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All reviewsbrock universityfront deskliving roompull out couchking suitecoffee makerrooms are spaciousfourth floorbit datedcheck in was easysmall fridgedining tableup to datehockey tournamentminute drivelots of parkingsuite hotel
First off, the customer service here is fantastic. All my requests were met and in great time!
The restaurant is pretty good too. I had calamari and a sirloin and it was excellent. The bar staff is very friendly.
The rooms are a bit outdated...More
We stayed for 2 nights in late October. Hotel is very close to the university and my daughter had a weekend swim meet. Out suite was a good size, although the double beds did seem a bit small, although it may just be that our...More
1 Thank Bruce P
Response from Ayub A, General Manager at Four Points by Sheraton St. Catharines Niagara SuitesResponded 21 November 2017
Thank you for taking the time to leave such a thorough review of our hotel. We hope that you will continue to have us as your hotel of choice in Thorold/St. Catharines and look forward to welcoming you back.
Stayed overnight while visiting my son at Brock. The price was reasonable, especially for a two room suite. The pool was a little smaller than I would have liked, but overall it was very comfy and the staff was very helpful.
Response from Ayub A, General Manager at Four Points by Sheraton St. Catharines Niagara SuitesResponded 3 weeks ago
Thank you for your complimentary review of the Four Points by Sheraton St. Catharines Niagara Suites. We are pleased to have had you as our guest and hope to have you return very soon.
I was just looking for a contact email where I could complain and there is none on the hotel website. I am here for work. There seems to be a party going on, complete with "Wooooop"s and slamming doors, at 9:30 on a Thursday night....More
My husband and I stay at this hotel at least twice a year. We choose this hotel, because it is close to visiting his family, but will now start staying somewhere else even if we have to drive a little further. This hotel is in...More
2 Thank Sherry A
Response from Ayub A, General Manager at Four Points by Sheraton St. Catharines Niagara SuitesResponded 9 January 2018
Thank you for your candid review of the Four Points by Sheraton St. Catharines Niagara Suites. We certainly apologize for any inconvenience, especially due to the noise by other guests.
Regarding the noisy kids, we have few large hockey arenas (Meridian Center, Seymore-Hannah...More