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Mitsis Grand Hotel

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1,875 Reviews from our TripAdvisor Community

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Showing 1,203: English reviews
Reviewed 1 week ago NEWvia mobile

First room was very noisy next to the lift, once we asked staff they apologised and moved us. We where very happy with the second room and really enjoyed the stay. Food was ok- not great and not a lot of choice for vegetarians! Not much in terms of entertainment. Was going to hire a bike from man in reception...

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Helpful?
Thank MMDN
GM_Mitsis_Grand, Υπεύθυνος Δημοσίων Σχέσεων at Mitsis Grand Hotel, responded to this review

ello MMDN, Thank you so much for your support! We’re thrilled that you love what we’re about and enjoyed our signature Mitsis experience at Rhodes Island! Our team is delighted to learn that you were impressed with the friendly service and useful recommendations they provided throughout your stay,on the other hand, we really apollogise for the incident on the reception...

Northampton, United Kingdom
Reviewed 1 week ago

A very nice hotel in every way in which the staff more than make up for some small things that the hotel might want to look at. The food and the choice on offer is amazing and almost beyond belief, by far the best I have experienced. The drinking was fine and the cocktails on offer were great. The mini...

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Helpful?
Thank CashwellK
GM_Mitsis_Grand, Υπεύθυνος Δημοσίων Σχέσεων at Mitsis Grand Hotel, responded to this review

Hello CashwellK, Warm greetings from Rhodes! We were thrilled to have you settle in with us during your recent visit to the sland of Apollo, and we thank you for providing your feedback. We are overjoyed that you were comfortable during your stay, we know the importance of providing a comfortable space to relax and recharge, especially for visitors who...

Manchester, United Kingdom
Reviewed 1 week ago

Well you know how you look forward to things especially holidays,well when we were her last year we made some arrangements re bringing the family with us. All was confirmed by e-mail with Donna,and all was well, until our arrival. Apparently, we were told, the day before our arrival the Family Room we had booked had been let to someone...

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Helpful?
Thank MJM191
GM_Mitsis_Grand, Υπεύθυνος Δημοσίων Σχέσεων at Mitsis Grand Hotel, responded to this review

Hello MJM191, Nothing excites us more than introducing this amazing island to new visitors, so it was our pleasure to welcome you to Rhodes-Paradise! We thank you for your outstanding review and your kind comments regarding our Mitsis Grand Team. On behalf of all of us at the hotel, we are thrilled that we could help make your stay such...

A TripAdvisor Member
2 reviews
3 helpful votes
Reviewed 1 week ago via mobile

Visited the hotel during Easter break. Unable to fault it. The food is excellent in all the restaurants especially the pizza, burger and crepes beside the pool. Staff were very helpful throughout. The room we had was very big and even with 2 adults and 2 kids we had plenty of space. Highly recommended

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Helpful?
2Thank A TripAdvisor Member
GM_Mitsis_Grand, Υπεύθυνος Δημοσίων Σχέσεων at Mitsis Grand Hotel, responded to this review

Hello there, We’re thrilled you had such a great time with us! I’m happy to hear you were fully satisfied with our all inclusive programme. We hope to have you back soon! P.S. Should you need anything more please do not hesitate to contact us on the questrelations@mitsis-grandhotel.com or on the reservations@mitsis-grandhotel.com! Best wishes, Dona Giourga Public Relations of Mitsis...

Reviewed 1 week ago via mobile

We arrived on Wednesday and unfortunately, we were told that there had been a mix up with our booking and our room was unavailable until Saturday. Dona, who dealt with this was very apologetic and genuinely upset at the mistake. I can understand that, with the best will in the world mistakes can happen. It is how the hotel deal...

