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Shangri-La's Rasa Sayang Resort & Spa

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3,157 Reviews from our TripAdvisor Community

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There are newer reviews for Shangri-La's Rasa Sayang Resort & Spa
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Showing 2,843: English reviews
London, United Kingdom
Reviewed 1 week ago

We stayed there for 7 nights in the Rasa wing and it was absolutely beautiful. All the staff at this resort were wonderful. They really went out of there way to make our stay memorable an special. We had a room with its own private garden and they are very clean an of a good size. They are cleaned twice...

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2Thank Eyes08
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear Eyes08, It has been our pleasure to have you with us during your holiday in Penang. Thank you for sharing your relaxing holiday with us. We are pleased to know that your vacation at Rasa Sayang had been excellent. We hope to see you again soon. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's Rasa Sayang Resort...

Northampton, United Kingdom
Reviewed 1 week ago via mobile

We loved everything about Rasa Sayang. We stayed in the Rasa Wing for 6 nights in room 2556 which was kept beautifully clean and tidy by our ultra happy maid. Check In and Concierge were brilliant with the perfect combination of friendliness and professionalism. The a la carte breakfast was superb with daily Malay, Chinese and Indian specials. The guys...

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2Thank BeePeeCee
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear BeePeeCee, Thank you for choosing Rasa Sayang as your vacation home. We are very happy to know that you had a wonderful stay at our resort. Looking forward to delighting you again on your next visit to Penang. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's Rasa Sayang Resort & Spa

Newcastle upon Tyne, United Kingdom
Reviewed 1 week ago

This is one of the best hotels I have stayed in based on 32 years of living abroad on all continents and travelling worldwide for business and leisure. From the moment you arrive the service is very good in all areas and the rooms are of a very high standard. Suggest you do get a package where you have access...

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2Thank younger_keith986
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear younger_keith986, Thank you for sharing your stay experience at our resort. We are absolutely glad to hear about your excellent holiday at Rasa Sayang. We look forward to welcoming you back to our resort soon. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's Rasa Sayang Resort & Spa

Reviewed 1 week ago

My Wife and I arrived in the Rasa Sayang after getting married in August 2016. We were due to stay in the Rasa Wing for 10 days in a Rasa Premier Room. From the moment we arrived we were treated so well by all members of staff. We were offered drinks as the reservation team sorted our details and then...

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2Thank Kevin F
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear Kevin F, We are so happy to hear that you had a perfect and memorable honeymoon at our resort. Thank you for choosing Rasa Sayang as your vacation home on this special occasion. Looking forward to delighting you once again with our Shangri-La hospitality on your anniversary this August! Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's...

Newcastle upon Tyne, United Kingdom
Reviewed 1 week ago via mobile

Just returned from our second visit to this fantastic hotel. It was lovely to see some familiar faces. All of the staff continue to be a credit to the management team. The service remains excellent, cannot find fault. A special mention once again, to Muru at the Rassa pool and Chan in the Rassa lounge who made our holiday special....

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1Thank Joan P
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear Joan P, Thank you for sharing your wonderful stay at Rasa Sayang. It has been our great pleasure to have you with us during your vacation in Penang. Looking forward to welcoming you back to our resort soon! Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's Rasa Sayang Resort & Spa

Hong Kong, China
Reviewed 1 week ago

We stayed in the Rasa wing during Chinese New Year for a week. Enjoyed our time there. Overall, we were happy with the experience and would consider going back next new year. We stayed in a premier room and were surprised how big it was with a lovely balcony and great shower room. The furniture looked a bit dated but...

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2Thank someone40
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear someone40, Thank you for sharing your comments with us. We have taken note on your feedback which is essential for our continuous improvement in order to better serve our guests in the near future. Looking forward to welcoming you back on you on your next holiday in Penang. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's Rasa...

Hong Kong
Reviewed 1 week ago

Shangri-La Rasa Sayang has single-handedly reversed my previous view on Penang as a beach holiday destination. The staff were wonderful, setting of the hotel is immaculate (right by the beach), food was great and in short I cannot really find areas to criticize it. We stayed at the Rasa Wing. We had a la carte breakfast at the Grill daily,...

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3Thank aussierulesHongKong
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear aussierulesHongKong, Thank you for taking the time to share your stay experience with us. We hope to delight you again on your next holiday in Penang. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's Rasa Sayang Resort & Spa

Edmonton, Canada
Reviewed 1 week ago

Every time we are in Penang (every three years or so), we always make a trip out to stay at Rasa Sayang because it is simply our favourite resort at Batu Ferringhi. The rooms are spacious and clean, the outdoor tub is incredibly relaxing, and the complimentary water (in reusable bottles) is appreciated. We enjoy staying in the Rasa Wing...

