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Four Points by Sheraton St. Catharines Niagara Suites

372 reviews
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Traveller (100)
Room & Suite (58)
Pool & Beach (6)
Overview
  • Excellent36%
  • Very good42%
  • Average13%
  • Poor5%
  • Terrible4%
Travellers talk about
“brock university”(49 reviews)
“front desk”(59 reviews)
“living room”(28 reviews)
Free Wifi
Free Parking
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
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Offers from Four Points by Sheraton St. Catharines Niagara Suites
Special Offer: Breakfast for 2 Included
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (372)Write a Review
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18
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All reviewsbrock universityfront deskliving roompull out couchking suitecoffee makerrooms are spaciousfourth floorbit datedcheck in was easysmall fridgedining tableup to datehockey tournamentminute drivelots of parkingsuite hotel
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1 - 5 of 360 reviews
Reviewed 2 weeks ago

First off, the customer service here is fantastic. All my requests were met and in great time! The restaurant is pretty good too. I had calamari and a sirloin and it was excellent. The bar staff is very friendly. The rooms are a bit outdated...More

Thank J-and-DRE
Hotel's Favourite
Reviewed 8 November 2017

We stayed for 2 nights in late October. Hotel is very close to the university and my daughter had a weekend swim meet. Out suite was a good size, although the double beds did seem a bit small, although it may just be that our...More

1  Thank Bruce P
Response from Ayub A, General Manager at Four Points by Sheraton St. Catharines Niagara SuitesResponded 21 November 2017

Thank you for taking the time to leave such a thorough review of our hotel. We hope that you will continue to have us as your hotel of choice in Thorold/St. Catharines and look forward to welcoming you back. Thanks

Reviewed 3 weeks ago

Stayed overnight while visiting my son at Brock. The price was reasonable, especially for a two room suite. The pool was a little smaller than I would have liked, but overall it was very comfy and the staff was very helpful.

Thank Gordie_Canuk
Response from Ayub A, General Manager at Four Points by Sheraton St. Catharines Niagara SuitesResponded 3 weeks ago

Dear Gordie, Thank you for your complimentary review of the Four Points by Sheraton St. Catharines Niagara Suites. We are pleased to have had you as our guest and hope to have you return very soon.

Reviewed 19 January 2018

I was just looking for a contact email where I could complain and there is none on the hotel website. I am here for work. There seems to be a party going on, complete with "Wooooop"s and slamming doors, at 9:30 on a Thursday night....More

1  Thank LiseGot
Reviewed 8 January 2018

My husband and I stay at this hotel at least twice a year. We choose this hotel, because it is close to visiting his family, but will now start staying somewhere else even if we have to drive a little further. This hotel is in...More

2  Thank Sherry A
Response from Ayub A, General Manager at Four Points by Sheraton St. Catharines Niagara SuitesResponded 9 January 2018

Dear guest, Thank you for your candid review of the Four Points by Sheraton St. Catharines Niagara Suites. We certainly apologize for any inconvenience, especially due to the noise by other guests. Regarding the noisy kids, we have few large hockey arenas (Meridian Center, Seymore-Hannah...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$92 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$92 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (100)
Room & Suite (58)
Pool & Beach (6)
Dining (4)
Family and Play Areas (4)
Business Centre & Event Rooms (1)
Questions & Answers
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Annette B
15 January 2017|
AnswerShow all 7 answers
Response from sizgun | Reviewed this property |
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12
Room Tips
"4th floor, corner suite, on the south side: quieter and sunny."
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"All room are suites and have separate sitting area and have microwave, fridge, wet bar and old style coffee..."
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"Get every piece of information up front out the staff. Ask for quiet room and all entitlements up front."
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"We asked for and were accommodated with two rooms - very convenient for all."
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