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The Crane Resort

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The Crane Resort
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2,374 Reviews from our TripAdvisor Community

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Showing 2,286: English reviews
Sudbury
Reviewed 17 February 2013

As a repeat visitor and Owner of timeshare weeks The Crane continues to be the best of times and the worst of times. It frustrates me to no end that what management claims they want to do better,stays the same year after year. The best of times: The ocean is always the best. Nice breeze and wonderful pink sand. Room...

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Helpful?
6Thank acysb87
CraneGM, General Manager at The Crane Resort, responded to this review

Dear acysb87, We were distressed by your account of your experience. Please be assured that these issues are not widespread but instead are unfortunate yet isolated incidents. On behalf of my team, please accept my sincerest apologies. To clarify one point, Member check-out has always been 10am. This is to allow Housekeeping to effectively access and clean all suites in...

New York City, New York
Reviewed 13 February 2013

This resort is a study in contrasts. While it lives up to its billing (and price) by having a very clean, well laid out and pristine property, it manages to negate the positives by the sheer indifference of its staff. While "island time" and slow service is expected when one is vacationing in the islands, the staff at this resort...

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Helpful?
6Thank Sam M
CraneGM, General Manager at The Crane Resort, responded to this review

Dear Sam M, Thank you for your review. We are pleased that you appreciated the physical beauty and the effort we take to maintain our beautiful grounds. However, we are very disappointed at your reports on the service. Regarding your wait at breakfast, we apologise for this anomaly and have pinpointed that there must have been a miscommunication between the...

London, Canada
Reviewed 13 February 2013

Currently staying at The Crane. I don't usually post reviews but I decided to because I had used the trip advisor reviews before booking The Crane, and I am not sure if I am at the same "Crane" but The Crane I am at is not "A great place to stay". This one is dirty and in great need of...

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Helpful?
6Thank Cheryl B
CraneGM, General Manager at The Crane Resort, responded to this review

Dear Cheryl B, I am sad to hear that you were disappointed with your accommodations while staying with us. We make every effort to ensure that each guest room is cleaned and maintained to the highest standards and anything less is a gross departure from our established standards. Our Guest Relations Managers have been appointed to bring swift resolution to...

Brooklyn, New York
Reviewed 13 February 2013

I stayed at The Crane, which is mostly apartment-like rentals, than it is a hotel. However, my friends and I rented a 4-bedroom suite and it was immaculate! From the restaurant, to the beach, to the location - it was serene! I'm not sure about many other places in Barbados, but this would be the one others would need to...

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Helpful?
Thank IntlGal77
CraneGM, General Manager at The Crane Resort, responded to this review

Dear IntlGal77, Thank you for this brief but wonderful review. We are thrilled that The Crane has set the standard for you. Just to clarify, while our suites certainly are grand, none of our room categories include a four-bedroom option. Instead, it sounds as though you and your friends rented our Three Bedroom Penthouse which features four beds (one bedroom...

West Palm Beach, Florida
Reviewed 12 February 2013

We have just spent the past three days visiting friends with a timeshare at, as they call it, "the Crane". The Crane is a self-contained resort built on a hill-side along the southeast coast of Barbados. While it abounds in the most modern of amenities, it is, in fact, the oldest continually operating hotel on the island. The complex consists...

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Helpful?
1Thank BBQUEMAN
CraneGM, General Manager at The Crane Resort, responded to this review

Dear BBQUEMAN, Thank you for this detailed review, you certainly have not left much for us to add. Note that we have recently completed two new buildings in our Residences in The Park. Guests can choose from ground floor rooms equipped with private gardens, dining gazebos and outdoor jacuzzis, or a penthouse with a completely private sundeck with rooftop pool,...

Savannah, Georgia
Reviewed 11 February 2013

We enjoyed a beautiful room on a high floor overlooking the gardens, pools and the Atlantic Ocean beach. The staff at The Crane are excellent in all aspects.. from greeting and room registrations... to service... and in the restaurants. Their scrupulous attention to detail and was very nice. The room was quite comfortable. The grounds and pools are beautiful extensive...

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Helpful?
Thank YamGandy
CraneGM, General Manager at The Crane Resort, responded to this review

Dear YamGandy, Thank you for this fantastic review. We are delighted that you had an opportunity to enjoy The Crane as well as our beautiful island Barbados. Our staff truly is our greatest asset and we will certainly circulate your wonderful comments about the property as well as the hospitality you received while on the resort. The weather in February...

london
Reviewed 9 February 2013

I loved the crane for brunch including the crane beach afterwards. However i think that the main attraction is not the breakfast brunch but the bajan gospel singers. Delightful. Spectacular views from the restaurant and the grounds,including a view of prince andrew's house!

