LONE PINE HOTEL (R̶M̶ ̶6̶0̶5̶) RM 424: UPDATED 2019 Reviews, Price Comparison and 2,318 Photos (Penang)

4.0

Location

Cleanliness

Service

Value

Tucked away in an idyllic spot along Penang's coastline, Lone Pine is Batu Ferringhi's only luxury boutique hotel. Renewed and rejuvenated after a lovingly undertaken restoration, Penang's favourite beachside boutique resort infused with its colonial spirit and idyllic charm that has made it one of Penang's legendary and romantic hotels with the largest rooms of 45sqm2 all facing the beach and the sea. Most rooms are set with a plunge tub on the balcony and its day bed, a great place to unwind in front of the Andaman sea!

Full view

Property amenities

Pool

Room Service

Restaurant

Free High Speed Internet (WiFi)

Fitness Centre with Gym / Workout Room

Free Parking

Bar/Lounge

Breakfast included

Spa

Airport Transportation

Banquet Room

Breakfast Available

Business Centre with Internet Access

Concierge

Conference Facilities

Dry Cleaning

Laundry Service

Meeting Rooms

Multilingual Staff

Outdoor pool

Public Wifi

Shuttle Bus Service

Wheelchair Access

Room features

Air Conditioning

Family Rooms

Minibar

Non-Smoking Rooms

Smoking rooms available

Suites

Good to know

HOTEL STYLE

Safe

Classic

HOTEL CLASS

Full view

Getting there

Penang Intl Airport21 km

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Nearby restaurants

See all nearby restaurants

Nearby attractions

Bora Bora by Sunset

4 minBars & Clubs

Raz Kashmir Crafts

4 minSpeciality & Gift Shops

Batu Ferringhi Beach

7 minBeaches

Batu Ferringhi Night Market

2 minFlea & Street Markets

See all nearby attractions

1,678Reviews

2,318Photos

41Q+A

100Room tips

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Popular mentions

Friendly Welcoming and Stylish - Wonderful!

The rooms in this elegant hotel have recently been stylishly renovated. The new owners, manager and staff have turned the hotel and beautiful surrounds, into a friendly, happy, beautiful place allowing for a delightful experience. Our stay there was wonderful in every way!

Date of stay: January 2019

Response from FrancoisGSigrist, General Manager at Lone Pine Hotel

Responded 2 days ago

Dear Andyshak18, It is honestly so nice to receive such great score and beautiful comments. It is really a fantastic boost of morale to all of us at Lone Pine Hotel after reading some other feedbacks; it honestly provide us with an outstanding energy to keep working harder in pleasing all our guests with aim to exceed their expectations, THANK YOU SO MUCH a big reward to all of us at Lone Pine Hotel to know we are on the right track, always very nice to know when we do it right! THANK YOU! Have an awesome New Year ahead. Most sincerely Francois

Fantastic!

Our first visit to Batu Ferringhi and we enjoyed a 4 night stay at the Lone Pine. Staff were exceptional, room was superb and extremely well maintained and clean, the grounds are lovely and very well kept. Will certainly come here again 😊

Date of stay: January 2019

Response from FrancoisGSigrist, General Manager at Lone Pine Hotel

Responded 2 days ago

Dear marisammut, Your great score and comments about our Team and our hotel made us so full of pride and happiness; you can't imagine how important it is for us to receive such positive feedbacks, it is honestly the best motivation and moral boosting as at time we really doubt about ourselves reading some other comments here, I be honest, we are not perfect (I wish we were all ;-)) ) but we do try hard and if given a chance, we will do our best to make it right. THANK YOU really so much, Marisammut, again and we do look forward to welcome you back in for another memorable experiences. In meantime have an outstanding and awesome New Year ahead. Most sincerely, Francois

Generally Good

We had a cursory look at some of the other hotels in Batu Ferringhi whilst we were there and concluded that we had made the right choice. It's by no means a top end hotel despite the prices being relatively high but the others were either too fancy for our tastes (Rasa Sayang)…

Date of stay: January 2019

Response from FrancoisGSigrist, General Manager at Lone Pine Hotel

Responded 2 weeks ago

So pleased, Bathbiggles, to receive your message and good score, knowing that we did it right for you and created some memorable time with us at Lone Pine Hotel made a real big difference to all of us at the hotel. I have taken note on your constructive comments for service improvement for immediate correction. We expect to start again to renovate the original room bungalows to enable to raise the guests comfort to a higher level as well as new equipment are expected to arrive soon for our pool. Yes we are not perfect but we will try if given a chance to rectify where we may have fail and happy to assist to our best. Thank you so much for sharing your positive experiences and we look forward to welcome you back to provide more memorable time. Have an awesome New Year ahead. Most sincerely Francois

Lone Pine Loses its shine!

