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Mitsis Grand Hotel

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1,879 Reviews from our TripAdvisor Community

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Showing 1,206: English reviews
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Gothenburg, Sweden
Reviewed today NEW

Very good service and very kind staff. I had a flower delivered to my father when he turned 60, and the staff send him cake, wine and fruit as a service. I am very happy with this hotel and look forward to meet again.

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Thank backpackker
London, United Kingdom
Reviewed yesterday NEW

overall my trip to rhodes was a very exciting and wonderful experience, but what made it perfect was the inviting and friendly accommodation at mitsis grand hotel. the food was lovely, the rooms where of a high standard and all the other facilities where above standard. however what really made my stay a good one, has to be the excellent...

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Thank diti0400
A TripAdvisor Member
1 review
Reviewed yesterday NEWvia mobile

This has been our first stay here at the Mitsis Grand, and it has been truly memorable. We stayed in the VIP suite. The room itself is very spacious, taking up the size of two and a half double rooms, and it is beautiful. Though the standard of the hotel is very good, the best part has been the service...

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Thank A TripAdvisor Member
Reviewed 2 days ago NEW

3 times in mitsis grand hotel The best staff dona rania margarita poppy at the restaurant Thank you for the lovely vacations once more I felt the hospitality and the warmth I will come back!!!!!!!!!!!

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Thank Евгений С
GM_Mitsis_Grand, Υπεύθυνος Δημοσίων Σχέσεων at Mitsis Grand Hotel, responded to this review

Dear Евгений С, We're so happy you enjoyed your stay with us and found our staff helpfull and professional! Thank you for trusing and loving Mitsis Grand Hotel and for coming for the 3rd time now to spend your hollidays with us! We look forward to the opportunity to welcome you back very soon. All the best, Dona Giourga Public...

Madrid, Spain
Reviewed 3 days ago NEW

I was there 1 month ago and I just can say it was an AMAZING experience. The Hotel Staff its so friendly and kindly, without forgetting their professionalism. The facilities were good, more than many other 5 stars I went. If I have to highlight something, it would be the food. Variety and quality. But overall I have to mention...

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Helpful?
1Thank marro111
GM_Mitsis_Grand, Υπεύθυνος Δημοσίων Σχέσεων at Mitsis Grand Hotel, responded to this review

Hello marro111, I’m very happy to hear you felt the experience as a whole was the best ever!It means a lot to our team to hear of your appreciation and recognition of the great service you received throughout your stay. We do hope to deliver many more memorable experiences when you return. Best wishes, Dona Giourga Public Relations of Mitsis...

Hampshire
Reviewed 4 days ago NEW

We booked this hotel for some early sun. The hotel's public areas are very clean and smart, however the rooms are a let down. Although our room was spacious and had a good view across the front pool and beach, it was tired and needed updating. Our bathroom was very poor, with repairs to the inside of the bath, no...

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Helpful?
1Thank steffical
GM_Mitsis_Grand, Υπεύθυνος Σχέσεων με Πελάτες at Mitsis Grand Hotel, responded to this review

Dear steffical, Thank you for your review of your stay. I am very sorry to hear that you did not feel a warm Mitsis Grand welcome on this occasion, we pride ourselves in our great guest service and from positive feedback that we receive though at times its always good to question yourself and thank you for your comments. We...

Reviewed 4 days ago NEWvia mobile

This is our second visit to the hotel and we are already planning our next trip in October. Marc and I visited for 5 days in April last year and had such a great time we promised to bring our two boys this year. The service is second to none, the staff are wonderful and nothing is to much trouble....

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Helpful?
1Thank Donna N
GM_Mitsis_Grand, Υπεύθυνος Δημοσίων Σχέσεων at Mitsis Grand Hotel, responded to this review

Hello Donna N, It was our pleasure to have you stay with us! Poppy,Dona and the rest of our team are so pleased to hear of your appreciation and are delighted they were able to go the extra mile to make you feel so at home throughout your stay. Indeed, our team is continuously working hard to ensure our guests...

