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Shangri-La Golden Sands, Penang

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Jalan Batu Ferringi Batu Feringgi Beach, Batu Ferringhi, Penang Island 11100 Malaysia
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$67
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Free cancellation until 17/11/21
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Hotels.com
US$67
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Free cancellation until 17/11/21
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US$60
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Booking.comUS$67
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (3086)
Room & Suite (795)
Videos (2)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 22/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Shangri-La Golden Sands, Penang
Updated 22/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 16 hotels in Batu Ferringhi
Location
Cleanliness
Service
Value
The Shangri-La Golden Sands, Penang is recognized as one of Malaysia's leading family-and-kid-friendly resorts. With a breezy beachfront location, this 4-star resort on Batu Feringgi Beach is filled with facilities for dining, leisure and recreation that will surely keep any multi-generational family happily occupied. An outdoor Jacuzzi in the garden and two swimming pools with water slides are available. Childcare services allowing adults on holiday with their family to enjoy some private time away from their children. At our mini water park, children and toddlers can interact safely, playing on the splash pad, which has a safe floor surface and includes many water features, such as showers and tipping buckets. The 387 guest rooms and suites expose captivating views of the ocean or the rolling Penang hills. Each has traditional Malay touches inspired by Penang’s natural environment.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Water park
Babysitting
Secured parking
Wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Outdoor dining area
Poolside bar
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Facial treatments
Massage
Salon
24-hour security
Concierge
Gift shop
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Complimentary toiletries
Room service
Safe
Wardrobe / wardrobe
Bottled water
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, Malay
Hotel links
Special Rate:Book Early and Save with Flexibility
4047Reviews105Q+A100Room tips
Traveller rating
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Popular mentions
Shaharul Fahmi Hj.Awang wrote a review 16 Oct
Sungai Petani, Malaysia12 contributions
This is my third visit to this charming & lovely resort! The room amenities was great,BUT I've been given a room with a PEELED OFF wallpaper & cracked and worned out bathroom door! EXCUSE ME?...I know you guys are having 100% occupancy,but it's not an excuse for that! This room should be put under maintenance and OOO... The pros was there's a few lovely, friendly and attentive staffs that made my stay memorable! To named a few: Ms Shaheera,Ms Jalita,Ms Farrah & Mr.Zul Fahmy...You guys are the STARS of this lovely resort! I would definitely come back to visit you guys again... ❤️MERCI BEAUCOUP ❤️
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Date of stay: October 2021Trip type: Travelled with family
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Response from GSH Team, Owner at Shangri-La Golden Sands, Penang
Responded yesterday
Thank you for sharing your stay experience. We have taken note on areas for improvement about the room condition which we have highlighted to the team. We can't wait to welcome you back for a better stay experience soon!
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Tierah wrote a review 15 Oct
1 contribution1 helpful vote
Friendly staff, nice waterpark (worth if bring child),breakfast food just ⭐⭐⭐, have to wait around 2hours room check in, room service (late to pickup call), cleaness only ⭐⭐⭐, small lobby, near the beach
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Date of stay: October 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from GSH Team, Owner at Shangri-La Golden Sands, Penang
Responded yesterday
Thank you for sharing your review. Your feedback is extremely valuable for us to continuously improve our services and facilities. We hope to have another opportunity to welcome you back for a better stay experience.
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Dila E wrote a review 15 Oct
Melaka, Malaysia13 contributions6 helpful votes
2nd time stayed here. Overall is good just give them some time to properly managed the hotel just like before. Lower ur expectation during this pandemic season 🤣 Will come again next time. Keep it up and please take a look at my review in your email.
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Date of stay: October 2021Trip type: Travelled with family
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Response from GSH Team, Owner at Shangri-La Golden Sands, Penang
Responded yesterday
It has been our great pleasure to welcome you to our resort. We are pleased to hear about your pleasant stay. Can't wait to welcome you back!
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Lin wrote a review 15 Oct
1 contribution
No guidance, no earlier notification on how the checkin goes causing really chaotic experience. Please be professional. Cannot wait for 30 mins just to check in.worst ever never stay here again. Pls improve
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Date of stay: October 2021Trip type: Travelled with family
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Response from GSH Team, Owner at Shangri-La Golden Sands, Penang
Responded 3 days ago
Thank you for sharing your feedback. We are sorry to hear about your unpleasant check-in experience. We are continuously improving especially during peak periods to ensure all our guests have a comfortable stay. We hope that you will provide us another opportunity to welcome you back for a better stay experience in the near future.
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Idris M wrote a review Sep 2021
1 contribution
nice scenery from balcony, surrounding and gardening area is clean good for eye seeing, very relaxing and enjoyable. easy access to go to beach and swim. most recommended for a family leisure and for those to find the good and greening environment this hotel coverage almost with a tropical plant and nice to take a photo as well.
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Date of stay: September 2021
Service
Sleep Quality
Room Tip: room on the centre of curve shape area just nice
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Response from GSH Team, Owner at Shangri-La Golden Sands, Penang
Responded 4 weeks ago
Thank you for sharing your wonderful stay experience. We are pleased to hear about your exceptional stay and hope to welcome you back soon!
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PRICE RANGE
US$67 - US$127 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
golden sands resort by shangri-la hotel batu ferringhi, golden sands batu ferringhi
FORMERLY KNOWN AS
Shangri-la's Golden Sands Resort
LOCATION
MalaysiaPenangPenang IslandBatu Ferringhi
NUMBER OF ROOMS
387
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Frequently Asked Questions about Shangri-La Golden Sands, Penang
Which popular attractions are close to Shangri-La Golden Sands, Penang?
Nearby attractions include Bora Bora by Sunset (0.5 km), Batu Ferringhi Beach (0.3 km), and Batu Ferringhi Night Market (0.3 km).
What are some of the property amenities at Shangri-La Golden Sands, Penang?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Shangri-La Golden Sands, Penang?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Golden Sands, Penang?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Shangri-La Golden Sands, Penang?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Shangri-La Golden Sands, Penang?
Conveniently located restaurants include Knife and Fork Restaurant, Andrew's Kampung, and Feringgi Grill.
Are there opportunities to exercise at Shangri-La Golden Sands, Penang?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Shangri-La Golden Sands, Penang have an airport shuttle?
Yes, Shangri-La Golden Sands, Penang offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La Golden Sands, Penang?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Golden Sands, Penang offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Shangri-La Golden Sands, Penang?
The staff speaks multiple languages, including English and Malay.