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At Bayview Beach Resort Penang, a tropical garden filled with slender palms is all that separates you from the long stretch of enticing white sand at Batu Ferringhi beach. Painted fishing boats ply the waters of the Straits of Malacca as they have done for centuries, creating a scenic backdrop for your Penang holiday. Adventurous guests can try parasailing and jet-skiing at our Watersports Centre, while the garden massage hut offers a romantic option for honeymooning couples. You can relax in our outdoor Jacuzzis or the serene spa. If you’re feeling active, our well-equipped, air-conditioned gym overlooks the garden, and tennis, volleyball and basketball courts reside among the trees. This is also one of the best family hotels in Penang, with dedicated play areas, professional babysitting services and 2 out of 4 swimming pools specially designed with children in mind.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Mountain View
Languages Spoken
English, Malay
Location
Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100 Malaysia
Bayview Beach Resort
3.8 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Bayview Beach Resort is praised for its amenities, offering spacious rooms, varied pool areas, and a family-friendly vibe with child-centric facilities. The service is generally commendable for its friendliness and helpfulness, although occasional lapses in professionalism are noted.
Value is considered good, with reasonable pricing offsetting some concerns about service and upkeep. Guests appreciate the cleanliness, beautiful beachfront location near local attractions, and the serene atmosphere, despite some suggestions for room modernization and maintenance.
Location
Picturesque
Atmosphere
Lively
Rooms
Spacious
Value
Reasonable
Cleanliness
Mixed
Service
Inconsistent
Amenities
Well-appointed
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The staff were friendly and helpful but the website and the rooms information on the TV need updating (I would have preferred it to be in writing not on the TV). There is no babysitting service, so our planned solo night out for our wedding anniversary (and our honeymoon that didn't happen due to covid) became another family dinner. The towels in the room and the rooms themselves really need an upgrade. There was nowhere to hang wet towels for 4 of us and when I asked for more towels, as they were wet from an earlier shower after the pool, I was told I'd be charged RM20 each towel. The swim up bar isn't open (something that was a big draw card for us) and the whole of Batu Ferringhi was just lacking a bit of life. There is no kids club (without parental supervision) so you can't leave your kids anywhere to have a massage or anything. The pool area was great and well maintained besides the lack of the swim up bar, and the kids areas were fantastic, but again, the towels etc need updating. We booked transfers through the hotel and despite confirming the day before no one arrived to take us to the airport. We were cutting it very fine for our flight despite confirming the day before. Was a bit disappointing for my first trip to Penang.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:Use the service lifts when it's busy!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , General Manager at Bayview Beach Resort
Responded 12 Apr 2024
We have taken note of your specific comments and remedial actions will be taken to address them. Thank you for bringing them to my attention and rest assured we will work harder in offering excellent services and facilities to all our guests. It was a pleasure to have been of service to you and we look forward to welcoming you back again in the not too distant future.
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This was a return visit after our last visit before Covid and we were not disappointed. On arrival we were met by very friendly bell boys who helped us unload our luggage from our taxi, we were then directed to reception were we were met by the very helpful Norly who soon had us booked in and on our way to our room. We had a hill view room booked that looked over the main road which surprisingly wasn’t noisy, and Enca restaurant (highly recommended), the room was looking a bit tired and could do with a revamp but everything was clean, the bed was great very comfortable. The bathroom also needs an upgrade but again was clean and towels were clean and replaced every day, the shower was over the bathtub. Breakfast time was busy but the choice was very good with both western and Asian choices. The grounds have been updated and are well maintained with plenty of space between the cabanas, all the outdoor staff were very attentive. Overall we were very happy with our time spent here and are now planning to return next year
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Date of stay: January 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lawrence Perera, General Manager at Bayview Beach Resort
Responded 3 Mar 2024
We are delighted that you had enjoyed your stay and we look forward to welcoming you back
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Even though we are an older couple I appreciated the way they have the hotel facilities set up for a young family, lots of attractions for the kids around the pools. The rooms are well appointed and the bed was very comfortable, good hot water and great water pressure for showers and baths. All around a nice hotel and we would stay again when in the area.
