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Shangri-La's Rasa Sayang Resort & Spa

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Traveller (3073)
Room & Suite (802)
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Overview
  • Excellent71%
  • Very good20%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“garden wing”(660 reviews)
“spice market”(317 reviews)
“ferringhi grill”(204 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
Additional information
Offers from Shangri-La's Rasa Sayang Resort & Spa
Offers & Announcements: Family Fun Package
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Offers from Shangri-La's Rasa Sayang Resort & Spa
Offers & Announcements: Family Fun Package
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,735)
There are newer reviews for Shangri-La's Rasa Sayang Resort & Spa
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Traveller rating
2,345
666
214
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2,345
666
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Show reviews that mention
All reviewsgarden wingspice marketferringhi grillrasa sayangafternoon teachi spacocktail hourpinang barhigh teaa la carte breakfastadult only poolold treesfruit kebabsspice cakedress codepremier roomcomplimentary soft drinks
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11 - 15 of 3,348 reviews
Reviewed 2 weeks ago

Such a beautiful place to stay for a family holiday. The grounds and facilities were immaculate, and the rooms (interconnecting) were beautifully maintained - looked recently refurbished. Plenty of bottled water. Was apparently a quiet time, so no shortage of sun lounges and no crowds...More

1  Thank freesia2018
Response from SL_Penang1, Manager at Shangri-La's Rasa Sayang Resort & SpaResponded 1 week ago

Dear freesia2018, It has been our privilege to have you with us during your stay at Rasa Sayang. We are so glad to hear about your wonderful holiday and hope to welcome you back again soon! Best regards, Suleiman TAR Director of Communications

Reviewed 2 weeks ago

My 3rd time Excellent as always , we used Vejay The white Limo for an amazing tour , The staff are amazing.. this resort is do as much as you like or just relax by the pool have the best massage ever at Chi spa.

1  Thank Marg A
Response from SL_Penang1, Manager at Shangri-La's Rasa Sayang Resort & SpaResponded 1 week ago

Dear Marg A, Thank you for your feedback. We are delighted to welcome you back to Rasa Sayang again. We hope to see you again soon on your 4th visit! Best regards, Suleiman TAR Director of Communications

Reviewed 2 weeks ago via mobile

The hotel does not live up to the standards of it's 5 star rating.The rooms are old,and only offers views of the pool instead of the beautiful beach.The turndown service was so poor that my boyfriend and I thought that they hadn't even done it...More

3  Thank Shereen J
Response from SL_Penang1, Manager at Shangri-La's Rasa Sayang Resort & SpaResponded 1 week ago

Dear Shereen J, Thank you for sharing your review with us. We regret to hear that you did not have a pleasant stay. We have taken note on the feedback for our further improvement and will investigate on areas concerned, especially the cleanliness and dining...More

Reviewed 2 weeks ago

My sister and I had the pleasure of staying at this resort for 3 nights from the 14th to the 18th April in a twin Premier Room in the Rasa Wing. Upon arrival at 7 p.m. we were warmly met at the door and ushered...More

2  Thank Susan D
Response from SL_Penang1, Manager at Shangri-La's Rasa Sayang Resort & SpaResponded 1 week ago

Dear Susan D, It has been our pleasure to welcome you our resort. We are glad to hear that you had a wonderful stay. We look forward to welcoming you back for another impeccable Shangri-La experience on your next trip to Penang. Best regards, Suleiman...More

Reviewed 2 weeks ago

Tropical resort. Room lovely, great view. Good food and a lot of choices, clean. Good value for money. Everyone was just delightful and very helpful. Courtesy shuttle bus into Georgetown the capital..

1  Thank Debbie R
Response from SL_Penang1, Manager at Shangri-La's Rasa Sayang Resort & SpaResponded 1 week ago

Dear Debbie R, Thank you for your wonderful review. We are glad to hear about your excellent stay at Rasa Sayang. We can't wait to welcome you back soon. Best regards, Suleiman TAR Director of Communications

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Beachfront
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$140 - US$265 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Batu Ferringhi
#1 Luxury Hotel in Batu Ferringhi
#1 Romantic Hotel in Batu Ferringhi
#1 On the Beach Hotel in Batu Ferringhi
#1 Business Hotel in Batu Ferringhi
#1 Family Hotel in Batu Ferringhi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$140 - US$265 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Batu Ferringhi
#1 Luxury Hotel in Batu Ferringhi
#1 Romantic Hotel in Batu Ferringhi
#1 On the Beach Hotel in Batu Ferringhi
#1 Business Hotel in Batu Ferringhi
#1 Family Hotel in Batu Ferringhi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (3073)
Room & Suite (802)
Pool & Beach (497)
Dining (270)
Amenities (90)
Family and Play Areas (10)
Business Centre & Event Rooms (5)
Questions & Answers
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thedragon67
18 May 2018|
AnswerShow all 3 answers
Response from fiona s | Reviewed this property |
We had an excellent rickshaw ride around George Town. An excellent way to see the sights and learn all the history etc.
2
Votes
thedragon67
18 May 2018|
AnswerShow all 2 answers
Response from Christine T | Reviewed this property |
No haven't done it but when we were there time before some other people had and seemed pleased
0
Votes
adam j
7 May 2018|
AnswerShow all 2 answers
Response from Richard G | Reviewed this property |
I don't know.
0
Votes
Room Tips
"We stayed in the rasa"
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"Rasa Wing, soaking tub."
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"If booking a Superior room in the Rasa Wing ask for a garden or sea view."
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"Garden Wing corner suite, facing the ocean and pool."
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