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5Thank belbest
CraneGM, General Manager at The Crane Resort, responded to this review

Dear belbest, Thank you for this short review on the fantastic Gospel Breakfast! Our guests agree that the gospel singers are a fantastic addition to our Sunday breakfast buffet. The stunning views from the L’Azure balcony are also a welcome treat. I would just like to add that L’Azure is open daily for breakfast, lunch and dinner. The restaurant has...

Reviewed 9 February 2013

My boyfriend and I were planning a romantic trip to Caribbean. Barbados was my decision, but Crane was a surprise for me. Best surprise ever!!! This hotel is the most beautiful I've ever seen (believe me, I've been all over the world!). Pink sand was like WOW! Laying down at their own beach with rum punch with all the beauty...

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Thank Kristina N
CraneGM, General Manager at The Crane Resort, responded to this review

Dear Kristina N, Thank you for this fantastic review. I am delighted that you enjoyed your surprise trip to The Crane. It’s heart warming to know that you have described us as the ‘best trip ever’ especially when compared to your past travels. We encourage our guests to simply relax, and enjoy the beauty and sounds that this side of...

Washington DC, District of Columbia
Reviewed 7 February 2013

I didn't stay at the Crane, but after reading some negative comments about the way daytrippers were received, I wanted to relay the experience I had earlier today. I'm here with a group of fellow grad students who have been studying in Barbados for the past few weeks. On our first real day off, we bused it over from Oistins...

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3Thank lebsam11
CraneGM, General Manager at The Crane Resort, responded to this review

Dear lebsam11, We are delighted that you had an opportunity to experience The Crane for the day. The entry to the resort is $12.50USD per person and is 100% refundable in food and beverage. Our policy is just to encourage guests to use the restaurants, so anyone coming to do just that is not required to pay an entry fee....

São Paulo
Reviewed 7 February 2013

I spent a week at the Crane, Barbados, with my family. It was excellent in all aspects. Accomodation was fantastic, we had a wonderful view from the Crane beach, the rooms were spotless clean and the service at the hotel was good even though we were there on Xmas and they had fewer employees. The resort restaurants were also fantastic,...

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Helpful?
Thank Ana_Bertelli
CraneGM, General Manager at The Crane Resort, responded to this review

Dear Ana_Bertelli, Thank you for this short but delightful review, we are certainly happy that you and your entire family had a wonderful stay with us over the holidays. Our ocean front residences feature stunning views of the Atlantic Ocean and our housekeeping department works tirelessly to ensure that these rooms are cleaned to the highest standards. With four restaurants...

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Since 1887, The Crane Resort has overlooked the pink sands and turquoise waters of Crane Beach - one of the top 10 beaches in the world as rated by the Lifestyles of the Rich and Famous and most recently named the "Best Beach in the Caribbean" by USA Today's 10Best Readers Choice 2015. Set on Barbados' beautiful South East coast, the oldest operating hotel in the Caribbean has effortlessly married the old-world charm of its past, to all the 21st century amenities and services expected by today's most discerning travellers. Guests are spoilt for choice with ultra-spacious one and two-bedroom suites, and three bedroom penthouses, many featuring lush gardens, private pools and rooftop terraces. There are also several fantastic dining options, including Zen, the No.1 Zagat rated restaurant in Barbados, which features Thai and Japanese cuisine, L'Azure which offers Caribbean delicacies with an international flair, The Carriage House which offers poolside favourites, D'Onofrio's, the Italian restaurant and The Grove Bar and Grill on Crane Beach which offers light grilled fare. The centre-piece of it all is The Crane Village - 55,000 sq. ft. of retail space complete with duty-free shopping, a Jazz bar, open-air dining, a fitness centre, day spa, an art gallery and the newly opened Calypso Kid's Club catering to younger guests. Guests also enjoy complimentary WiFi in all guest rooms and around the resort - even on Crane Beach - and complimentary long-distance calls to most international destinations. ... more   less 

Additional Information about The Crane Resort

Address: Crane Beach | Bridgetown, BB18079, Barbados
Region: Caribbean > Barbados > Saint Philip Parish
Price Range: RM995 - RM2,514 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Crane Resort 4.5*
Number of rooms: 252
Reservation Options:
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Also Known As:
The Crane Residential Hotel Saint Philip
Crane Hotel Saint Philip
Crane Saint Philip
Crane Barbados
The Crane Barbados
Crane Hotel Barbados
Crane Resort Barbados
The Crane Resort Barbados/Saint Philip Parish
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Questions & Answers

Here's what travellers have asked, with answers from The Crane Resort staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view a must.”
nancymV7556RF, 22 Apr 2017 | Read review
“Best views”
954gina, 19 Apr 2017 | Read review
“Try for an Ocean view in Residence 1 2 3 4 or 5”
katebG6299EN, 10 Apr 2017 | Read review
“All ocean view rooms in building 8 and 9 are spectacular.”
JamesC864, 8 Apr 2017 | Read review
“Ask for a higher floor. Nice breeze and no bugs.”
lenoram22, 5 Apr 2017 | Read review
5 of 5