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2Thank KathleenYK
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear Kathleen YK, Thank you for your feedback. We are so glad to know that you had enjoyed your vacation at our resort! We hope to see you again on your next trip to Rasa Sayang. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's Rasa Sayang Resort & Spa

Barnsley, United Kingdom
Reviewed 1 week ago via mobile

I've now stayed at this hotel 3 times & the experience just gets better & better. The hotel is in a fantastic location, right on the gorgeous beach, with beautifully maintained grounds with plentiful loungers. The facilities are very good, catering for all guests. The hotel has a very well equipped gym for the more energetic & all the main...

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2Thank Deborah D
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear Deborah D, It has been our great pleasure to have you with us. Thank you for sharing your wonderful stay at Rasa Sayang and we hope to welcome you back on your next visit to Penang. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's Rasa Sayang Resort & Spa

Lincolnshire UK
Reviewed 1 week ago

The rooms were lovely, spacious overlooking the swimming pool and the ocean. Hairdryer was awful stuck in a drawer and not very powerful so take your own if you don't want to be frustrated. We stayed on the 8th floor room 1602 staff were very helpful and paid attention to detail, the pool and the beach area is lovely but...

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4Thank Vicky H
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear Vicky H, Thank you for sharing your stay experience with us. We are sorry to hear about the incident with the small change and the issue has been highlighted to the respective department for further investigation. We hope that we will have the opportunity to welcome you back again on your next visit to Penang. Warmest regards, Suleiman Tunku...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Shangri-La's Rasa Sayang Resort and Spa has a sense of history, place and tradition. A 5 star resort located in Batu Feringgi, Penang Malaysia. The sprawling gardens of the resort are ideal for team building exercises, outdoor meetings and allow you to enjoy your meetings and conventions in a tropical setting. Exchanging lifetime vows under our sheltering rain trees will make your wedding unforgettable. Also, nothing creates more wonderful memories than a perfect day in our beautiful gardens. Rasa Sayang resort and Spa is also connected to George Town via our complimentary daily shuttle. With so much cultural history and vibrant street art, it's no surprise that Penang's capital, George Town, has been designated as a World Heritage Site by UNESCO.George Town. ... more   less 

Additional Information about Shangri-La's Rasa Sayang Resort & Spa

Address: Batu Ferringhi Main Road | Kampung Tanjung Huma, Batu Ferringhi, Penang Island 11100, Malaysia
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: RM713 - RM1,351 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Rasa Sayang Resort & Spa 5*
Number of rooms: 304
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Shangri-La Hotels and Resorts, Hotels.com, Agoda, Travelocity and Jetsetter so you can book your Shangri-La's Rasa Sayang Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri-La`s Rasa Sayang Hotel Batu Ferringhi
Shangri-La`s Rasa Sayang Resort And Spa
Shangri Las Rasa Sayang Hotel
Rasa Sayang Penang
Shangri Las Rasa Sayang Resort
Shangri-La's Rasa Sayang Resort & Spa Penang/Batu Ferringhi
Hotel Style:
#1 Family Hotel in Batu Ferringhi
#1 Romantic Hotel in Batu Ferringhi
#1 Business Hotel in Batu Ferringhi
#1 On the Beach Hotel in Batu Ferringhi
#1 Luxury Hotel in Batu Ferringhi
#1 Spa Hotel in Batu Ferringhi
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Rasa Sayang Resort & Spa staff and other travellers.
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Questions? Get answers from Shangri-La's Rasa Sayang Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Rasa wing rooms are a delight the Premier rooms with a large balcony with bath are wonderful with views over the gardens and she?”
 of 5 bubbles dlee382, 24 Mar 2017 | Read review
“all rooms are accessible, as the lifts are very reliable. We were in Block 1 and this had views of the pool and the sea.”
 of 5 bubbles 676jacquelinet, 20 Mar 2017 | Read review
“Stay in the Rasa Wing”
  • Our room with its massive bad
  • Our private garden
  • Our room
 of 5 bubbles Eyes08, 17 Mar 2017 | Read review
“Rooms on the garden wing have nice views and children are in this wing. If you want adult only pools etc book Rasa wing”
 of 5 bubbles younger_keith986, 17 Mar 2017 | Read review
“If you can afford it, go for a Rasa Wing room.The perks are worth it.”
 of 5 bubbles R1928AXkevinf, 15 Mar 2017 | Read review
5 of 5