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip:We were there during Chinese New Years so it was very busy but we still had good service and were...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lawrence Perera, General Manager at Bayview Beach Resort
Responded 18 Feb 2024
We look forward to welcoming you back in the near future
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Nice hotel with spacious grounds, at a reasonable price. Lots of loungers around so you could lie down with a sea view without even leaving the property. There's a bus stop not far from the hotel entrance so you can easily go down to the rest of Batu Ferringhi too
Didn't book the included breakfast, but there's an Indian place right across the road where you can get inexpensive breakfasts like poori, roti canai, and thosai
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Date of stay: December 2024
Value
Cleanliness
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , General Manager at Bayview Beach Resort
Responded 7 Feb 2025
We are delighted that you had an enjoyable stay
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i checked in around 10am, which is good they give me early check-in without telling me there's extra charges for it. when i see the room i hv a bad feeling, i found the trash inside the drawer, the bedsheet torn and stain on it. i call for room change and they cant change my room bcause i already use it for 2 hrs.!!! my stay really horrible, i pay for 3d 2N not to enjoy this kind of unprofessional services. I said i want check out n want refund but the reception said its not impossible and the best part she want to charge me for cleaning service and for early check-in which is i never ask her to check me in before 3pm!!!!! wowwwww... i was speechless i was mad af. im working in 5 star as a manager and this hotel really need to teach their staff of customers service.
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Date of stay: August 2024Trip type: Travelled as a couple
Room Tip:dont stay here!!! its waste of money
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lawrence Perera, General Manager at Bayview Beach Resort
Responded 1 Aug 2024
We sincerely apologize for the poor experience that you had encountered this time and have taken note on all the points & feedback that you have mentioned and rest assured that steps will be taken to rectify all the faults and further improvements to be made to improve ourselves.
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We stayed at this hotel 25-29 Nov in room 302. We thoroughly enjoyed our stay. The room was spacious and with a good sized balcony. The room was always cleaned well and stocked with tea/coffee and bathroom supplies. Cleaning can be booked using the app which was very convenient. The pool area is spacious and kept clean with plenty of sun beds and towels. The beach at the back of the hotel is lovely and quiet. Frendys beach bar next door is great for food/drinks and the singer they have is very good. If you head along the beach to the right of the hotel there are plenty of restaurants and bars and fire shows in the evening. Travel to the hotel from the airport via grab cost 44-63MYR depending on time of day. Travel to Penang hill was 33-48. Travel to Georgetown was 22, bus back was 2.7MYR to bus stop at hard rock next door to Bayview. If you book this hotel with Agoda check your booking invoice as tourist tax will be included. The hotel charged me when booking in but refunded as soon as I showed the agoda invoice. Staff at the hotel were very friendly and helpful. We would definitely stay here again and would recommend this hotel.
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Date of stay: November 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lawrence Perera, General Manager at Bayview Beach Resort
Responded 1 Dec 2024
We thank you for taking the time to give us your feedback and we look forward to welcome you back with the service excellence you have been accustomed to and we look forward to welcoming you back on your next trip to Penang..
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Stayed at the resort for 4 days and 3 nights from 29 January until 1 February 2024. The last time we were here were from 14 to 17 August 2023 (also 4 days and 3 nights).
At the reception counter, I was greeted by warm, friendly and smiling Norly who recognized me immediately. As expected, checking-in at the reception counter was swift and smooth.
The Family Room Hillview was spacious, clean and the air-conditioning was just right. The room came with a mini fridge, a safe, ironing board with iron and also a kettle with complimentary coffee, tea, sugar and creamer sachets. The bed and pillows were very comfortable. The balcony overlooked the Batu Ferringhi Road. Across the road are Pak Mid Café, Restoren Abah and Enca Restaurant. The Hard Rock Café is just to the left of the hotel. All within 5 minutes' walk.