Lanark, United Kingdom
Reviewed 4 days ago NEW

This hotel really has everything the food was really good with lots to chose from , the room was cleaned every day by very helpful staff. Swimming pool is lovely and the food at the pool is excellent. Night time entertainment is always difficult as you cant please everyone but on the whole thought it very good. Would go back...

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Helpful?
Thank 13kenzielina
GM_Mitsis_Grand, Υπεύθυνος Δημοσίων Σχέσεων at Mitsis Grand Hotel, responded to this review

Dear 13kenzielina, Thanks for staying at Mitsis Grand Hotel , and happy to read we scored the maximum 5/5. We will share your comments with all associates as they always appreciate this when receiving positive reviews. Should you need anything please do not hesitate to contact me on questrelations@mitsis-grandhotel.com Kind Regards Dona Giourga Public Relations of Mitsis Grand Hotel

Israel, Dead Sea Region, Ein Yahav, Israel
Reviewed 4 days ago NEW

Hi everybody!My name is Yisrshar and i came for holidays to the lovely island of Rhodes. I decided to stay into Mitsis Grand hotel in Rhodes.It s my vacation time also am trying to do some buisness.i love the facilities of Grand ,the staff is very nice especialy Dona,the guet relations manager also i met a wonderful person,Kostas the F&B...

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Thank yaso2
GM_Mitsis_Grand, Υπεύθυνος Δημοσίων Σχέσεων at Mitsis Grand Hotel, responded to this review

Dear yaso2, Thank you for your review of your relaxing week with us! We never get tired of such great reviews!! Hope to see you back soon. Kind Regards Dona Giourga Public Relations of Mitsis Grand Hotel

Haifa, Israel
Reviewed 6 days ago NEW

We travelled as a family at April 2017. I wont to mention that the season starts approximately at May, so despite the hotel was pretty full, it looks like it works at half power. The hotel location is very good: placed near the beach, 10 minutes’ walk to the harbor and the old town. Hotel has 4 pools: 2 big...

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2Thank Boris G
GM_Mitsis_Grand, Υπεύθυνος Δημοσίων Σχέσεων at Mitsis Grand Hotel, responded to this review

