We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hard Rock Hotel Penang

Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100 Malaysia
avatar-imageavatar-imageavatar-image
Traveller (4351)
Room & Suite (957)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Hotel direct offer!Toast & Jam (and a Pizza!)
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#3 of 12 hotels in Batu Ferringhi
Location
Cleanliness
Service
Value
Travellers' Choice
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Kids stay free
Valet parking
Wifi
Pool / beach towels
Outdoor pool
Yoga classes
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Swimup bar
Poolside bar
Game room
Water park
Entertainment staff
Evening entertainment
Waterslide
Nightclub / DJ
Video game console
Babysitting
Books, DVDs, music for children
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Free shuttle or taxi services
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Waxing services
24-hour security
Baggage storage
Concierge
Executive lounge access
Gift shop
Newspaper
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun umbrellas
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
On-demand films
Complimentary toiletries
Hair dryer
Show more
Room types
Mountain view
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, Chinese, Malay
Hotel links
Special Offer:Toast & Jam (and a Pizza!)

Location

Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100 Malaysia
Hard Rock Hotel Penang
8415Reviews155Q+A100Room tips
Traveller rating
  • 4,196
  • 2,777
  • 976
  • 291
  • 176
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Alyssa wrote a review Today
Kuala Lumpur, Malaysia51 contributions6 helpful votes
+1
Staying at hard rock hotel Penang has never upset me ! Couldn’t be thankful enough for all the staff and their amazing hospitality . After previously staying for 46 nights , 5nights made it so hard to leave . The new updated version of the hotel is also very nice . Hotel is filled with all sorts of activities and delicious food you will never get bored ! My new favourite meal on the menu is the oxtail soup , thanks to Ayuz for recommending 😋 Hotel breakfast buffet is good too , and ala carte menu from the Rock Royalty Lounge . Special shoutout to all of the FO for always giving me princess treatment when I’m there 👸 Overall another pleasant experience , i’m forever grateful !
Read more
Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Nahri H wrote a review Dec 2023
2 contributions
Hotel's Favourite
Had a great time staying here with my fam with 3 kids on tow. The rooms we stayed in are spacious, comfy, clean and more importantly, overlooking the sea. The hotel itself looks well maintained despite the number of years its been there at Batu Feringghi. Got the Rockstar privilege that entitles us to a less hectic breakfast and evening cocktail to satisfy the tea-time hunger pangs. Special shoutout too to your staff, Elsen of the Rockstar Lounge who has served us with great hospitality. Over coffee and hot chocolate for the kids, like a nightly debrief given by a local, Elsen will give us suggestions on how we can better our itinerary for the next day. He will also give us tips on how we can maximise our experience here in Penang which we gladly abided to. Thank you Elsen and Hard Rock Penang for making our trip memorable. Hope to be back someday!
Read more
Date of stay: December 2023Trip type: Travelled with family
Room Tip: Be wise in the room selection as there are rooms which are not seaside facing. But again, room...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Nethra Govind, Other at Hard Rock Hotel Penang
Responded 25 Dec 2023
Hi NahriH1, Thank you for taking the time to write your extensive review of your recent stay at Hard Rock Hotel Penang. We love providing our guests with a terrific experience, so it rocks for us to hear that Hard Rock Penang made your staycation great. Besides that, it’s particularly pleasing that you found the service from our team to be of such a high standard. Our staff pride themselves on ensuring that every guest leaves the hotel feeling like a rock star. The staff you mentioned personally will all be recognized at the hotel for their great service, so thank you for mentioning them. Thank you for staying with us and we hope to welcome you back for another rocking stay soon. Rock On! Tobias Lackermeier Executive Assistant Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Suren K wrote a review Yesterday
Kuala Lumpur, Malaysia5 contributions1 helpful vote
Fantastic place to go for vacation with the family if you have kids.and do not want to leave the hotel. There are many restaurants, activities for toddlers and teens. The spa and beach also was very accessible too.. Breakfast was also good.
Read more
Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Collo62 wrote a review 22 Feb
15 contributions2 helpful votes
+1
Excellent hotel, excellent room, excellent set up I am a solo traveller but these hotels are family orientated, which is not a problem I arrived at the hotel only to find I had made an error when booking I had the dates wrong (easy done 😁) arrived 20/02/24 had booked 20/03/24 Anyway Andy on the check in desk could not have been more helpful sorted me a room out with no fuss I found all the staff pleasant and helpful The guy (Jeya) in the bar adjacent to the beach was sound and spoke very good English as did all the staff I spoke to I would have given this 5+ out of 5 couldn’t get a table in the HRC cafe to eat on my last night (Thursday) should have booked a table in hindsight The HRC cafe also caters for none guests
Read more
Date of stay: February 2024Trip type: Travelled solo
