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This is a delightful place in every way. The ambience, the cozy pretty rooms, pretty restaurant, luxurious spa, pools, jacuzzi, and grounds. Thanks to the staff who went out of their way to make my stay so pleasant. Just an hour from Mexico City and...More
This is a great hotel with a lot of different holistic experiences. Food is based on the flavorful mexican cousine. Service is great. The room we used for our conference meeting had an inadequate acoustic for our purpose. But other than that it was perfect...More
Thank Thomas E
Response from Maria Fernanda M, Director Comercial at Hostal de la Luz - Spa Holistic ResortResponded 11 January 2018
Thank you for sharing with us your experience at Hostal de la Luz, we are glad to know you enjoyed your stay and hope to see you back soon.
This place exceeded all my expectations! The food was amazing and the staff attentive. I was surprised that they would let you dine where ever you chose. Many pockets of beautiful places in resort to escape and retreat. pools and hot tubs spread all over...More
Response from Maria Fernanda M, Director de Relaciones con Clientes at Hostal de la Luz - Spa Holistic ResortResponded 21 November 2017
Thank you for leaving your comments, they are very useful for our future guests. We are glad to know you enjoyed your stay and had a pleasant time. We hope to have you back soon.
We spent the weekend and had a Temazcal with Andrés, the shaman. Amazing experience, amazing place, and service from all the staff. If you are seeking NATURE, and Peace of mind I recommend. It´s a not a party place, it´s a place to relax and...More
Response from Maria Fernanda M, Director Comercial at Hostal de la Luz - Spa Holistic ResortResponded 6 October 2017
Thank you for taking a moment to write a review about your stay, we really appreciate it!
We are glad to know you enjoyed your stay so much! We really hope to see you back soon.
Very weird experience. I was trying to make a reservation for their Tlama Grand Suite. But after two emails I asked how much the total would be and if they might have a discount for three nights. That's when they totally ignored me. I sent...More
Response from Maria Fernanda M, Director Comercial at Hostal de la Luz - Spa Holistic ResortResponded 21 November 2017
Dear Mr. Vanes,
I want to apologize about the issue with the e-mails. I leave you my email address just in case you would like to reserve someday or need anything you can contact me. Also there is a 24 hr phone that could have...More