We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Las Casitas Village, A Waldorf Astoria Resort

Travellers' Choice award winner
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Las Casitas Village, A Waldorf Astoria Resort
Las Casitas Village, A Waldorf Astoria Resort
Panoramas (6)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,498 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Las Casitas Village, A Waldorf Astoria Resort
See the most recent reviews
Showing 1,405: English reviews
Reviewed 7 March 2016

This is our 2nd stay at Las Casitas. Excellent resort for family. We hope to come back next year. The grounds are beautifully maintained. Children loved the waterpark and the iguanas. A fun place to be. Friendly professional staff on all levels.

Review collected in partnership with Waldorf Astoria
 Report
Helpful?
Thank U951NQmariam
Maria V, Las Casitas Guest Services Director at Las Casitas Village, A Waldorf Astoria Resort, responded to this review

Thank you for your loyalty! Love to meet you and your family on your third stay. Sincerely, Maria Vega

Wilton, Connecticut
Reviewed 6 March 2016

I had high expectations for the hotel when booked since this is A Waldorf Astoria property (Flagship property for the Hilton brand), but my expectations were not met. Do not get me wrong, this is a nice place to stay but if you are looking for a 5 star experience, this place is NOT it. Here is my assessment: Highs:...

 Report
Helpful?
1Thank Ty C
Maria V, Las Casitas Guest Services Director at Las Casitas Village, A Waldorf Astoria Resort, responded to this review

I would like to thank you for taking the time to review our hotel. I apologize for not deliver the levels of service expected for our brand. We try very hard to meet every guest's expectations, I am sorry that we failed in your case. Service must be consistency in all areas of the hotel. I have shared your feedback...

Reviewed 5 March 2016 via mobile

My family and I (4 adults, 1 toddler, 1 infant) stayed at Las Casitas Village at the El Conquistador Resort for 5 nights in a beautiful 2 bedroom casita overlooking the ocean. If you're looking for an easy destination from the east coast in a setting that seamlessly offers both luxury and family friendly amenities, I highly recommend this place....

 Report
Helpful?
2Thank Kiran P
Maria V, Las Casitas Guest Services Director at Las Casitas Village, A Waldorf Astoria Resort, responded to this review

Thank you for a great review and for all details mentioned. See you next year! Sincerely, Maria Vega

dallas, United States
Reviewed 5 March 2016

Lovely grounds. The views are amazing. Everyone is very friendly and helpful. $5 for a 10 oz beer and $16 for a hamburger are ridiculous. Most of the food options are over priced. Still it's very nice and I'd love to go back. I'll rent a car next time so I can go off the grounds to buy beer and...

Review collected in partnership with Waldorf Astoria
 Report
Helpful?
Thank James C
Maria V, Las Casitas Guest Services Director at Las Casitas Village, A Waldorf Astoria Resort, responded to this review

Thank you for taking time to review our hotel survey and for your comments. The hotel also offered groceries services that can be placed on your room before arrival for your convenience. Hope to see you in the near future! Sincerely,

Reviewed 3 March 2016

7 - Women turning 50 (but still like to have a good time) - we stayed in a 3 bedroom villa at Las Casitas (south) - North was sold out. The villa was perfect(room 5510) 2 pull out couches, 1 king, 1 queen & 2 full size - perfect. It is hilly so there was a little climb to the...

 Report
Helpful?
2Thank Lorrie C
Maria V, Manager at Las Casitas Village, A Waldorf Astoria Resort, responded to this review

Thank you for taking time to review our Hotel! It really makes my staff happy to hear about service and they did make a difference in your vacation. Hope to See You Soon! Sincerely, Maria Vega

st johns
Reviewed 28 February 2016

Room large with excellent views of the sea etc. Despite travelling since 4 am that morning, could not check in until 4 pm and then had to wait another hour for room. Have to queue each time you need to ask question at front desk which is very slow at peak check in times-ie when bus arrives from airport. lots...

 Report
Helpful?
Thank cpeterip
Maria V, Manager at Las Casitas Village, A Waldorf Astoria Resort, responded to this review

I would like to thank you for taking the time to review our hotel. We take a great deal of pride in delivering consistently high levels of service throughout the resort, but it is apparent that we did not exceed your expectations. We try very hard to meet every guest's request, I am sorry that we failed in your case....

San Francisco
Reviewed 28 February 2016 via mobile

We stayed in las casitas during my conference. There is a pool and jacussi immediately outside out casita - couldn't ask for better location. The ocean views in our 2 bedroom villa was amazing! I'm sad we didn't get to eat breakfast on the patio overlooking the ocean but if this was a vacation we would have done so. The...

 Report
Helpful?
Thank cdwan
Maria V, Manager at Las Casitas Village, A Waldorf Astoria Resort, responded to this review

Thank your for your stay with us and for your feedback. We will share your comments with Marisol. Hope to see you in the near future. Sincerely, Maria

Milwaukee, Wisconsin
Reviewed 28 February 2016

This review is long overdue we stayed in March 2015 with our 2 children. Lily took amazing care of us each day she helped with tours and suggestions. We loved all the pools no problem getting chairs. The best was the private island. Calm waters, friendly staff, beautiful views. Felt very safe leaving children to play with others. Wonderful vacation.