Room Tip: Book a table if eating in the cafe
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Anonymous63738 wrote a review 19 Feb
19 contributions6 helpful votes
Impeccable facilities, stellar staff, & comfy digs made my stay a memorable one. Loved the environment and the beach bar vibes! The perfect place to relax and have fun. We will definitely be returning.
Read more
Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Nethra Govind, Other at Hard Rock Hotel Penang
Responded 5 days ago
Hi, Thank you for taking the time to share your positive experience at Hard Rock Hotel Penang! We are delighted to hear that you had a memorable stay and that our facilities, staff, and overall ambiance met your expectations. It warms our hearts to know that you enjoyed the beach bar vibes and found our hotel to be a gem in Penang. Creating memorable experiences for our guests is at the core of what we do, and your kind words are a testament to our efforts. We truly appreciate your support and the opportunity to host you. It would be our pleasure to welcome you back for another enjoyable stay whenever your travels bring you to Penang. If there's anything specific you loved about your stay or any suggestions you'd like to share, we'd be thrilled to hear more. Once again, thank you for choosing Hard Rock Hotel Penang. We look forward to the pleasure of hosting you again in the future! Rock On! Tobias Lackermeier Executive Assistant Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
wsiuvsc wrote a review 17 Feb
1 contribution
Great hotel family outing. Great pool and surrounded with great hotel stuffs. The hotel surrounded with multiple choice of restaurant if you wanted to dine outside the hotel. Of course, you can always dine in the famous Hard Rock Cafe and hotel guest get to enjoy 10% discount.
Read more
Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Nethra Govind, Other at Hard Rock Hotel Penang
Responded 5 days ago
Hi wsiuvsc, Thank you for choosing Hard Rock Hotel Penang for your family outing! We're thrilled to hear that you had a great time and enjoyed our fantastic pool and the surrounding amenities. It's wonderful to know that our staff contributed to making your stay memorable. We take pride in providing a rockin' experience for our guests, and your kind words motivate us to keep delivering exceptional service. We're also glad you had the opportunity to explore the diverse dining options around the hotel. Whether it's dining at the famous Hard Rock Cafe or trying out other nearby restaurants, we hope you had a delightful culinary experience. Your support means the world to us, and we look forward to welcoming you and your family back for more unforgettable moments at Hard Rock Hotel Penang. Rock On! Tobias Lackermeier Executive Assistant Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
ChoonChoo13 wrote a review 17 Feb
1 contribution
I had good holiday stay with family members with young children. Enjoyed the pool rides and beach bar. Easy access to the beach. Good and wide variety of breakfast buffet selction. I was a little disappointment when i found out that there were no Live band on my thurday stay eventhough its a holiday season.
Read more
Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Nethra Govind, Other at Hard Rock Hotel Penang
Responded 5 days ago
Hi ChoonChoo13, Thank you for choosing Hard Rock Hotel Penang for your holiday getaway with your family! We're delighted to hear that you had a good time and enjoyed the pool rides, beach bar, and the easy access to the beach. We're glad our breakfast buffet with a wide variety of selections met your expectations. We strive to provide a rockin' dining experience for our guests, and it's fantastic to know we hit the right notes with you. We understand your disappointment regarding the absence of a live band on your Thursday stay. We apologize for any inconvenience this may have caused. Your feedback is valuable, and we'll certainly take it into consideration as we aim to enhance our entertainment offerings for future guests. Your support means a lot to us, and we hope to have the pleasure of hosting you and your family again for more rockin' experiences at Hard Rock Hotel Penang. Rock On! Tobias Lackermeier Executive Assistant Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
j_lifer wrote a review 17 Feb
Singapore, Singapore155 contributions128 helpful votes
As compared to Hard Rock Desaru, this place was really a dream to stay in. All staff are very friendly, my kids had a blast at the water playground and I had a really good massage at Rock Spa. The live band at night was really good as well unlike the one in Desaru that was just blasting noise through the night. All’s good except for the shower pressure which was super weak and the hot water took super long to come on. This is very important when trying to shower two kids and we want it quick. The bathtub was also super high, definitely not for average height people as I need to tiptoe in and out and was so afraid that I’ll slip. Breakfast although has a good variety but couldn’t help but wish that the quality could be just as good as the Hard Rock Cafe. Hotel is really a good destination for families but please improve on the shower pressure!
Read more
Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Nethra Govind, Other at Hard Rock Hotel Penang
Responded 5 days ago
