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Batu Feringgi Beach, Batu Ferringhi, Penang Island 11100 Malaysia
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Traveller (4408)
Room & Suite (818)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#2 of 15 hotels in Batu Ferringhi
Location
Cleanliness
Service
Value
Travellers' Choice
Overlooking Batu Feringgi Beach, Shangri-La Rasa Sayang, Penang offers spacious rooms surrounded by 30 acres of tropical gardens. It features two outdoor swimming pools in the Garden Wing and one adult pool in the Rasa Wing. Free WiFi is available throughout the property. Hotel offers free shuttle services to the UNESCO heritage city of George Town. Rasa Sayang has a 9-hole golf course and an Eco Center. Guests can workout at the well-equipped gym or enjoy massages and treatments like aromatherapy at Chi, The Spa. The swimming pools and yoga pavilion are other good relaxation options.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Mini golf
Babysitting
Parking
Wifi
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Poolside bar
Tennis court
Table tennis
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Ocean View
Languages Spoken
English, Chinese, Malay
Hotel links
Special Offer:Exclusive Member Rate
4638Reviews143Q+A100Room tips
Traveller rating
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Mike R wrote a review 15 Nov
4 contributions4 helpful votes
Junior Suite was amazing, plenty of space and lovely outlook onto the beautifully maintained gardens. Free cocktails and canapes every day in the lounge was a real treat. Staff remembered our room number, all were super attentive and remembered what we ordered and how we liked things to be. Wildlife was amazing; birds, monkeys and monitor lizards sunbathing on the patio! Food was fabulous with huge range of oriental and western dishes. The a la carte restaurant was even better.
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Date of stay: November 2022
Value
Location
Service
Room Tip: Views away from beach are cheaper, but do check with agent to make sure you get what you want, eg...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from RSR Team, Owner at Shangri-La Rasa Sayang, Penang
Responded 1 week ago
Dear MikeRobinson355, We are pleased to hear about your wonderful stay experience. Looking forward to welcoming you back for another delightful vacation. Regards, Markus Christ General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dave C wrote a review Mar 2022
Roquebrune-Cap-Martin, France121 contributions87 helpful votes
Hotel's Favourite
Our first time in Penang and had a fabulous time. Perfect resort hotel to unwind. For those preferring the quiet life best to select a room in the Rasa Wing. Garden Wing is more for families. A special thanks to the Manager and staff at Ferrenghi Grill who went with a little bit extra special effort to make our weekend great. Thanks.
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Date of stay: March 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from RSR Team, Owner at Shangri-La Rasa Sayang, Penang
Responded 31 Mar 2022
Thank you for sharing your excellent stay experience. We are pleased to hear that you had enjoyed your vacation at Rasa Sayang. We look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Scouseandspouse wrote a review 13 Nov
London, United Kingdom189 contributions105 helpful votes
+1
We first stayed here in 2014 and had such a wonderful time, we were keen to fit a week’s stay into our month-long trip to the Far East. We were also nervous that it wouldn’t be as good as before but I’m happy to report that we had no worries on that front! Somehow, this managed to be a huge hotel yet still offers friendly, personal service. I am always impressed when staff know your name! The Rasa Wing is definitely worth it. We were upgraded to a junior suite with a large balcony and soaking tub where we could relax and watch the abundant wildlife. Our suite had a mini bar with several complementary drinks, a kettle and a Nespresso machine. Rasa Wing perks include breakfast in the Feringgi restaurant with great food and afternoon tea and cocktails and food in the evening in the Rasa Lounge - all with exceptionally good service. You also get to use the Rasa pool - much quieter than the main pool - with free soft drinks and truly excellent service from the staff who had our loungers set up for us before we even arrived! The hotel itself is like a gallery with numerous interesting pieces of art everywhere. Location is very good and the night markets and Long Beach food court are just a few minutes walk away, even quicker if you get the shuttle buggy to the Golden Sands hotel. This is one of the loveliest hotels we have ever stayed in and we would return in a heartbeat.
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Date of stay: October 2022Trip type: Travelled as a couple
Room Tip: Sparks laundry - other side of the road just before Long Beach - did all our washing and ironing...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from RSR Team, Owner at Shangri-La Rasa Sayang, Penang
Responded 2 weeks ago
Dear Scouseandspouse, We are pleased to welcome you to Rasa Sayang during your recent stay. We are so glad to hear about your wonderful holiday and look forward to delighting you again on your next visit! Regards, Markus Christ General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ane B wrote a review 7 Nov
Singapore, Singapore31 contributions4 helpful votes
I had an amazing stay at the Studio Suite room 1332. The check in process assisted by Leah and Duty Manager Cecilia is fast and without hassle. Welcome drinks and cold towels will instantly make you feel welcome. Room is VERY clean and everything is well prepared for our arrival. Thank you for the yummy kueh, fruits & tambun biscuits. I would like to share my commendation to Hassan the room attendant who cleaned our room daily. He is very friendly and polite. Had a breakfast at Spice Market Cafe, the buffet spread is just amazing and nothing too much trouble for the team to ensure that you enjoy your breakfast. I tried their buffet dinner with friends and their seafood and local dishes is a must to try. The next day i opted to have bfast at lounge it did not dissapoint- quality over quantity, combination of ala-carte and buffet for pastries and cold cuts but you can order as much. Team members are very friendly and always ask for your satisfaction particulary, Safari- sorry if i spelled your name wrongly. On our last day we had a chance to try the happy hour, selection of alcoholic and non-alcoholic beverage are wide range and again the team members made the lounge a perfect night, pleasant to talk to and most importantly they were all well trained. Lastly, auntie Mary who did foot and shoulder massage thank you as well. I cant wait for my return, thank you Shangrila Rasa Sayang team for the amazing experience.
