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Holiday Inn Resort Penang

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Holiday Inn Resort Penang
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2,040 Reviews from our TripAdvisor Community

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Showing 1,843: English reviews
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Reviewed yesterday NEWvia mobile

I had stayed at this hotel during last Hari Raya, the hotel was so dated to an extent that a refurbishment is desperately needed. The dearth of fans in the restaurant made it a miserably hot place to dine in. The quality of f&b in this hotel has so much room to improve. Having said that, the staffs in this...

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Helpful?
Thank Boon Kiat T
Aberdeen, United Kingdom
Reviewed yesterday NEWvia mobile

Having visited another part of Malaysia 15 years previously we decided to return and visit Penang. The airport is about 1.0 to 1.5 hours away, depending on traffic, and we found out there are two ways to the hotel, one through Georgetown and the other through a beautiful scenic/jungle route so remember to try both! The hotel is situated in...

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Helpful?
Thank charles m
The Villages, Florida
Reviewed 2 days ago NEW

the hotel is beside the sea and is a very good place to spending honey moon. it ha the personals are very polite and greeting. there is a lot of restaurants with various food and bars near the hotel. its near the bus station so you can access the down town easily.

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Helpful?
Thank zahedeh
Singapore, Singapore
Reviewed 3 days ago NEWvia mobile

I am very suspicious of the two 5 star reviews in Feb 2017. This is a Resort Holiday Inn with smallest resort pool I have ever seen. The only thing good about this hotel is the staff which is why I gave a second star. We were upgraded to a balcony King Bed on the 17th floor of the annex...

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Helpful?
Thank Richnutt
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear "Richnutt" Thank you for choosing to stay at the Holiday Inn Resort Penang. I would like to take this opportunity to sincerely apologize for the inconvenience which you experienced during your stay. It is our goal to consistently provide high quality service therefore feedback received from our valued guests like you enable us to increase our service delivery and...

Swindon, United Kingdom
Reviewed 3 days ago NEWvia mobile

Stayed at the Holiday Inn for 16 nights. The hotel location is great and close to night market and restaurants. The beach wing where we stayed is in need of updating as the rooms are tired and need modernising.

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Helpful?
1Thank HLS12872
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “HLS12872” Thank you for recognizing our fantastic location, across our garden you are at the beach, around the corner you have the night market with all the hawker stall’s, vendor’s and if you turn around the other corner of the hotel there is some great small restaurants along the road and on the beach too. Bus stops are just...

Lowestoft, United Kingdom
Reviewed 6 days ago NEW

Really enjoyed our time at Holiday Inn. Became an IHG member and booked direct on their website going for a room with a balcony. This was fantastic, we had an excellent view and it faced the sunset so relaxing at the end of the day with a drink was lovely. The room was cleaned daily and was nice and spacious....

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Helpful?
1Thank Angi S
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “Angi S” Thank you for joining our IHG Rewards Club which benefits you in return with best rates available on the internet with an extra discount with “your rate” benefit. Additional we have hotels all over the globe where you can collect and redeem the points across all our brands. Joining is free and adds great benefits. The sunsets...

Kuala Lumpur, Malaysia
Reviewed 1 week ago

The Staff is very helpful, hospitable and glad to help. Rooms are clean and well managed. Wifi is very good. The best part of the hotel is the location. Very strategic. Though the property is split in two each across the road but they have a skybridge, and is quite convenient. The lobby is nice and the evening arrangements, music...

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Helpful?
1Thank Hemal_HR_Mehta
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “Hemal_HR_Mehta” A pleasure having you and your family at our hotel and thank you for taking the time to write a review for us highlighting our team and great WiFi to stay connected with the ones not joining you on the vacation. We will share your review with our team to take note on the add on's you highlighted...

Camberley, United Kingdom
Reviewed 1 week ago via mobile

Can't fault the staff, however the hotel is in need of a refurb for sure. Biggest let down is poolside; never enough loungers and even fewer cushions. Another strange thing is the pool attendants keep dropping the parasols. I asked about putting them back up but said too windy; barely a breeze and no where to shade from the Sun....