The bathroom has a bathtub and was clean. The bath towels were very clean and soft. The pools were clean and the garden well groom and looked after.
We had our breakfast every morning at the La Veranda Coffeehouse which offered a wide range breakfast buffet spread. I will review La Veranda Coffeehouse in another post.
My humble opinion - It was a great family staycation.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lawrence Perera, General Manager at Bayview Beach Resort
Responded 4 Feb 2024
Thank you for being our loyal guests enjoying each and every stay with us We are delighted that you had enjoyed your recent stay and we look forward to welcoming you back in the near future
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I first visited this hotel back in 2005 and it still holds up as a no-frills decent hotel. It has immaculate gardens with palm trees and other plants. There is a swimming pool with a kids pool and a waterfall. There are plenty of loungers around. The beach is just past the gate although not many people take to sea because of jellyfish. The room is large and well kept with a comfortable bed. There is a shower over bathtub with was disappointing as the bathtub did not work well with holding water of draining it. Towels, sheets and bathroom toiletries were changed daily. Breakfast was decent with plenty of space and wide choice of food. The staff were friendly and helpful.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , General Manager at Bayview Beach Resort
Responded 12 Feb 2024
Thank you for being our loyal guest returning to stay with us again. We look forward to welcoming you back on your next trip Penang
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is in a good location adjacent to the beach. Butbthe beach is open access so there are no hotel loungers or umbrellas actually on the beach. These are around the pool and in the gardens. There is a gate that leads onto the beach controlled by security guards.
The breakfasts are good covering Western and Asian cuisine.
The atrium is impressive.
Arrival by taxi is smooth and there is a covered portal which is useful in case of rain. A Grab taxi ride from the airport cost RM 37. But that will vary according to demsnd. There is a bus stop almost outside the property.
Along the beach to the left there is a great restaurant with room outside and inside in case of rain. Outside the restaurant there are several restaurants serving a mixture of cuisines.
The side rooms with a partial see view on the 9th floor are great with a nice view. But they overlook the children's pool area. And happy kids are noisy early morning. So this is a family hotel and there could be crying and screaming children at breakfast. There is a large safe deposit box and an iron and ironing board. There is also an empty fridge.
The big and only disappointment is the poor condition of the bathrooms. They look 20 years old. And so do the towels. The doors need staining. But the walkways look like they have been freshly painted.
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Date of stay: October 2023Trip type: Travelled as a couple
Room Tip:The nearest reasonable priced supermarket for drinks is in front of the Park Royal hotel behind...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , General Manager at Bayview Beach Resort
Responded 30 Oct 2023
We are glad that overall you had a good experience with us though the style may be old but we offer substance in many ways. We strive to offer excellent value and service without compromising on guest comfort and service standards though the style may be old but we are new in many ways.
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These reviews are machine translated from their original language. Show machine translations?
The pictures do not live up to expectations at all. It was very moist. Water was running down the walls, the floors were wet, there was mold and bad smell. We should have been there for 6 days, but there were only 2, as it was harmful to health and uncomfortable to be there. We complained and after they had offered many other rooms that were in the same condition, it was decided that we paid for the 2 days that we had been there and we will be refunded the money for the last 4 days. The money has been refunded. The place can in no way be recommended.
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Automatically translated
Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
Room Tip:Billederne snyder. Så fugtigt. Vand løb ned af vægge og våde gulve. Dårlig lugt og skimmelsvamp.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Batu Ferringhi area.
PRICE RANGE
RM 177 - RM 239 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bayview beach hotel batu ferringhi, the bayview beach hotel
LOCATION
MalaysiaPenangPenang IslandBatu Ferringhi
NUMBER OF ROOMS
360
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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