HI j_lifer, Thank you for taking the time to share your detailed feedback regarding your recent stay at Hard Rock Hotel Penang. It's fantastic to hear that you had a great overall experience. We understand the importance of a strong and efficient shower, especially when catering to families with little ones. Please accept our sincere apologies for any inconvenience caused by the weak shower pressure and the delayed hot water. Your feedback is crucial in helping us address and improve these aspects for the comfort of our guests. Regarding the bathtub height, we appreciate you bringing this to our attention. We will certainly take this into consideration for future enhancements to ensure a safer and more comfortable bathing experience for all guests. Your comments about the breakfast quality have been duly noted. Rest assured, we continuously strive to enhance our offerings, and your feedback will contribute to our ongoing improvements. We value your input, and we hope to have the opportunity to welcome you back for an even better experience in the future. If there's anything specific you'd like us to address or if you have further insights to share, please feel free to reach out. Thank you for choosing Hard Rock Hotel Penang, and we look forward to the pleasure of hosting you again. Rock On! Tobias Lackermeier Executive Assistant Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
WildA32 wrote a review 16 Feb
London, United Kingdom8 contributions1 helpful vote
We absolutely loved this hotel. The staff were so friendly and couldn’t have been more helpful. The breakfast was great, the pool amazing and the room was one of the nicest we’ve had. The location is perfect for the night markets and hawkers and we just got taxis into Georgetown and surrounding areas.
Read more
Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Nethra Govind, Other at Hard Rock Hotel Penang
Responded 5 days ago
Hi WildA321, Greetings from Hard Rock Hotel Penang! Thank you for taking the time to share your wonderful experience with us. We are thrilled to read your kind words and learn that you absolutely loved your stay at our hotel. It's heartening to know that our friendly and helpful staff, delicious breakfast, amazing pool, and well-appointed room contributed to making your stay memorable. We aim to provide our guests with a unique and enjoyable experience, and we are delighted to hear that we succeeded in doing so during your time with us. Our prime location near the night markets and hawkers is indeed one of our standout features, offering guests the convenience to explore the vibrant surroundings. Your positive feedback serves as a great source of motivation for our team, and we sincerely appreciate your kind words. Should your travels bring you back to Penang, we would be honored to welcome you once again for another fantastic experience. Rock On! Tobias Lackermeier Executive Assistant Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
AbdullahZamani wrote a review 16 Feb
Kuala Lumpur, Malaysia2 contributions
The experience is delighted. The staff is friendly and very helpful. The hotels condition is the same as it were last year that I went. Clean and tidy. Since I comes with the kids, the kids loved the pool area very much with the slides and sands. Truely enjoyable experience!
Read more
Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Nethra Govind, Other at Hard Rock Hotel Penang
Responded 5 days ago
Hi AbdullahZamani, Greetings from the entire team at Hard Rock Hotel Penang! We are delighted to receive your wonderful feedback and to learn that your family vacation with us was a delightful experience. Thank you for taking the time to share your thoughts. It warms our hearts to know that our friendly and helpful staff made a positive impact on your stay. Providing a clean and tidy environment is a top priority for us, and we're thrilled to hear that the hotel's condition met your expectations, just like your previous visit. It sounds like the kids had a blast at our pool area with the slides and sands! We're thrilled to have contributed to a truly enjoyable experience for your family. Your kind words motivate us to continue delivering exceptional service, and we appreciate your acknowledgment of our efforts. We value your feedback and look forward to the opportunity of welcoming you and your family back for another memorable stay. Rock On! Tobias Lackermeier Executive Assistant Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Batu Ferringhi area.
PRICE RANGE
RM 416 - RM 678 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaPenangPenang IslandBatu Ferringhi
NUMBER OF ROOMS
250
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

HARD ROCK HOTEL PENANG (R̶M̶ ̶7̶6̶4̶) RM 492: UPDATED 2024 Reviews, Price Comparison and 4,472 Photos - Tripadvisor

Frequently Asked Questions about Hard Rock Hotel Penang
Which popular attractions are close to Hard Rock Hotel Penang?
Nearby attractions include Batu Ferringhi Hidden Gems (0.3 km) and The Gold Souq (0.3 km).
What are some of the property amenities at Hard Rock Hotel Penang?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Hard Rock Hotel Penang?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hard Rock Hotel Penang?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hard Rock Hotel Penang?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Hard Rock Hotel Penang?
Conveniently located restaurants include Hard Rock Cafe Penang, Enca Cafe & Restaurant, and Boatman Restaurant.
Are there opportunities to exercise at Hard Rock Hotel Penang?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Hard Rock Hotel Penang have airport transportation?
Yes, Hard Rock Hotel Penang offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hard Rock Hotel Penang?
Yes, dry cleaning and laundry service are offered to guests.
Does Hard Rock Hotel Penang offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hard Rock Hotel Penang?
The staff speaks multiple languages, including English, Chinese, and Malay.