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Golden Sands Resort by Shangri-La

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Golden Sands Resort by Shangri-La
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2,929 Reviews from our TripAdvisor Community

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Showing 2,726: English reviews
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Kuala Lumpur, Malaysia
Reviewed today NEW

Today In hotels it's not easy to keep high standards, but here at Golden Sands they can. it's clear they try their hardest to keep the guest happy returning customers. The new Manager know about HOSPITALITY. His team welcomes you and makes sure your needs are meet. A great welcome is felt, the food and even the cocktails have improved....

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Helpful?
Thank Pojemarsu
Reviewed yesterday NEW

We specifically chose this resort for its beach front property and view. We liked that there's direct access to the beach from the hotel. However, there's a lot of signs to beware of jellyfish and there were jellyfish... After swimming in the beach at The Westin Nusa Dua, a week prior to Golden Sands, we were expecting clear, blue, warm...

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Thank KatraTrips
Reviewed yesterday NEW

I had liaised with the hotel management in the planning of my parents' 30th wedding Anniversary. The stay was to be from 23 - 26 March 2017. The sales rep, Nandhini, had personally contacted me a month ahead. At that time, I was also on the look out for other hotels. What made the biggest difference for me was the...

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Thank Fizzy L
Reviewed yesterday NEWvia mobile

Stayed here just over a week ago for 3 nights and I was very happy to have chosen this hotel. The location is great being right next to the start of Batu Ferringhi market and within walking distance of many restaurants. The room: We stayed in A Deluxe Seafacing Double and when we walked into our room we were greeted...

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Helpful?
Thank LCurrier87
Cardiff, United Kingdom
Reviewed yesterday NEW

When you visit the Golden Sands the experience is unique and and unforgettable. Go to Sigi,s restaurant and have a steak cooked by Jeremy it is so good. All of the staff are truly friendly and efficient. My wife and I think of the Golden Sands as our second home. Each time we leave I start planning our next trip...

Review collected in partnership with shangri-la.com
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Helpful?
Thank selwynthomas43
SL_Penang1, Manager at Golden Sands Resort by Shangri-La, responded to this review

Dear selwynthomas43, Thank you for being a loyal guest of Golden Sands Resort by Shangri-La and thank you for such wonderful compliments and more than that mentioning our team members by name, I will make sure to personally extend my gratitude for the job well done! Thank you once again for rating us and look forward to welcome you back...

Malaysia
Reviewed yesterday NEW

We spend 4 night in this Resort I loved the sea and pool view from our room, staffs are very friendly room is very clean and breakfast was okay.The location of the hotel is amazing too! The activities they provide to the kids are superb and the kids club crew/staff is fantastic. I really recommended if you're traveling with kids...

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Helpful?
Thank yuezreus
SL_Penang1, Manager at Golden Sands Resort by Shangri-La, responded to this review

Dear yuezreus, Thank you for staying with us and thank you for sharing your beautiful review of Golden Sands Resort by Shangri-La. We are delighted to know you had a relaxing and enjoyable stay and we deeply appreciate that you are recommending our property to the readers of TripAdvisor. We hope we'll get to have you as our guest again...

Surabaya, Indonesia
Reviewed 2 days ago NEW

We stayed here for 2 nights to celebrate my daughter and my husband birthday. We've got free birthday cake from Golden sands team and the very surprise one is the Housekeeping team also decorated our bedroom. It was very nice decoration. We have already stay in many hotels but in Goldensands Resort Penang... the first time we feel like stay...

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Helpful?
Thank yennyf2000
SL_Penang1, Manager at Golden Sands Resort by Shangri-La, responded to this review

Dear yennyf2000, We are most flattered and motivated to read your feedback. Thank you for such wonderful review. We are delighted to know that we were able to create just the memory you deserve and are most grateful for your compliments. We hope there will be a chance to welcome you again and continue delivering everything required to make sure...

West Yorkshire
Reviewed 2 days ago NEW

Hi,we recently stayed at Golden Sands ,as part of a birthday holiday for my husband,check in was speedy and cases were soon to arrive in our large spacious room..Porter was informative about the room and explained where things were,numbers to ring if help needed....Room was lovely and spacious,and we settled in quite quickly..We used the pool area several times,the resort...

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Helpful?
Thank Claire1519
SL_Penang1, Manager at Golden Sands Resort by Shangri-La, responded to this review

Dear Claire1519, Thank you for finding time share your "Amazing Enjoyable Holiday" experience with other travelers on TripAdvisor. We are delighted to hear that we have met all your expectations and you have enjoyed your trip in Penang during your stay with us. We hope if you ever have a chance you will think of us as your first choice...

Reviewed 2 days ago NEWvia mobile

Great hotel on the beach. The location is close to most things. We arrived and had a room facing the road which was a lovely room but we wanted a balcony so paid for the upgrade. It was worth paying for (both rooms were on the 6th floor). The breakfast had a vast selection of foods to choose from and...

