grab bar in the shower.
  • Mildew in the bathroom throughout the shower.
  • Dirt on the duvet cover when we checked in.
  • General tiredness of guestroom. This is the entrance to the closet in the bathroom.
  • Fridge as put on floor so that you had to actually sit on the floor to make coffee.
  • The one upside - nice view.
 of 5 bubbles CHRH132016, 28 Nov 2016 | Read review
“Go somewhere else!!!!”
 of 5 bubbles TrekerbabeNewJersey, 27 Nov 2016 | Read review
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