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Helpful?
1Thank aceebee
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “aceebee” Appreciate your time write a review for our hotel and thank you for highlighting our great location in Batu Ferringhi and our team service delivery. Our Resort is getting constantly upgraded and I am happy to say that following the positive changes that we have already made within the Resort, from the fully renovated Terrace Café restaurant, new...

Penang Island, Malaysia
Reviewed 1 week ago

Room was upgraded because I'm a IHG member. Kids received a set of stationery (color pencil & activity book) upon check in. Family room is spacious, a separate bed/ room for parents & kids. Family room is located at the new wing, hv to cross opposite the road for breakfast & pool. Breakfast was great. Kids pool is slightly small....

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Helpful?
1Thank datin_tan
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “datin_tan” I am delighted with your great review and thank you for taking the time to write this kind words and highlighting our family fun at our hotel. As you have stayed in April last year, you should make a visit again and explore our new interactive PlayLab/kidsclub. We have opened stage one and from March to June we...

Safety Beach, Australia
Reviewed 1 week ago

We had a room in the Tower with a Balcony. It was a generous size for 2 adults, great bathroom with the best shower. Super comfortable bed and pillows which gave us a very good nights sleep. Lovely and very caring room attendant Amin, went out of his way to please and kept the room in tip top order. All...

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Helpful?
2Thank 51Gail
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “51Gail” It is so nice to read your feedback and we are all so pleased that we managed to provide you with a memorable time. Thank you for highlighting Armin who looked after your room and we will recognize him accordingly to look after you. We look forward to have you back on your next visit to Penang. Sincere...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Holiday Inn Resort Penang, together with its excellent location in the heart of famous Batu Ferringhi makes it easily accessible to the Night Market, shops and restaurants. The resort is situated right on the beach, split into two buildings- the Beach Wing, located at the beachside, or Ferringhi Tower, located directly across the road to the beach. The Ferringhi Tower commands spectacular views of both the hills and sea front and is linked by an overhead covered walkway. 358 spacious rooms with a great combination of Family Studios and Kidsuites, the resort is perfect for families and couples looking for a retreat. To also make your every moment of your stay an absolute delight, we make every dining experience special in its own way. As the only hotel offering speciality Northern Indian cuisine, it will be feast that will leave you with 'spicy' memories. At the Holiday Inn Resort Penang, you will discover an exotic way to truly enjoy your vacation and cherish every minute of it. Right from the warmth of the people, the quaint sights & sounds of the island's rich cultural heritage and the rejuvenating hospitality of Holiday Inn Resort Penang. ... more   less 

Additional Information about Holiday Inn Resort Penang

Address: 72 Batu Ferringhi, Batu Ferringhi, Penang Island 11100, Malaysia
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: RM240 - RM418 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Resort Penang 4*
Number of rooms: 358
Reservation Options:
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Also Known As:
Holiday Inn Resort Penang Hotel Batu Ferringhi
Holiday Inn Penang
Holiday Inn Georgetown
Georgetown Holiday Inn
Holiday Inn Resort Penang Batu Ferringhi
Hotel Style:
#1 Best Value Hotel in Batu Ferringhi
#4 Luxury Hotel in Batu Ferringhi
#4 On the Beach Hotel in Batu Ferringhi
#4 Business Hotel in Batu Ferringhi
#4 Romantic Hotel in Batu Ferringhi
#6 Family Hotel in Batu Ferringhi
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Resort Penang staff and other travellers.
52 questions
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Singapore

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Questions? Get answers from Holiday Inn Resort Penang staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on the west side are very sunny and have a very good view to the jungle and sea”
 of 5 bubbles zahedeh, 24 Feb 2017 | Read review
“Tower section higher floors have a balcony with ocean views”
 of 5 bubbles 51Gail, 17 Feb 2017 | Read review
“Balcony rooms are lovely”
 of 5 bubbles 474smitap, 16 Feb 2017 | Read review
“by the beach”
 of 5 bubbles 161azilaa, 14 Feb 2017 | Read review
“Resort side to be nearer all facilities”
 of 5 bubbles Boomtowncats, 13 Feb 2017 | Read review
5 of 5