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Las Casitas Village, A Waldorf Astoria Resort

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Las Casitas Village, A Waldorf Astoria Resort
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1,541 Reviews from our TripAdvisor Community

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Showing 1,448: English reviews
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Reviewed 2 days ago NEWvia mobile

Loved the entire trip. Joani provided amazing service at the infinity pool. Housekeeping was amazing. The room was spotless and the view stunning. We loved the ferry ride to Palamino Island. Everyone was friendly and helpful. Wish we could live here!

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Helpful?
Thank Lisa H
PBXMNG, Gerente at Las Casitas Village, A Waldorf Astoria Resort, responded to this review

Thank you for the 5 Star Review to us and for recognizing our staff members. We hope to serve you once again in the near future.

New York City, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 24 January 2017

Just returned from my 15th visit and I'm never disappointed. (see my other review with my list of things not to miss). Here are some more tips: If you want to enjoy a great breakfast in a serene surrounding, have breakfast at Casitas Cafe (located under the bell tower in Las Casitas Village). Open to all guests (El Con guests...

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7Thank PaulTena
About Hotel's Favourite Review
Maria V, Las Casitas Gues Services Director at Las Casitas Village, A Waldorf Astoria Resort, responded to this review

Thank you Mr. Tena!! Sincerely, Maria Vega

Reviewed 2 days ago NEWvia mobile

I was looking forward to a trip to las Casitas, as it had been recommended by a friend. Arriving at a "Waldorf Astoria" resort, we had specific, high level expectations, especially at Las Casitas which was supposed to be the nicest of the accommodations at El Conquistador. No doubt the setting is spectacular: beautiful grounds, overlooking the ocean, a well-manicured...

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Thank Juan-Carlos V
Wrentham, United States
Reviewed 2 days ago NEW

The Waldorf Astoria hits a homerun with this property!! So much luxury for all ages!! Spa is a must do, private island is delightful, accommodations are pristine, quantity of pools is staggering, and roster of restaurants and activities for all ages makes this property the PERFECT family destination!

Review collected in partnership with Waldorf Astoria
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Thank H2751EGstephanier
PBXMNG, Gerente at Las Casitas Village, A Waldorf Astoria Resort, responded to this review

Thank you for the 5 Star Review to Las Casitas Village and for your great comments regarding our amenities. We hope to serve you once again in the near future.

Sandy Hook, Connecticut
Reviewed 4 days ago NEW

We stayed at Las Casitas so can't comment on the hotel. Overall the grounds were extremely well maintained. Unfortunately I can't say the same for the one bedroom Casita we stayed in. It was clean but overall not up to the expectations that a Waldorf Astoria property's reputation would suggest. There were a number of broken light switches and other...

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Thank Christopher M
New York, United States
Reviewed 4 days ago NEW

Not sure what you are paying for with this resort. There are no amenities and the physical condition of the entire place is poor. The rooms are barebones to the extreme, nothing has been updated or renovated. The place is also teeming with young children and the pools are absolutely packed with kids. The private island was extremely disappointing. The...

Review collected in partnership with Waldorf Astoria
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Thank elizabethbR5564DY
New Jersey
Reviewed 5 days ago NEW

Las Casitas at El Conquistador was fantastic. My family loved the hotel and all it offered. The many pools, the water park and Palomino Island offered lots of fun and activity. Service - even during peak spring break week was great. Would love to return in future.

Review collected in partnership with Waldorf Astoria
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Thank CNDORSI
Maria V, Manager at Las Casitas Village, A Waldorf Astoria Resort, responded to this review

Thank you for your Five Star Review!! Hope to welcome you back in the near future Sincerely, Maria Vega

Marietta, Georgia
Reviewed 5 days ago NEWvia mobile

This location is beautiful. The hotel area called las casitas was lovely. Our room had a ocean view, we had a huge balcony with furniture to enjoy the view. The room was equipped with a small kitchenette. We had a pool across the way very nearby our room as well. We took the Venicular to the beach and were transported...

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1Thank Elsa R
Maria V, Manager at Las Casitas Village, A Waldorf Astoria Resort, responded to this review

Thank you for your Five Star Review!! We hope to welcome you back in the near future. Sincerely, Maria Vega

Clarence Center, New York
Reviewed 5 days ago NEW

We had a small snafu with our room and the management couldn't have been more accommodating to our family. We are family of 3 (2 adults and a 12year old) and stayed in the 1 bedroom ocean view villa which was just perfect for us (gorgeous view). Plenty of room, a very large balcony, and a full kitchen to make...

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2Thank Jennifer W
Maria V, Manager at Las Casitas Village, A Waldorf Astoria Resort, responded to this review

Thank You for your 5 Star review and for recognizing our staff members Yolanda & Wanda. See you soon, Maria Vega

Long Island, New York
Reviewed 6 days ago NEW

We took our kids, 28, 19, 15 and stayed at Las Casitas. Even though it was fully booked during a holiday week, it felt spacious and uncrowded. The hotel grounds and rooms were beautiful and the service was great. Will definitely go back!

Review collected in partnership with Waldorf Astoria
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Thank fn2017316
Maria V, Manager at Las Casitas Village, A Waldorf Astoria Resort, responded to this review

Thank you for your Five Star Review!! We hope to welcome you back in the near future. Sincerely, Maria Vega

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Las Casitas Village is an enclave of private villas that enjoy sweeping ocean views, fully equipped kitchens, personal concierges and butler service. Among many pleasures, enjoy an expansive waterpark, scuba dive, ride horseback, golf or choose from a renowned menu of soothing treatments at the Waldorf Astoria Spa. Las Casitas Village has long been known as the jewel of the Caribbean and has accumulated a list of prestigious awards and accolades including a 4-diamond rating by AAA. Welcome to Las Casitas Village, a Waldorf Astoria Resort. ... more   less 

Additional Information about Las Casitas Village, A Waldorf Astoria Resort

Address: 1000 El Conquistador Avenue, Fajardo 00738-3711, Puerto Rico
Region: Caribbean > Puerto Rico > Fajardo
Price Range: RM916 - RM2,285 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Las Casitas Village, A Waldorf Astoria Resort 4.5*
Number of rooms: 110
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Also Known As:
Las Casitas Village, a Waldorf Astoria Hotel Fajardo
Waldorf Astoria Fajardo
Las Casitas Village, A Waldorf Astoria Resort Puerto Rico/Fajardo
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Questions & Answers

Here's what travellers have asked, with answers from Las Casitas Village, A Waldorf Astoria Resort staff and other travellers.
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Questions? Get answers from Las Casitas Village, A Waldorf Astoria Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view Casitas much more desirable”
P8736MYchristopherm, 19 Apr 2017 | Read review
“North Side 2 bedroom Casitas have the 2nd bedroom on a separate floor with exterior door, so don't work well with youg kids.”
111mr, 15 Apr 2017 | Read review
“Ocean view is worth the additional $”
SLL-GV, 14 Apr 2017 | Read review
“If traveling with kids, get the 1 or 2 bedroom suite”
WinningMark, 31 Mar 2017 | Read review
“If you want to be closer to the main hotel, request a casita on the north side.”
Meeshe, 31 Mar 2017 | Read review
5 of 5