Hello Boris G, I am very sorry not to have heard from you. Please send me on my personal mail so i will give ou my personal apologise and to ask you for more information. We really do need more detail from you in order to try to identify your disatisfaction, or any other detail that might help us to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Grand Hotel 5* is a member of Mitsis Hotels and is located at Rhodes Town, just few meters from the commercial city center, the Old Town and the port. Grand Hotel consists of 405 rooms and it offers luxury accommodation with view to Aegean Sea or the garden of the hotel. An excellent choice also for winter getaways or for business trips as the hotel operates all year round. The entertainment is an element that you won’t miss at Grand Hotel. The Lobby Bar is a meeting point for both the local community and the hotel’s guests. A cozy and hospitable environment where our guests can enjoy their coffee or drink as the Bar operates until late evening. Hotels’ Facilities: Reception 24hrs with currency exchange service, Concierge, Porters, baggage hold, TV room air conditioned, Cards room air conditioned, High speed internet access point with personal computers, Free Wi-Fi internet in Lobby – Bar area, High speed Wi-Fi internet in all hotel areas at an extra charge, Shopping arcade with mini market, souvenir shop, 6 Lifts in the main building, Guest Parking, free of charge, Daily evening live music entertainment ,Bilingual staff, Car rental office, Motorbike and bicycle rental, 24hrs medical cover. Doctor on call, Florist on call, Laundry service, Baby-sitting on request, at extra charge, Beach & Pool towels against deposit, Food and Beverage Facilities: Main Restaurant ‘’ACANDIA’’, air conditioned, serves Breakfast, Lunch and Dinner, specializing in Greek and international cuisine with extended show cooking, An excellent Italian restaurant offering very delicious Italian dishes, pasta, pizza and meat specialties prepared in front of the clients, without extra charge, reservation at the reception one day before. ASIAN restaurant, top quality from China and South–East Asia, prepared in front of the clients, reservation at the reception one day before. GREEK STYLE RESTAURANT “ELLINADIKO” Discover traditional Greek appetizers! This restaurant is an excellent choice for all day dinning for guests seeking to enrich their meals. MEXICAN this pool side restaurant serves tacos, fajitas and nachos as Well a large selection of other Mexican food. PITTA - BURGERS Taste the traditional pita bread and a great variety of juicy burgers. GELATERIA-CREPERIE Serving crepes sweet or savories and delicious ice-cream. PIZZA OVEN BY THE POOL is the ideal spot to enjoy a delicious pizza between your meals. LOBBY BAR in the entrance of the hotel serves indoors and outdoors, Coffees, refreshments, exotic cocktails etc. Live music, makes the bar very popular. POOL BAR operated on a superb open air terrace, serves coffees, refreshments, exotic cocktails etc. MINI FRIDGE WITH REFRESHMENT CENTER Consist of Mineral bottled water and soft drinks, refilled every second day. TEA and Coffee making facilities in the room. Sport & Leisure Facilities 2 outdoor swimming pools with sea water , Sun terrace & loungers, Indoor pool with fresh water, At the pools, sun beds and umbrellas free of charge, Daily Light Sports animation by the pool. Tennis court and equipment free of charge, Fitness centre, massage services at extra charge. Water sports center near to the hotel (with charge), Scuba diving (with charge), Boat trips (with charge), Games room (with charge), Children’s Facilities, Separate children pool with sea water, Internet and Games corner (with charge), Children’s light animation during the morning and the afternoon. Infants’ Facilities, baby cot, baby high chairs in the restaurant, Special food upon request. Business Services, Conference rooms for 700 and 200 persons respectively, Separate lounges for up to 150 persons for any occasions and events, Superb ballroom for gala dinner, wedding parties, banquets for up 900 persons, Conference equipment, Translate rooms, Telephone and fax services, Photocopy service, Wi-Fi internet access from Conference rooms & lobby area free of charge , Distances Airport 13 Km, Port 2 Km, Rhodes Town 0,5 Km, bicycle path to the city, Beach 10 m, Bus stop in front of the hotel ... more   less 

Additional Information about Mitsis Grand Hotel

Address: Akti Miaouli 1 | & Papanikolaou, Rhodes Town 85100, Greece
Region: Greece > South Aegean > Dodecanese > Rhodes > Rhodes Town
Price Range: RM343 - RM1,154 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mitsis Grand Hotel 5*
Number of rooms: 402
Reservation Options:
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Also Known As:
Hotel Mitsis Grand
Mitsis Grand Rhodes Town
Grand Hotel Rhodes
Rhodes Grand Hotel
Mitsis Grand Hotel Rhodes, Greece - Rhodes Town
Hotel Style:
#2 Spa Hotel in Rhodes Town
#4 On the Beach Hotel in Rhodes Town
#6 Business Hotel in Rhodes Town
#7 Luxury Hotel in Rhodes Town
#12 Family Hotel in Rhodes Town
#18 Romantic Hotel in Rhodes Town
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Questions & Answers

Here's what travellers have asked, with answers from Mitsis Grand Hotel staff and other travellers.
227 questions
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Windsor, United Kingdom
8 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“413 beautiful view!!”
A8178IX_, 22 Apr 2017 | Read review
“To relax, enjoy and discover the island.”
marro111, 21 Apr 2017 | Read review
“high rooms to avoid the noise of above and the end of a corridor would be good as they are very noisy too”
steffical, 20 Apr 2017 | Read review
“Front sea view rooms are nice”
13kenzielina, 20 Apr 2017 | Read review
“Sea view would be great but I've never had one.”
nasdecor33, 18 Apr 2017 | Read review
5 of 5