We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Waitomo Caves Hotel

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Waitomo Caves Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

499 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 465: English reviews
Start your review of Waitomo Caves Hotel
 Click to rate
New Plymouth, New Zealand
Reviewed 4 days ago NEW

We spent a night at the Waitomo Hotel which is an art deco style building that has managed to retain much of the glamour and opulence of the early days but with a Maori flavour. The room was nice and the bed very comfortable. During our check in, I happened to mention that we were there for my partners 70th...

 Report
Helpful?
Thank TuriNZ
Reviewed 6 days ago NEW

I am truly appalled at the customer service I received during my short interaction on the phone with Waitomo Caves Hotel. After visiting Waitomo on a study trip, I called the hotel to quickly ask the number of rooms the hotel has - a pretty quick and simple question right?! First attempt to call I was hung up on, second...

 Report
Helpful?
Thank Louise T
Auckland, New Zealand
Reviewed 1 week ago via mobile

The hotel is caught between the old and the new. It needs some renovations. It has all the basics. Restaurant, spa pool, travel brochures, etc but needs a lift. Our room was very small. Double bed only. The bathroom roof paint was peeling. It has alot of potential.

 Report
Helpful?
Thank Fleur M
Reviewed 1 week ago via mobile

More than a Victorian Style hotel or an Antique hotel, I would say that it's old and they really need to refurbish. Carpet full of tears and stains, old furniture...Value for money quite expensive. Only good thing that its close to the caves.

 Report
Helpful?
Thank agomezmtzdelecea
Milton Keynes, United Kingdom
Reviewed 1 week ago via mobile

We stayed here for 1 night purely so we could do the caves the next day. The location is excellent and the one lady on reception was nice but that's it. The rooms were not clean at all, we must have cleared 3/4 cobwebs from the bathroom, there were ants in the room too. My mother in law also had...

 Report
Helpful?
Thank Emma-LouiseCorney
Reviewed 1 week ago via mobile

So the hotel looks pretty grand from the outside, the inside is similar, but you can see where some renovation is needed. Paint was chipping in our room, it smelt a bit musty, and it was very small. The bed was pushed up against the wall, something I don't expect when I book a double room as I'm used to...

 Report
Helpful?
Thank Fran G
Chiang Mai, Thailand
Reviewed 1 week ago

I first stayed here in 1984; then it was “The only one place to stay in Waitomo.” Thirty three years after our first visit I booked there again without hesitation. Unfortunately expectations have changed in 33 years, we now expect lightning fast wifi, mini bars, tea and coffee facilities, wardrobes, and walk in showers. The Hotel has wifi, but none...

 Report
Helpful?
Thank Val_Mansfield
Kep Province, Cambodia
Reviewed 2 weeks ago

Okay, the place needs a bit of love, or even a complete renovation, but I loved the old school style of this place. Yeah sure the paint was peeling and the carpet is a bit warn but this place is dripping in 1900's character. If you want something out of the ordinary this is the best place in town

 Report
Helpful?
Thank stephen B
Reviewed 2 weeks ago via mobile

Arrived in Waitomo for 2 night stay at WCH just after the big rains. Stayed in a family room that had been partially renovated. Building is old and it looks it...not like the website pictures. Room 30 was in Victorian wing and overlooked Waitomo. As there are bars nearby the noise did travel late at night. Couple in next room...

 Report
Helpful?
Thank Jamie H
Los angeles, ca
Reviewed 3 weeks ago via mobile

his place looks like a haunted house . no elevator . rooms are old . looks old smells old . the only hotel in town . the town has only 50 families . just drive there see the caves and go back to a bigger city town to spend the night . would not recommend the place unless they i...

 Report
Helpful?
Thank Kent2009
Corinne C, Director of Sales at Waitomo Caves Hotel, responded to this review

Thanks for your review. We certainly don't agree with you that the hotel is spooky and haunted. The property is a historic hotel so of course it is old! We continue to rennovate the property to restore it to it's former splendour. It's not for everyone but many love the charm and character it offers and of course the friendly...

312 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (272)
Viewed
Hotel & Grounds (82)
Viewed
Room/Suite (44)
Viewed
Dining (11)
Viewed
Bathroom (19)
Viewed
View from Room (6)
Viewed
Family/Play Areas (4)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (104)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (40)
Viewed
Other (40)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Waitomo Caves
1.3 km away
Woodlyn Park
Woodlyn Park
#1 of 5 in Waitomo Caves
231 reviews
6.5 km away
Glow Worm Motel
Glow Worm Motel
#2 of 5 in Waitomo Caves
78 reviews
0.4 km away
Waitomo Caves Guest Lodge
Waitomo Caves Guest Lodge
#1 of 2 in Waitomo Caves
498 reviews
Show Prices
Show Prices
Show Prices
6.4 km away
Caves Motor Inn
Caves Motor Inn
#3 of 5 in Waitomo Caves
84 reviews
0.4 km away
Waitomo Top 10 Holiday Park
Waitomo Top 10 Holiday Park
#1 of 5 in Waitomo Caves
361 reviews
13.6 km away
Otorohanga and Waitomo Motels
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Waitomo Caves Hotel provides a taste of the early 19th Century grand tour hotel experience in our own time. Majestically positioned on a promontory above the Waitomo village and the world famous Waitomo caves the hotel offers sweeping views across the lush farmland, the hills and bush of the King Country. The hotel boasts sparkling crystal chandeliers, a vast art collection, spacious clean rooms, deliciously comfortable beds and a decadent spa area. Stay with us and experience the elegance of travel from a bygone era. ... more   less 

Additional Information about Waitomo Caves Hotel

Address: Lemon Point Road | RD7, Waitomo Caves 9999, New Zealand
Region: New Zealand > North Island > Waikato Region > Waitomo Caves
Price Range: RM263 - RM408 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Waitomo Caves Hotel 3*
Number of rooms: 7
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Orbitz, Hotels.com, Travelocity, Priceline, Agoda and getaroom.com so you can book your Waitomo Caves Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Waitomo Caves
Waitomo Caves Otorohanga
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Waitomo Caves Hotel staff and other travellers.
2 questions
Ask a question

See all questions (2)

Questions? Get answers from Waitomo Caves Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a renovated room”
campouk, 1 Apr 2017 | Read review
“Ask for a renovated room! Or ask for the room where Queen Elisabeth stayed in decades ago!”
JohannaVantaalta, 26 Mar 2017 | Read review
“Good luck.”
lorrainesF9409OW, 13 Mar 2017 | Read review
“Try the breakfast, buffet and Al a Ca rte well worth the money.”
940royg, 6 Mar 2017 | Read review
“Unfortunately accomodation in Waitomo is very limited. Look to stay at Te Kuiti or Otorohanga, 15minutes away from caves, instead.”
LesterR100, 6 Mar 2017 | Read review
5 of 5