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Four Points by Sheraton Taicang

Traveller (152)
Room & Suite (37)
Dining (7)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
The 446 spacious guest rooms of Four Points by Sheraton Taicang will have everything you need for a great stay. Over 2200 square meters flexible conference and event space are special designed for formal banquets and meetings, which can handle groups of up to 1200 people. An appetite for good food can be satisfied across a medley of 3 restaurants . For you and your guest’s relaxation and comfort, there are a well equipped fitness center, in-door heated swimming pool and Snooker. Hotel is located in a convenient zone with only 45 minutes driving distance to Shanghai, Tongli, Zhouzhuang. Here is the best place for you whether entertain yourself or have business trip.
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Property amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Spa
Airport Transportation
Business Centre with Internet Access
Dry Cleaning
Indoor pool
Laundry Service
Meeting Rooms
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Family
Mid-range
HOTEL CLASS
203Reviews
186Photos
5Q+A
6Room tips
Traveller rating
  • 77
  • 93
  • 21
  • 6
  • 6
Time of year
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Popular mentions
Spacious and comfortable room. Connection speed of WiFi and Internet via LAN cable is bad and sporadic line disconnect. Breakfast spread is reasonably good but the serving staff there could have been more friendly and better for them to assign tables to guests (especially
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I stay in the hotel now around for one week. The internet turns me into a headache, as every day is some other reason why it doesn't work. So I need to go to the restaurant behind the hotel to work. The breakfast in the morning is so full of people that I didn't get a table
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Response from Marcom_TC, 公关经理 at Four Points by Sheraton Taicang
Responded 22 Nov 2018
Dear Guest, Thank you for choosing Four Points by Sheraton Taicang as your host during your recent visit. We value your stay experiences and comments at Four Points by Sheraton Taicang , kindly rest assured that your comments are well taken and communicated to EXCOM for immediate action to improve the service standard and the Internet. We will training English on a regular basis and plan to upgrade our network. Due to the recent high occupancy, the Eatery is a little crowded, we will increase the frequency of filling meal. Thank you for your interest and attention that Four Points by Sheraton Taicang hotel team can be of service to you times and times again.
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Stayed two nights The service was excellent The rooms were clean and tidy. Though it was beginning of winters, the heating had not yet started, the hotel staff were quick to provide a portable heater. Be careful the bathrooms have full height glass windows and curtains have
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Response from Marcom_TC, 公关经理 at Four Points by Sheraton Taicang
Responded 18 Nov 2018
Dear Guest, Thank you for choosing Four Points by Sheraton Taicang as your host during your recent visit. We value your stay experiences and comments at Four Points by Sheraton Taicang and thanks a lot for your recognition. Thank you for your interest and attention that Four Points by Sheraton Taicang hotel team can be of service to you times and times again.
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I come to Taicang once a year. For the last few years, I've stayed at Four Points. It's usually ok. This time, the rooms are fine, everything is clean and well presented. But, the internet speed for any website outside of China is so alarmingly slow that it has literally cost
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Response from Marcom_TC, 公关经理 at Four Points by Sheraton Taicang
Responded 7 Nov 2018
Dear Guest, Thank you for choosing Four Points by Sheraton Taicang as your host during your recent visit. We value your stay experiences and comments at Four Points by Sheraton Taicang , kindly rest assured that your comments are well taken and communicated to IT for immediate action to improve the Internet. Thank you for your interest and attention that Four Points by Sheraton Taicang hotel team can be of service to you times and times again.
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Booked three rooms with our family during the national holidays, we're all happy we stayed in this hotel. This Four Points located in the centre of this small town. I say 'small' comparable to the towns and cities nearby - Kunshan, Suzhou, not to mention Shanghai. It is not
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Response from Marcom_TC, 公关经理 at Four Points by Sheraton Taicang
Responded 14 Oct 2018
Dear Guest, Thank you for choosing Four Points by Sheraton Taicang as your host during your recent visit. We value your stay experiences and comments at Four Points by Sheraton Taicang , kindly rest assured that your comments are well taken and communicated to HSKP & ENG for immediate action to improve. Thank you for your interest and attention that Four Points by Sheraton Taicang hotel team can be of service to you times and times again.
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From Jiading to hotel need 30 minute,RMB200.
0 votes
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Are there hair dryers in each room?
Yes.Ther are hair dryers in each room.
0 votes
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Are there DVD players available in the rooms or at the front desk?
We have no DVD players now.
0 votes
Are there DVD players available in the rooms or at the front desk?
We have no DVD players now.
1 vote
Some room with balcony?
"Try to get a room in the upper floors for having a nive view to the city."
"Corner deluxe room is better than comfort suite."
"Make sure the window close properly."
"Go for the higher floors, no noise from the traffic in the morning"
"Higher floors give a better view of the town"
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12
PRICE RANGE
US$84 - US$95 (Based on Average Rates for a Standard Room)
LOCATION
ChinaJiangsuTaicang
NUMBER OF ROOMS
446
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