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Occidental Grand Papagayo by Barcelo

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2,815 Reviews from our TripAdvisor Community

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Showing 2,369: English reviews
New Haven, Connecticut
Reviewed yesterday NEW

My husband and I went there to celebrate our 5 year wedding anniversary. The whole experience was awesome, the view of our room was out of this world (room 1416), food was good, simple, but good. We ate at the Oriental Restaurant on our anniversary day and from the service to the food was excellent, we have a suggestion about...

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Helpful?
Thank ccorrea4270
Bristol, United Kingdom
Reviewed 3 days ago NEW

Far away from everything, pro and cons of it. Rooms are ok, nothing special, at least the bed itself is good. Food is very variable, good one day bad the day afterwards. Understaffed in the restaurants. WiFi works well, better than usual considering where you are. If you are part of the First Club Occidental be ready to be very...

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Helpful?
Thank disimpli
Jean Marie P, Director General at Occidental Grand Papagayo by Barcelo, responded to this review

Dear disimpli; We appreciate you reaching out on Tripadvisor to notify us of your concerns related to your recent stay at our Occidental Papagayo hotel and apologize if you experienced any inconsistency in our service, we have read your review with our utmost attention and will take note of your constructive remarks. Regards; Mr. Jean Marie P General Manager

Manchester, United Kingdom
Reviewed 3 days ago NEW

Stayed for 1 week as a family group of 2 couples and overall had a great time. Hotel is well kept, surrounding scenery is breath taking and the staff really made our trip. Biggest downside is that the "locals" from San Jose and other areas come for the weekend which completely changes the feel of the resort. Expect larger groups...

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Helpful?
Thank carolinebug
Jean Marie P, Director General at Occidental Grand Papagayo by Barcelo, responded to this review

Dear carolinebug; We first would like to thank you for choosing our Occidental Papagayo for your holidays in Costa Rica and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have improvement, thank you for share your constructive critics. Kind Regards; Mr. Jean Marie...

Derry, United Kingdom
Reviewed 3 days ago NEW

staff, food, facilities and location are all perfect to me. Andres in the bar, Emma in reception and Pablo in guest services were fantastic but this is the only names I can remember. Only down side is I had to leave.

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Helpful?
Thank char o
Jean Marie P, Director General at Occidental Grand Papagayo by Barcelo, responded to this review

Dear Char o; Thank you for reviewing your recent stay in our Occidental Papagayo. It is wonderful to read we were able to make your stay special from the moment you arrived until the moment you departed. Regards Mr. Jean Marie P General Manager

Houston, Texas
Reviewed 3 days ago NEW

Loved the location, food was great and hotel was very nice. We did have a beach injury and the staff was unable to provide help. Don't get hurt and you will be fine. Visited from December 2, 2016 to December 5th

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Thank Michael G
Jean Marie P, Director General at Occidental Grand Papagayo by Barcelo, responded to this review

Dear Michael G; We are sincerely grateful for the time you spent to share your comments on your recent stay in our Occidental Papagayo hotel, your review will certainly help us in order to keep on improving the quality of our services for our valued guests. Kind Regards; Mr. Jean Marie P General Manager

Reviewed 1 week ago NEWvia mobile

Not bad hotel just a few issues. When you check in at 9am and pay for an early check in then listen to the details only to be told after your room won't be ready till 3pm. Why pay extra? Not even an area to change or wash your face. Thought this sucked considering lots of guests leave the hotel...

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2Thank Mike P
Jean Marie P, Director General at Occidental Grand Papagayo by Barcelo, responded to this review

Dear Mike P; Thank you very much for the time you spent to share your personal impressions of your stay at our Occidental Papagayo Hotel. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Kind Regards; Mr. Jean Marie P General Manager

San Jose, Costa Rica
Reviewed 1 week ago NEWvia mobile

My boyfriend and I, who are from San José, Costa Rica, decided to go one weekend because we got a pretty good deal. It was all you can eat and drink but since we were only there for two nights we were not allowed to go to any of the restaurants, only the buffet, which was not disclosed to us...

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3Thank mirandaevalyne
Jean Marie P, Director General at Occidental Grand Papagayo by Barcelo, responded to this review

Dear mirandaevalyne; We are really sorry to read that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns...

