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DoubleTree Resort By Hilton Hotel Penang

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56 Jalan Low Yat, Batu Ferringhi, Penang Island 11100 Malaysia
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19 and is temporarily closed until 31/10/2021.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (1199)
Room & Suite (327)
Dining (110)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 17/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from DoubleTree Resort By Hilton Hotel Penang
Updated 17/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 16 hotels in Batu Ferringhi
Location
Cleanliness
Service
Value
A Haute Grandeur 2019 Winner of Best Family Resort & Best Wedding Hotel in Malaysia, DoubleTree Resort by Hilton Hotel Penang is set in the dynamic northern beach area of Penang, just 45 minutes from Penang International Airport. Take advantage of our complimentary shuttle to the UNESCO World Heritage Site of Georgetown and the shopping, entertainment and nightlife of Gurney Drive or Batu Ferringhi. Perfect for families and kid-friendly activities, our Penang resort is home to Malaysia’s first teddy bear-themed museum, TeddyVille and is located only 15 mins away from the ESCAPE Theme Park. Plunge into the sparkling swimming pool, book a massage, or admire sea views as you energize in the fitness center while your kids enjoy themselves in our Kids' Club. It’s also just a quick stroll across an overhead bridge to the quiet and sandy “Miami Beach”. Our 316 rooms and suites all have WiFi and many feature a private furnished balcony and partial or full sea views. Choose a spacious suite for a separate living area, balcony, walk-in shower and bathtub. The Bayan Lepas business district and the SPICE Convention Center are a convenient 45 minute drive away.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Paid private parking on-site
Wifi
Paid internet
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Kids club
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Great View
Languages Spoken
English, Chinese, Malay
835Reviews43Q+A90Room tips
Traveller rating
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Popular mentions
BL_Leo wrote a review Sep 2021
Petaling Jaya, Malaysia3917 contributions218 helpful votes
We came here for our year end holiday and decided to book this hotel because it was recommended by my friend. The hotel although in Batu Feringgi area, one still has to drive few km to reach the popular tourist spot. And the location is not exactly by the beach either - one has to walk across the overhead bridge to access the beach on the other side of the road. The hotel was packed with holiday goers, the reason being year end school holiday. The swimming pool was designed to mimic beach concept with sandy area next to it. Our room was generally clean and free from funny smell, but our couch was peeling off. Plus we spotted fungi sprouting outside our hotel room specifically near the utility room. It made me wonder if they maintain the hotel properly. Overall we had a great 4D3N stay here. However, the quality of the hotel must be improved further. I still give 4-star due to the good customer service.
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Date of stay: December 2020Trip type: Travelled with family
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Response from Karim Schadlou, General Manager at DoubleTree Resort By Hilton Hotel Penang
Responded 2 weeks ago
Dear BL, Thank you for leaving us your valued feedback. I'm pleased to know you had a great 4D3N stay during the year-end holidays and that you are satisfied with our services. Your constructive comments are important to us, as we always aim to improve the hotel's facilities, services, and guests' overall experiences. Rest assured we have duly noted on the shortfalls and will ensure the following have been refined before our hotel reopens. I look forward to welcoming you back for a much-improved stay in the future!
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kevhk wrote a review May 2021
CA40 contributions57 helpful votes
We had such a lovely time at the Double Tree Resort. The buffet dinner was so yummy and had so much to choose from. Thank you Usa Plen for helping us have a wonderful birthday dinner. Everyone was so nice and friendly and the hospitality team brought a slice of birthday cake to our room which said Happy Birthday and was so delicious. Thank you to the Double Tree staff for a wonderful stay.
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Date of stay: April 2021
Rooms
Cleanliness
Service
Room Tip: We suggest going to the Teddyville Musuem inside the hotel. It was a lot of fun and discounted...
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Response from Karim Schadlou, General Manager at DoubleTree Resort By Hilton Hotel Penang
Responded 2 weeks ago
Dear Kevhk, Thank you for leaving us a splendid 5-star review. I am delighted to know that you enjoyed your birthday staycation where our buffet dinner and hospitality were up to your expectations. Thank you for showing your gratitude towards Usa Plen & I hope that you had a memorable birthday celebration. I look forward to welcoming you back as our valued guest at DoubleTree Resort by Hilton Hotel Penang in the upcoming future.
