Great location, reminded me of Singapore in the 60s when I was there at school. This was my 3rd visit with the Brit-Brats reunion group, 53 of us, the location and staff at the hotel where excellent they laid on a BBQ for us and we spent a few nights at the bar along the beach, we will be back. 🌞😎
location to far, excellent rapid bus, old facilities, good staff. good landscape. have private beach but thick sand, so dangerous. jetty have lumut. e hailing so expensive this state (penang) so not recommended if you not from penang and didn't transport. so raining at November Rain gun n roses, holly craps great scott.
this hotel is outdated and needs a refurbishment, the rooms are big but oldstylish and worn out, the bathroom has no door, so you don't have privacy, the towels are old and partly torn, the view of the mountains and the sea is great, the garden is large and invites you to lounge, the breakfast buffet is good and offers enough choice, but the yoghurt should be cooled and not left open, the coffee machines should work better, the staff at the breakfast buffet is helpful, as multicultural and multinational guests we didn't feel welcome in this hotel at all, we don't come back
It does have a coziness to it although some may say it looks outdated. Cleanliness was hit and miss; whether some parts were kept clean and some were not, example, behind the room doors, underneath the table, slide the bed a bit and you could see collected dust, and behind the closet door. Love the Kelapa Bar for an evening eat but choices were limited and some were not available. Attraction was the pool, access to beach and seaview. I love that the bathtub/toilet, shower and bathroom are separated. This makes it easier for different family member to use separate rooms at a time. Breakfast was so-so, especially in terms of variety. There are spaces between dishes that'll be enough for more variety. The turn around for refills was alright except paratha station. Perhaps add some Penang breakfast delicacies (kuih, kuey teow, popiah, etc...), soft boiled eggs (the counter said they don't do, even though there was an egg maker), etc...…
this hotel is recommended from MMT to Couple stay and its like fully crowded lake of cleanness, very less food option and complementary breakfast food is not, Overall experience and note recommended couple stay not activity.
We have stayed here several times before Covid and was feeling a little apprehensive as to what to expect this time, but we were very happy that all the staff treated us like family and remembered us with smiles on their face. Thankyou so much.
From arrival the hotel is outdated and grubby looking. Not a really problem but definitely detracted from the overall experience. We were hungry so went and ordered a snack from the restaurant. The noodles that we ordered were inedible. Disgusting. The service was very poor aswell. We asked to put the food on the room and so we did. They then chased us down and said we had to pay and couldn’t put it on the room ? Very confusing. The room itself was filthy. Would never stay here again
The only thing this hotel has going for it is that it is close to Hard Rock Hotel and the beach. Says it was renovated in 2018 but I cannot tell. The carpets are stained. Our room was very dirty and old. The bathroom door (which I think is the original from when the hotel was built) had visible mold.
the hotel was amazing, the sunset was so pretty but the hotel is really old, multiple sources said it was built circa late-60s till early 90s, but no fear as the hotel was renovated up-to-date and the rooms were big and spacious but at night i did hear constant running along my door it started around 10 pm to around 3-4 am but whatever, no ghost at the foot of my bed whatsoever.
Breakfast is the worst i’ve had in asia if you like chinese food for breakfast it’s fine but apart from eggs and toast there’s nothing else for the westerners, they have gone out there way and give us 4 packets of butter a day and i think that was because they had seen we had brought our own as they only have margarine in a bowl, fruit is melon and dry pineapple, asked for a cappuccino and was told we had to pay extra for that. The lobby bar is only open at certain times and when it’s the barman’s days off doesn’t open at all, and there’s no other amenities at the hotel apart from the pool which is kept nice as are the grounds. The rooms are clean but in need of an upgrade the furniture is very tired.