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: The hotel is older built but well maintained.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from RSR Team, Owner at Shangri-La Rasa Sayang, Penang
Responded 2 weeks ago
Dear elenitaboey, It has been our pleasure to welcome you to Rasa Sayang. We are glad to hear about your wonderful vacation and looking forward to delighting you again on your next trip to Penang! Regards, Markus Christ General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ElizabethM260688 wrote a review Oct 2022
London, United Kingdom14 contributions16 helpful votes
We stayed here for 6 nights - our checkin was seamless as was our transfer from the airport (all arranged directly). We got to our room just as they were doing turn down service and requested that the sofa bed be made up. Nothing was too much trouble for any of the members of staff at this hotel. At breakfast I asked for Gluten Free bread and was advised that they would make sure this was available every day for me. Another member of staff mentioned that she could ask for GF pancakes to be made up for me by the chef which was such a lovely surprise after this every morning I had a member of staff ask me what the could get me being GF. It made such a difference to my stay. Whilst we found that it was a little dated in decor and appearance the staff made up for this. We utilised the connection of the golden sands regularly as this is more a child friendly based hotel I would say. Every member of staff went out of their way to be helpful - Bob at the Pinang Bar remembered our room number and was so kind every time we saw him. Every time we requested a buggy to the connecting hotel we were met with one so fast it was incredible how happy they were to accommodate. One member of staff even took our postcards and posted them on his way home! The hotel is located on the beach which is lovely and well maintained. We didn't do any of the water sports on offer but the sellers were very relaxed and didn't push anything. It really is a beautiful hotel and we will be returning.
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Date of stay: October 2022
Value
Location
Service
Room Tip: I wouldn't book this one again with kids but I would go without them.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from RSR Team, Owner at Shangri-La Rasa Sayang, Penang
Responded 3 weeks ago
Dear ElizabethM260688, Thank you for sharing your excellent stay experience at Rasa Sayang! We are pleased to hear that you enjoyed your vacation. Looking forward to welcoming you back soon! Regards, Markus Christ General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Eben Johnson wrote a review Oct 2022
4 contributions
+1
Absolutely gorgeous property. Couldn't stop taking pictures. Staff were very sweet and helpful. Cecelia TAN is an absolute Rockstar. Lots of activities if you're visiting with kids. Breakfast spread was very good. Vijaykumar, thanks for the ice milo and love your positive vibes. Definitely looking forward to coming back soon.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from RSR Team, Owner at Shangri-La Rasa Sayang, Penang
Responded 4 weeks ago
Dear EbenJohnso, It has been our pleasure to have you at Rasa Sayang during your vacation. Looking forward to your next trip for another memorable stay soon! Regards, Markus Christ General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mana_sh wrote a review Oct 2022
London59 contributions25 helpful votes
We stayed two nights and wished we had more time! Our room was lovely - a bit old in terms of decor but the shower was very powerful and bed is super comfortable. The Rasa wing pool is beautiful with very welcoming staff. Breakfast was excellent on both days. I had thought we would be able to swim at the beach but there has been a lot of erosion so not much sand and the water seemed a bit rough but that may have to do with time of year. The location of the hotel is about 20-30 mins from town, and there isn’t a shuttle anymore but hopefully that will start up again - but it was easy enough to take a Grab taxi and there is a local bus too. There is also a night market and food stalls place around 10 mins walk away so options for eating outside the resort restaurants too. Would highly recommend to anyone considering spending some time in Penang.