We retuned to this hotel as our previous experience 7 years ago was terrfific. We have just returned from another 10 night stay. The hotel location is the best at Batu Feringhi, right on the beach and is a compact boutique styled hotel. With so much to offer the hotel now under…

Date of stay: December 2018

Response from FrancoisGSigrist, General Manager at Lone Pine Hotel

Responded 1 week ago

Dear Gary712, Thank you very much for sharing with us and first of all apologise for the poor experiences you may have had and you can be rest assured that we are working on all the issues highlighted to bring back the glory of this property, not an easy task but achievable. The New Owners and Management are very eager to do what is necessary and we have already started the renovation of one large number of rooms, the next phase will take place in the older and original buildings to ensure a greater comfort in created for all our guests. I have well received your email over the weekend to which I replied as soon as back in office and apologise for any delay that may have seemed to occur. I also do my best to reply to all guests feedbacks, timely, in social media but not an easy task but achievable! I invite you to visit us again and prove to you those incidents were accidents and not our norm. Once again I sincerely appreciate your positive criticism which enables us to constantly improve in servicing our guests better day after day. I will surely do our best to make it up to you and regain your confidence. Most sincerely, Francois

It has been a tremendous moment celebrating the 2019 new year with my family at Lone Pine. The year end stay was our third trip to Lone Pine in which we have shared the 2018 new year together including the 2017 Labour Day. It was a wonderful moment encountered at Lone Pine. As…

Date of stay: January 2019

Response from FrancoisGSigrist, General Manager at Lone Pine Hotel

Responded 2 weeks ago

Dear RuzaidiNorfatinee, You can't believe how good and nice it is to receive such great score and wonderful motivating comments as there were times when we read other feedbacks, we feel pretty down but your comments have really provided us with great motivation to know that we are doing it right. I know we are not perfect however we are trying very hard to make it right for all our guests which is our ultimate aim. We will endeavor to always do our best possible to correct where necessary if given an opportunity while our guests are still staying with us but regrettably, too often we find out only after our guests check out which make it really difficult to correct. Once again Ruzaidi, it is honestly wonderful to have receive your very positive feedbacks and great score, it is a mega boost of moral to all of us at Lone Pine Hotel and you can be rest assured that we will keep working harder to achieving all our guests expectations with the aim only to exceed them. We wish you an outstanding and awesome time ahead and look forward to welcome you back for further memorable time. Most sincerely, Francois

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All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event RoomsFamily and Play Areas

Professional photo exclusively commissioned by TripAdvisorLone Pine Hotel

The Super Deluxe at the Lone Pine Hotel

Professional photo exclusively commissioned by TripAdvisorLone Pine Hotel

The Premier Room at the Lone Pine Hotel

Professional photo exclusively commissioned by TripAdvisorLone Pine Hotel

The Grand Premier Suite at the Lone Pine Hotel

Professional photo exclusively commissioned by TripAdvisorLone Pine Hotel

The Grand Premier Suite at the Lone Pine Hotel

Professional photo exclusively commissioned by TripAdvisorLone Pine Hotel

The Grand Premier Suite at the Lone Pine Hotel

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Hi, may I ask about the breakfast buffet. It is halal?

we are not halal but pork free. Have a great day Francois

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My family and I are staying here in February 2019. Will the renovations be fully complete by then? Also, is the food in the hotel Halal?

most of the hotel in Malaysia served halal food. no need to worry about that.

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We're attending a wedding at the end of this November and are thinking of staying. I would like to know if the hotel will be under renovation in November. Thank you.

Good morning, one wing of the hotel will be under renovation but it should not affect our guests stay as we have taken necessary measure to isolate the section and in November we should arrive to the late stage of renovation with no noise but more painting and touch up. Hope It help . Have a lovely weekend ahead. Sincerely Francois

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Understood from Manager's answer, Lone pine is undergoing a renovation. When will this renovation stop? This is because me and my family are coming in August. My daughter is very sensitive, especially to dusty environment and smell of chemical that might lead to asthma. Thanks.

Very sorry only noticed your query today and am pleased to inform you that in august there is no plan for the renovation to take place. not to worry! let is know if you need further assistance, please to help. SIncerely Francois

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Hi, lmpappy. Hi Lingky2014 I find it amazing that you would complain about the sound of ocean waves washing in on shore every person I know thinks that the sound of waves is sooooooo relaxing

Huh? Complain about the sound of ocean waves? Certainly soothing.

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