 Report
Helpful?
Thank 47snowbird
Maria V, Manager at Las Casitas Village, A Waldorf Astoria Resort, responded to this review

Better late than never!! Thank you for your comments. we both know how amazing Lily can be. Hope to see you soon! Sincerely, Maria

San Jose, United States
Reviewed 28 February 2016

The Las Casitas Village rooms are old and outdated. I'm sure the hotel is too. Perhaps it is the Spanish style of the resort. But the doors would squeak at night when it was windy outside, the bathroom water pressure at the sink is minimal. The internet was just HORRIBLE!!!! Not sure if this complaint belongs here or not. I...

Review collected in partnership with Waldorf Astoria
 Report
Helpful?
Thank Yogesh R
Maria V, Manager at Las Casitas Village, A Waldorf Astoria Resort, responded to this review

I would like to thank you for taking the time to add your comments in Trip Advisor. We take a great deal of pride in delivering consistently high levels of service throughout the resort, but it is apparent that we did not exceed your expectations. We are in the process of enhancing our internet company, we truly believe that will...

Reviewed 23 February 2016 via mobile

Husband and I stayed for three nights of our visit to Puerto Rico. The resort was beautiful. The room had a stunning view of the ocean. The staff was very helpful. Lots of kids here, so if you are looking for quiet couples time you may have to get creative. Overall that did not detract from the place. Recommend this...

 Report
Helpful?
2Thank Kayci L
Maria V, Manager at Las Casitas Village, A Waldorf Astoria Resort, responded to this review

Thank you for your comments! So happy to hear of the great time spent in our resort. Sincerely,

1,363 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (780)
Viewed
Pool/Beach Area (137)
Viewed
View from Room (70)
Viewed
Hotel & Grounds (157)
Viewed
Room/Suite (98)
Viewed
Family/Play Areas (9)
Viewed
Dining (14)
Viewed
Bathroom (17)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (277)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (409)
Viewed
Amenities (1)
Viewed
One-Bedroom Garden View Casita (99)
Viewed
Pool (21)
Viewed
Dining (11)
Viewed
The Hotel (29)
Viewed
Two-Bedroom Casita (76)
Viewed
Two-Bedroom Ocean View Casita (172)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (174)
Viewed
Room/Suite (42)
Viewed
Pool/Beach Area (26)
Viewed
Business Centre/Function Rooms (16)
Viewed
Hotel & Grounds (22)
Viewed
Dining (13)
Viewed
View from Room (3)
Viewed
Bathroom (2)
Viewed
Other (50)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Fajardo
41.9 km away
The Ritz-Carlton, San Juan
The Ritz-Carlton, San Juan
#6 of 13 in Isla Verde
3,077 reviews
21.2 km away
The St. Regis Bahia Beach Resort
49.8 km away
Caribe Hilton San Juan
Caribe Hilton San Juan
#19 of 46 in San Juan
6,663 reviews
Show Prices
Show Prices
Show Prices
48.7 km away
Condado Vanderbilt Hotel
0.4 km away
El Conquistador Resort, A Waldorf Astoria Resort
48.0 km away
San Juan Marriott Resort & Stellaris Casino
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Las Casitas Village is an enclave of private villas that enjoy sweeping ocean views, fully equipped kitchens, personal concierges and butler service. Among many pleasures, enjoy an expansive waterpark, scuba dive, ride horseback, golf or choose from a renowned menu of soothing treatments at the Waldorf Astoria Spa. Las Casitas Village has long been known as the jewel of the Caribbean and has accumulated a list of prestigious awards and accolades including a 4-diamond rating by AAA. Welcome to Las Casitas Village, a Waldorf Astoria Resort. ... more   less 

Additional Information about Las Casitas Village, A Waldorf Astoria Resort

Address: 1000 El Conquistador Avenue, Fajardo 00738-3711, Puerto Rico
Region: Caribbean > Puerto Rico > Fajardo
Price Range: RM939 - RM2,304 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Las Casitas Village, A Waldorf Astoria Resort 4.5*
Number of rooms: 110
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Expedia, Hilton Hotels Direct, Orbitz, Despegar.com, Travelocity and Jetsetter so you can book your Las Casitas Village, A Waldorf Astoria Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Las Casitas Village, a Waldorf Astoria Hotel Fajardo
Waldorf Astoria Fajardo
Las Casitas Village, A Waldorf Astoria Resort Puerto Rico/Fajardo
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Las Casitas Village, A Waldorf Astoria Resort staff and other travellers.
63 questions
Ask a question

See all questions (63)

Questions? Get answers from Las Casitas Village, A Waldorf Astoria Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms closer to Las Casitas Cafe are a very short walk to the spa and the Conquistador hotel.”
 of 5 bubbles rk20082016, 24 Mar 2017 | Read review
“Go for the one bedroom if you have two or more kids. The kitchen will save you money in the end.”
 of 5 bubbles lcf33133, 9 Mar 2017 | Read review
“The resort is an hour from San Juan and doesn't provide complimentary transportation. We did use their shuttle but it was pricey.”
 of 5 bubbles Cdub29, 2 Mar 2017 | Read review
“Definitely an ocean view room”
 of 5 bubbles stephrichards01, 20 Feb 2017 | Read review
“top floor casitas are nice because they are open to stars. Get an ocean view.”
 of 5 bubbles Oskar-Brooklyn, 20 Feb 2017 | Read review
5 of 5