New Egypt, New Jersey
Reviewed 1 week ago

My wife and I stayed here for a week in mid November, and overall the experience was great. We were in building 19 and our room had an amazing view of Papagayo bay with stunning sunsets. The room overall was nice, the bed was big and comfortable, there was kind of a funny smell, but it wasn't very noticeable after...

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5Thank 978aks
Jean Marie P, Director General at Occidental Grand Papagayo by Barcelo, responded to this review

Dear 978aks; We are sincerely grateful for the time you spent to share your comments on your recent stay in our Hotel Occidental Papagayo, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Kind Regards; Mr. Jean Marie P General Manager

michigan
Reviewed 1 week ago via mobile

This is a review in progress which I will update as I go along. I am part of a large group staying here. We started off with the ride from the airport which was fine. All of our luggage was immediately handled. On the bus ride we were given info about the resort from Mario. Information on tours from Owen...

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4Thank Nicole E
Jean Marie P, Director General at Occidental Grand Papagayo by Barcelo, responded to this review

Dear Nicole E; We strongly believe that there is always mark up for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. Kind Regards; Mr. Jean Marie P General Manager

Pearland, Texas
Reviewed 1 week ago via mobile

I am very happy to say our weekend get away here was wonderful. Let's get the negatives out first - toilet was broken, ac didn't work and tv remote was unreliable, now positives - all those minor issues were fixed with in an hour, end of issues!! The location is beautiful, grounds well kept and clean, the beach is nice...

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4Thank Scott A
Jean Marie P, Director General at Occidental Grand Papagayo by Barcelo, responded to this review

Dear Scott A; We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Occidental Papagayo hotel with us and Tripadvisor readers. Kind Regards; Jean Marie P General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Located in Guanacaste on the Pacific coast of Costa Rica,The Adults Only Occidental Grand Papagayo is only at 25 minutes from the Liberia International Airport. This Resort surrounded by nature, boast lush tropical lanscape with scenic views of Bahía Culebra in Papagayo Golf.Ideal for couples, honeymooners and adult guest seeking a relaxing getaway. The Occidental Grand Papagayo offers a highly persolized five star all- inclusive experience delivered by an attentive and dedicated staff. ... more   less 

Additional Information about Occidental Grand Papagayo by Barcelo

Address: Playa Buena, 485000, Costa Rica (Formerly Occidental Grand Papagayo by Barceló)
Region: Costa Rica > Province of Guanacaste > Gulf of Papagayo
Price Range: RM953 - RM1,915 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Occidental Grand Papagayo by Barcelo 4*
Number of rooms: 163
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Hotels.com, Priceline, Odigeo, Barcelo, Expedia and Orbitz so you can book your Occidental Grand Papagayo by Barcelo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Occidental Grand Papagayo Hotel Gulf Of Papagayo
Occidental Grand Papagayo Gulf Of
Occidental Grand Papagayo Costa Rica
Grande Papagayo Costa Rica
Grand Papagayo Liberia
Occidental Grand Papagayo By Barcelo Costa Rica/Gulf Of Papagayo
Hotel Style:
#4 Top resorts Hotel in Gulf of Papagayo
#5 Spa Hotel in Gulf of Papagayo
#6 Luxury Hotel in Gulf of Papagayo
#7 On the Beach Hotel in Gulf of Papagayo
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Grand Papagayo by Barcelo staff and other travellers.
283 questions
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Questions? Get answers from Occidental Grand Papagayo by Barcelo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Building 14 has great view”
 of 5 bubbles ccorrea4270, 9 Dec 2016 | Read review
“sea views are far from reception but regular shuttles providing transport. Quiet and if you do not mind the distance excellent”
 of 5 bubbles charo997, 7 Dec 2016 | Read review
“Ocean view was amazing in building 19”
 of 5 bubbles 978aks, 30 Nov 2016 | Read review
“Ocean view is nice, however a bit far from main lobby. Rides available by calling front desk.”
 of 5 bubbles 675Lisa, 23 Nov 2016 | Read review
“Make sure you get a room closest to all of the amenities. There are 100 stairs you have to climb daily”
 of 5 bubbles l0littah, 12 Nov 2016 | Read review
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