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Date of stay: October 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from RSR Team, Owner at Shangri-La Rasa Sayang, Penang
Responded 4 weeks ago
Dear sumana h, it has been our pleasure to welcome you to Rasa Sayang. We look forward to welcoming you back for another delightful vacation. Regards, Markus Christ General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Came wrote a review Oct 2022
67 contributions61 helpful votes
Set amongst beautiful gardens on extensive grounds, this resort offers a great location on the Batu Feringgi beachfront yet is easily accessible to Georgetown and other attractions. Our garden Villa had a private courtyard opening onto the grounds . The room was spacious, comfortable bed. The resort is a little hard to navigate for a day or two, but worth the effort and extra expense of staying in the "Rasa" wing. This entitled free happy hour every day, high tea, quick check in and separate hotel entry. All the staff were helpful, and super polite. Special shout out to the very extraordinary Azleena - wait staff, who went above and beyond and was generally well received by everyone. Also Harianty from the Spice Garden who ensured dietary issues were addressed daily. Shangri-La Rasa Sayang Penang offered great food, various food choices and restaurants from casual to fine dining. Overall, an extraordinary and relaxing holiday experience
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Stay Rasa Wing - worth the little extra
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from RSR Team, Owner at Shangri-La Rasa Sayang, Penang
Responded 4 weeks ago
Dear 269carmels, Thank you for sharing your excellent stay at Rasa Sayang. It has been our great pleasure to welcome you to our resort. We will share your shout-out to our colleagues and we hope to welcome you back soon! Regards, Markus Christ General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dawbeas wrote a review Oct 2022
Cotswolds, United Kingdom9 contributions1 helpful vote
We are staying here for a long time as a family of 4, in interconnecting rooms at the Garden Wing. It is currently our 9th day here. Garden wing as quiet as the countryside, and quieter than E&O as there is no traffic noise. Rooms are turned down twice a day reliably. The staff here are amazing and some are almost part of our family. We treat them well and they give back in return. We would love them working for us full time! Rasa Sayang has earned the status of a hotel we will return to year-on-year as long term family guests. Tips: Occupancy rates increase dramatically on Fridays-Sundays. Meaning more people at breakfast and pool. There are most people at breakfast around 9.30-10am. Family interconnecting rooms : One room has a King sized bed, the other is a twin. The room with a King sized bed has an enclosed shower plus bathtub with handheld shower. One retractable clothes line over the bathtub. The room with the twin bed has an enclosed shower only. Both rooms have balconies. Leaving anything out on balconies is not wise, as dusky leaf monkeys frequent balconies. These endangered monkeys look extremely cute, and have been observed to wipe themselves on washing left out on balconies, and go into rooms to help themselves to food including complimentary treats hidden under the conical straw covers in rooms. Even a pool float left on one balcony was taken and dumped at another balcony. There is a motor pump at the pool towel hut for larger pool floats.
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from RSR Team, Owner at Shangri-La Rasa Sayang, Penang
Responded 4 weeks ago
Dear dawbeas, Thank you for sharing our stay experience. We are pleased to hear that you have enjoyed your stay. Looking forward to welcoming you back on your next vacation soon! Regards, Markus Christ General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
yassy0312 wrote a review Sep 2022
London57 contributions73 helpful votes
Room was very dated and needs updating for the price being charged. Grounds are kept well and pool staff at Rasa pool are lovely. Afternoon tea was a waste of time and they should try and improve food in restaurants instead. Food is awful in the buffet restaurant and was warm and no effort made by staff to cook food well like Shangri La Singapore. Restaurant for Rasa Wing serves same food every day which is mad if you are there for 7 days but staff were lovely here and try their best. Breakfast here great Had seafood buffet in main restaurant and it was cold and very disappointing. We ate out most nights after that We stayed in Rasa wing suite and had quite a few issues so hotel had to give us a discount and some money towards food and beverage. Should not need this if they are doing things properly in the first place Managers need to improve straight away as otherwise this is a 3/4 star hotel
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Date of stay: September 2022Trip type: Travelled with family
Room Tip: Book Rasa Wing
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from RSR Team, Owner at Shangri-La Rasa Sayang, Penang
Responded 26 Sep 2022
Dear yassy0312, Thank you for sharing your feedback. We appreciate your comments for our immediate improvement to ensure that we maintain our usual high standards for the comfort of all our guests. We hope to have another opportunity to welcome you back in the near future. Regards, Markus Christ General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$145 - US$197 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri-la`s rasa sayang hotel batu ferringhi, shangri-la`s rasa sayang resort and spa, shangri las rasa sayang hotel, rasa sayang penang, shangri las rasa sayang resort
LOCATION
MalaysiaPenangPenang IslandBatu Ferringhi
NUMBER OF ROOMS
304
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SHANGRI-LA RASA SAYANG, PENANG: UPDATED 2022 Resort Reviews, Price Comparison and 4,898 Photos - Tripadvisor

Frequently Asked Questions about Shangri-La Rasa Sayang, Penang
Which popular attractions are close to Shangri-La Rasa Sayang, Penang?
Nearby attractions include Batu Ferringhi Beach (0.10 km), Rasa Sayang Resort Lounge (0.06 km), and Bottle Room Bar (0.3 km).
What are some of the property amenities at Shangri-La Rasa Sayang, Penang?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Shangri-La Rasa Sayang, Penang?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Rasa Sayang, Penang?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Shangri-La Rasa Sayang, Penang?
Yes, free parking is available to guests.
What are some restaurants close to Shangri-La Rasa Sayang, Penang?
Conveniently located restaurants include Knife and Fork Restaurant, Andrew's Kampung, and Feringgi Grill.
Are there opportunities to exercise at Shangri-La Rasa Sayang, Penang?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Shangri-La Rasa Sayang, Penang have an airport shuttle?
Yes, Shangri-La Rasa Sayang, Penang offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Shangri-La Rasa Sayang, Penang have airport transportation?
Yes, Shangri-La Rasa Sayang, Penang offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La Rasa Sayang, Penang?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Rasa Sayang, Penang offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.