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Golden Paradise Town Hotel

Calle Geronimo De Aguilar | MZ. 122 Lote 2, Holbox Island 77310, Mexico
Traveller (31)
Room & Suite (9)
Dining (2)

About

Location
Cleanliness
Service
Value
Our Town Hotel, offers a rustic yet cozy environment. All rooms come with fans, a/c, hot/cold water, spotless bathrooms, and excellent service. Located 3 blocks from the park, and just a few steps away from the beach.
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Property amenities
Free Parking
Free High Speed Internet (WiFi)
Public Wifi
Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Budget
Safe
HOTEL CLASS

Location

Contact
Calle Geronimo De Aguilar MZ. 122 Lote 2, Holbox Island 77310 Mexico
Name/address in local language
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55Reviews
43Photos
2Q+A
1Room tip
Traveller rating
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  • 6
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+1
We arrived at holbox for 3 days, for a nice relaxing vacation. We thought we were lucky enough to snag this deal for two nights at 67 us dollars ,not bad right?....OF COURSE it was too good to be true upon arrival we discover that we were actually charged 100 dollars because of
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Response from GoldenHolbox, General Manager at Golden Paradise Town Hotel
Responded 12 Oct 2017
El cargo por la reserva es correcta, usted no tomo en cuenta que la tarifa era más impuestos, como lo describe la confirmación que le envía booking.com, en total usted pago la tarifa más baja de $78.54 dlls por dos noches en habitación privada y no como menciona, situación que se le explico y que se negó a escuchar de lo enojada que se encontraba, también pudo verificar su pago directamente con booking.com al momento de registrarse y no lo hizo. Las cámaras de las que se queja, están en las áreas comunes por seguridad de nuestros huéspedes, misma por la que nos percatamos que usted estaba haciendo uso en la cocina de los suministros de los demás huéspedes, por lo que se le pidió respetar las cosas de los demás, así como también dejar los utensilios de cocina limpios después de cocinar, para que otros huéspedes pudieran utilizarlos. Tomando en cuenta que la isla no cuenta con bomberos, los hoteles evitamos cualquier factor de riesgo que pueda provocar incendios, por esta razón no se permite fumar en la habitación, así como poner sus alimentos en la cama y utilizar las sabanas y toallas como trapeador después de bañarse. Lamentamos que le molestara las reglas básicas de civilidad, pero estas son importantes para mantener la armonía entre nuestros huéspedes, así como lamentamos que su frustración se refleje en su expresión despectiva y falsos comentarios hacia las personas que laboran en la empresa que nada más cumplen con su trabajo. Cordialmente. Jenny
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Unfortunately we had to amend dates to our booking, only by a day meaning we were arriving a day later than originally planned but would still stay the 3 nights as planned, management agreed this would be fine at not additional cost. They then decided they'd change their mind
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Wow. What can I say about this place? I have travelled for 8 months and stayed in a lot of places ( mainly hostels so not used much luxury)...this place has been by far the worst. The manager has to be the rudest person I have ever come across in my life, and he told me and my
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I awoke in the morning to find numerous ants in the bathroom sink, a scorpion beside my bed not to mention a few cockroaches on the floor. Later on that day after the cleaner removed one scorpion I found another one in my towel! The internet in this hostel failed to work in the
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We arrived early so we couldnt checkin into our room until 3pm but they were very helpfull keeping our luggage in storage until the checkin time, the room was clean, confortable and accesible, all in all is a great place to stay if you need to stay in budget
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12
PErmiten mascotas?
Hola, buenas tardes. Por políticas del hotel no se aceptan mascotas. Cordialmente. Jenny
0 votes
algún teléfono para reservar o email por favor
"2nd floor room was quiet"
PRICE RANGE
US$52 - US$107 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooHolbox Island
NUMBER OF ROOMS
8
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