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Escape38532198300 wrote a review May 2021
2 contributions
Excellent service by the front office personnel. Clean and well taken care room with good amenities.Despite the late check in and check out, the staff did their best to accommodate. Always ready to help and staying here is always recommended.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
1 Helpful vote
Helpful
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Response from Karim Schadlou, General Manager at DoubleTree Resort By Hilton Hotel Penang
Responded 2 weeks ago
Dear Mr. Vigneshan, Thank you for leaving us a splendid 5-star review. I am delighted to know that you enjoyed your stay and are pleased with our room & facilities. I am also glad to know that our team members were able to accommodate your needs during your stay. I look forward to welcoming you back as our valued guest at DoubleTree Resort by Hilton Hotel Penang in the upcoming future. Sincerely, Karim Schadlou General Manager
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tymanam wrote a review May 2021
1 contribution
The best service from Doubletree staff. They are friendly and very helpful. Whenever their staff saw us walking around they will greet with a very warm smile. I love it. It’s really made my day. Welcome cookies and breakfast are yummy. Chat agent also very responsive. Thanks Doubletree team for a very fantastic service ♥️ Keep it up and one day I will definitely choose you again 🥰
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Review collected in partnership with DoubleTree by Hilton
Date of stay: May 2021
Value
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Karim Schadlou, General Manager at DoubleTree Resort By Hilton Hotel Penang
Responded 2 weeks ago
Dear Tymanam, Thank you for leaving us a splendid 5-star review. I am delighted to know that you enjoyed your overall stay, where everything was up to your expectations including our DoubleTree Chocolate Chip cookies and breakfast. I look forward to welcoming you back as our valued guest at DoubleTree Resort by Hilton Hotel Penang in the upcoming future. Sincerely, Karim Schadlou General Manager
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Dr Ty wrote a review May 2021
3 contributions
Had wonderful time at the hotel and one of the main reasons is The Spacation. The girls were very good! I took the 50% off if you purchase 5 treatments minimum. It is so worth it. Highly recommended! Thank you The Spacation!
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Date of stay: April 2021Trip type: Travelled solo
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Response from Karim Schadlou, General Manager at DoubleTree Resort By Hilton Hotel Penang
Responded 2 weeks ago
Dear Drtyacademy, Thank you for leaving us a splendid 5-star review. I am delighted to know that our services at The Spacation were up to your expectations. I look forward to welcoming you back as our valued guest at DoubleTree Resort by Hilton Hotel Penang in the upcoming future. Sincerely, Karim Schadlou General Manager
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PRICE RANGE
US$38 - US$85 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaPenangPenang IslandBatu Ferringhi
NUMBER OF ROOMS
316
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Frequently Asked Questions about DoubleTree Resort By Hilton Hotel Penang
Which popular attractions are close to DoubleTree Resort By Hilton Hotel Penang?
Nearby attractions include Escape Theme Park (6.7 km), The Habitat Penang Hill (5.8 km), and Entopia (6.7 km).
What are some of the property amenities at DoubleTree Resort By Hilton Hotel Penang?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at DoubleTree Resort By Hilton Hotel Penang?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at DoubleTree Resort By Hilton Hotel Penang?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree Resort By Hilton Hotel Penang?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to DoubleTree Resort By Hilton Hotel Penang?
Conveniently located restaurants include Healy Mac's Irish Bar & Restaurant, Knife and Fork Restaurant, and Orinea by Farquhar Mansion.
Are there opportunities to exercise at DoubleTree Resort By Hilton Hotel Penang?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does DoubleTree Resort By Hilton Hotel Penang have an airport shuttle?
Yes, DoubleTree Resort By Hilton Hotel Penang offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at DoubleTree Resort By Hilton Hotel Penang?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree Resort By Hilton Hotel Penang offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at DoubleTree Resort By Hilton Hotel Penang?
The staff speaks multiple languages, including English, Chinese, and Malay.