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PARKROYAL Penang Resort, Malaysia

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PARKROYAL Penang Resort, Malaysia
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2,350 Reviews from our TripAdvisor Community

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Showing 2,180: English reviews
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Reviewed yesterday NEWvia mobile

Stayed here for 7 days the hotel is under building work until August do expect some noise but did it affect my holiday no!!!! The staff was happy and nice food in the morning was lots of it and I would say to all British people forget your eggs and bacon live a little and try all the other foods...

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Helpful?
Thank Emma B
Singapore, Singapore
Reviewed 2 days ago NEW

My family and I had a pleasant stay at this hotel for one night. The rooms were very clean, spacious and comfortable. Staffs were very friendly and helpful. I had great time with my family during our stay.

Review collected in partnership with Pan Pacific Hotels Group
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1Thank yclew
Melbourne, Australia
Reviewed 2 days ago NEW

Very disappointing from check in to departure,from being given the wrong room configuration to waiting 4hrs for bath towels. Reception staff and management were not that interested in hearing about problems.We stayed 10 nights and decided it would be easier to be frustrated by the lack of care than spoil our time in Penang

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Thank Piggybackfarm
Kota Kinabalu, Malaysia
Reviewed 3 days ago NEW

We enjoyed the good breakfast with lots of selections, though the fruit juices offered were substandard. Also enjoyed renovated clean rooms. Switching on/off lights was a bit confusing! Noise from renovation works after 6 pm was disturbing. With close to RM 500/room/night we paid this appears somewhat expensive for this hotel class.

Review collected in partnership with Pan Pacific Hotels Group
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Thank berndh869
Hong Kong
Reviewed 3 days ago NEW

Nice 80s style hotel, stay spoilt by renovation which I wasn't told about at booking. Beware !!! Staff nice, but renovation makes the whole place look tatty and lifts awful and lots of noise and litter.

Review collected in partnership with Pan Pacific Hotels Group
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1Thank K3209HEdavidc
Tehran, Iran
Reviewed 4 days ago NEW

The location is very good, it's connected to the beach and it has a wonderful designated smoking area on the beach. The swimming pool is big and clean, a lot of options in the breakfast and well organized by the staff.

Review collected in partnership with Pan Pacific Hotels Group
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1Thank waseem27
Berwick-upon-Tweed, United Kingdom
Reviewed 5 days ago NEW

On arriving at the hotel we were confronted with 4 large builders skips and the majority of the reception blocked off. After a lengthy check in we were shown our room ( Booked a Grand Delux sea view) it had a sea view but no Delux, I rejected the room and was shown a room on the 6th floor. On...

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2Thank Ross W
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Ross W, Sincere regrets that your stay was marred by our present renovation program and apologise most sincerely. I was very please dot know that our team did a good job in providing you a friendly and helpful services. Next time you visit Penang please do contact me personally and will show you the real face our our resort...

Perth, Australia
Reviewed 5 days ago NEW

This was our second stay at the Park Royal Penang. Even though renovations of the resort were happening, the stay was wonderful due tp the dedication of staff and the level of service provided. The outdoor setting of the Park Royal is very relaxing, great pool and tropical gardens leading to the beach. What brought us back for a second...

Review collected in partnership with Pan Pacific Hotels Group
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2Thank V2872DTsalvatorec
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear V2872DTsalvatorec, I am absolutely delighted to read your real nice feedbacks and we are all so pleased to make it right for you. Glad our associates created for you memorable experiences and that our present renovation di not spoil your stay and relax time with us. We all look forward to welcome you back soon to our transformed PARKROYAL...

sheffield yorks
Reviewed 1 week ago

As always a great stay,well taken care of nothing too much trouble for the staff,always smiling and wanting to help.we have stayed here many times and we are never disappointed should you need anything you only have to ask. The garden area and the pool fantastic,also the bar service in the garden area excellent Happy Days.

Review collected in partnership with Pan Pacific Hotels Group
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2Thank boultons9
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear boultons9, HOW NICE TO READ YOUR COMMENTS about our Team, it is so encouraging and motivating to all of us at the resort to work harder in making a great and memorable experiences of all our guests. We all look forward to welcome you back to our transformed PARKROYAL Penang in a near future. In mean time have a...

Reviewed 1 week ago

The hotel room is spacious and facilities is good. Easy located along jalan batu feringghi, was impressed by the breakfast food too. Overall I was quite happy for the hotel as it is my first trip with my girlfriend.

Review collected in partnership with Pan Pacific Hotels Group
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2Thank Cherhui K
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Cherhui K, So pleased you enjoyed your time with us and found our breakfast selection and quality. It is very reassuring and motivating to all of us at PARKROYAL Penang. Have a beautiful time ahead. Most sincerely Francois

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Surrounded by the lush greenery in Batu Ferringhi beach or "Foreigner's Rock," PARKROYAL Penang Resort is an idyllic retreat offering delightful hospitality as warm as tropical sun. The resort is situated right on the beach and within walking distance to Night Market, well-connected to island-wide attractions including the Geogetown, the oldest colonial city in Malaysia, temples, Butterfly Farm, Penang Hill and many more. It is also situated 45 minutes from Penang International Airport. ... more   less 

Additional Information about PARKROYAL Penang Resort, Malaysia

Address: | Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: RM415 - RM1,024 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — PARKROYAL Penang Resort, Malaysia 4*
Number of rooms: 309
Reservation Options:
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Also Known As:
Parkroyal Penang, Malaysia Hotel Batu Ferringhi
Parkroyal Penang Malaysia Batu Ferringhi
PARKROYAL Penang Resort, Malaysia Batu Ferringhi
Hotel Style:
#2 Family Hotel in Batu Ferringhi
#3 Luxury Hotel in Batu Ferringhi
#3 On the Beach Hotel in Batu Ferringhi
#3 Spa Hotel in Batu Ferringhi
#6 Romantic Hotel in Batu Ferringhi
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Questions & Answers

Here's what travellers have asked, with answers from PARKROYAL Penang Resort, Malaysia staff and other travellers.
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Questions? Get answers from PARKROYAL Penang Resort, Malaysia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at another hotel”
 of 5 bubbles 64rossw, 24 Mar 2017 | Read review
“Get yourself a refurbished room as they are very comfortable ”
 of 5 bubbles tina32Devon, 19 Mar 2017 | Read review
“All facilities in the room are ideal”
 of 5 bubbles kayj25, 18 Mar 2017 | Read review
“Get a room with a balcony facing the sea.”
 of 5 bubbles Shahnaz1981, 16 Mar 2017 | Read review
“Middle wing higher floors view of the sea”
 of 5 bubbles Gazza59011, 13 Mar 2017 | Read review
5 of 5