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Helpful?
Thank Betheplanet
SL_Penang1, Manager at Golden Sands Resort by Shangri-La, responded to this review

Dear Betheplanet, We are most flattered and motivated to read your feedback. Thank you for such wonderful compliments, we are most delighted to know that we have created a stay you would return. We looking forward to welcome you back to Golden Sands Resort by Shangri-La soon. Best regards Suleiman Tunku Abdul Rahman Director of Communications

yorkshire
Reviewed 2 days ago NEWvia mobile

Good hotel, breakfast plenty of choice geared to more oriental than British taste,nice room, would recommend. Prices in hotel more than outside, which would be expected as the norm. Good facilities, excellent staff.

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Helpful?
Thank andrea3wilson
SL_Penang1, Manager at Golden Sands Resort by Shangri-La, responded to this review

Dear andrea3wilson, Thank you for staying with us and thank you for sharing your beautiful review of Golden Sands Resort by Shangri-La. We are delighted to know that you had an enjoyable stay with us, and deeply appreciate that you are recommending our property to the readers of TripAdvisor. We hope that we'll get to have you as our guest...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Golden Sands Resort by Shangri-La first commenced operations in October 1979. It has won numerous awards and recognition as a family- and kids-friendly resort. As such, it enjoys the reputation as the preferred resort among families on holiday. This 4-star resort on Batu Feringgi Beach is filled with facilities for dining, leisure and recreation that will surely keep any multi-generational family happily occupied. Adventure Zone, Shangri-La's unique family entertainment center With 387 guestrooms and suites that boast views of either the verdant hills or azure sea, the hotel caters to the needs of individuals, groups and families. Some room types even feature Murphy pull-down beds and connecting doors. Childcare services are available, allowing adults on holiday with their family to enjoy some private time away from their children. At the Kids' Club, which is based in the Adventure Zone's dry play park, children are kept entertained from morning until evening and provided with regular meals and break times. The Adventure Zone is the biggest indoor play park in Penang, offering a myriad of play structures, activity rooms and entertainment options. Here, children can enjoy video screenings and visits from the resort's mascots. At our mini water park, children and toddlers can interact safely, playing on the splash pad, which has a safe floor surface and includes many water features, such as showers and tipping buckets. In addition, they will enjoy racing down the water slides. Holidaymakers can stroll around the resort grounds, which feature extensive manicured gardens and landscaped open spaces. Guests can also enjoy sunbathing and lounging by the pool and in the garden area. The Cool Lounge serves as a transit area for incoming and outgoing guests, and is a cool space where guests may read, surf the Net and enjoy sandwiches and pastries alongside coffee, tea and fruit juice. At Garden Café and Sigi's Bar & Grill by the Beach, children below 12 years old that are accompanied by one paying adult can eat for free. In addition, an outdoor Jacuzzi in the garden and two swimming pools with water slides are available. The resort also boasts a par-3 golf course for those that enjoy golf. Golden Sands Resort by Shangri-La well-equipped gymnasium awaits fitness enthusiasts. For those who wish to spend their time productively while on holiday, there are many daily activities, such as workout classes, cooking classes, craft making courses and visits to the George Town World Heritage Zone (by complimentary shuttle). The popular Batu Feringgi Night Bazaar beckons those who enjoy a stroll after dinner. Here, great bargains on apparel, novelty items, souvenirs and art can be found. ... more   less 

Additional Information about Golden Sands Resort by Shangri-La

Address: Batu Feringgi Beach, Batu Ferringhi, Penang Island 11100, Malaysia (Formerly Shangri-la's Golden Sands Resort)
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: RM433 - RM853 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Golden Sands Resort by Shangri-La 4*
Number of rooms: 387
Reservation Options:
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Also Known As:
Golden Sands Resort By Shangri-La Hotel Batu Ferringhi
Golden Sands Batu Ferringhi
Golden Sands Resort By Shangri-La Penang/Batu Ferringhi
Hotel Style:
#3 Business Hotel in Batu Ferringhi
#4 Luxury Hotel in Batu Ferringhi
#4 On the Beach Hotel in Batu Ferringhi
#5 Romantic Hotel in Batu Ferringhi
#5 Family Hotel in Batu Ferringhi
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Questions & Answers

Here's what travellers have asked, with answers from Golden Sands Resort by Shangri-La staff and other travellers.
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Questions? Get answers from Golden Sands Resort by Shangri-La staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea View of course.”
  • Hotel Room View
 of 5 bubbles Pojemarsu, 30 Mar 2017 | Read review
“Ask for pool or beach view from balcony”
 of 5 bubbles KatraTrips, 29 Mar 2017 | Read review
“would recommend always asking for a room with seaview although a bit more expensive well worth the extra”
 of 5 bubbles 802keithn, 24 Mar 2017 | Read review
“Pick an even number for a sea view”
 of 5 bubbles trevorb693, 23 Mar 2017 | Read review
“Higher floors facing the sea and some floors are smoking, best to check when bookin”
 of 5 bubbles marionanddave, 22 Mar 2017 | Read review
5 of 5