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Helpful?
1Thank Lisa M
GM_Mitsis_Grand, Υπεύθυνος Δημοσίων Σχέσεων at Mitsis Grand Hotel, responded to this review

Hello Lisa M, Thanks for taking the time to review our hotel! Please stay connected with us on our Facebook or check out our special offers on Instagram!!! We’ll be here when you’re ready to come back and offer you our warm welcoming All the best, Dona Giourga Public Relations of Mitsis Grand Hotel

Reviewed 1 week ago via mobile

I spent my holiday in this hotel and was extraordinary. Everyone from the staff are very kindly and the smile all the time and there for you at any moment. I loved the music live at the bar . Thank you Dona for your kindness. I recommend this hotel 100% . Don't miss it. See you next time Warm regards

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1Thank Claudiu A
GM_Mitsis_Grand, Υπεύθυνος Δημοσίων Σχέσεων at Mitsis Grand Hotel, responded to this review

Dear Claudiu A, We highly appreciate the time taken to review Mitsis Grand Hotel on Tripadvisor site and would like to thank you for your lovely comments submitted online. We are delighted to read that you had a wonderful stay with us and that everything proved to be as to your satisfaction. We hope to have the pleasure to welcome...

Ra'anana, Israel
Reviewed 1 week ago

normally I don't write reviews but this time the Mitsis Grand Hotel Rhodes, really deserves it and much more. My wife Deborah and I Oscar had been from 04/10 to 04/14 at this wonderfull place and really enjoyed each moment there. From the very moment that we arrived we have been received by the front desk staff with a smile...

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1Thank oscarsala2012
GM_Mitsis_Grand, Υπεύθυνος Δημοσίων Σχέσεων at Mitsis Grand Hotel, responded to this review

Hello oscarsala2012, Thanks for taking the time to review our hotel. We are happy to hear the you had a wonderful experience with us. Please stay connected with us on our Facebook and checkout the special offers on Mitsis Grand Hotel website. Looking forward to welcoming you back! All the best, Dona Giourga Public Relations of Mitsis Grand Hotel

Brighton, United Kingdom
Reviewed 1 week ago via mobile

I stayed at the Grand while in Rhodes to write about the Rhodes Marathon. The hotel lives up to its name and is truly grand with everything on site that you could ever want. Just a ten minute walk to the beautiful old city, it is ideally located. You can always judge a hotel by how quickly and efficiently they...

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Helpful?
1Thank martylegg
GM_Mitsis_Grand, Υπεύθυνος Δημοσίων Σχέσεων at Mitsis Grand Hotel, responded to this review

Hello martylegg, Thank you very much for taking the time to review your recent stay via TripAdvisor. We’re glad to hear that you enjoyed your experience with us at Mitsis Grand Hotel. Thanks so much for the note about our friendly and professional staff,our enviable location and food;as you wrote,the hotel lives up to its name and is truly grand...

A TripAdvisor Member
2 reviews
1 helpful vote
Reviewed 1 week ago via mobile

We spent a week in Rhodes. 4 days of it was in Mitsis Grand hotel. It was wonderful! Stuff, food, drinks, music.. And view from our room! I believe if we will return to Rhodes, our stay will be Mitsis.

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1Thank A TripAdvisor Member
GM_Mitsis_Grand, Υπεύθυνος Δημοσίων Σχέσεων at Mitsis Grand Hotel, responded to this review

Hello there, Thank you very much for taking the time to review your recent stay via TripAdvisor. We’re glad to hear that you had a memorable experience with us at Mitsis Grand Hotel in Rhodes Island. When you are happy, we are happy! Once again, It was our great pleasure having you and we look forward to welcoming you back...

Geneva, Switzerland
Reviewed 1 week ago via mobile

We stayed at Mitsis grand hotel for 24 hours on our way to Symi. The staff are super friendly and welcome. In particular Ms Dona at the reception was amazing. From the moment we arrived till we left it was as if we were received by best friends, super polite and welcoming. The kids loved the pool area, and the...

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Helpful?
2Thank kephalonia
GM_Mitsis_Grand, Υπεύθυνος Δημοσίων Σχέσεων at Mitsis Grand Hotel, responded to this review

Dear kephalonia, Very happy to hear you enjoyed a mix of celebration and pleasure with us on this occasion. We hope to welcome you back soon for a bit more of pleasure! Best, Dona Giourga Public Relations of Mitsis Grand Hotel

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Grand Hotel 5* is a member of Mitsis Hotels and is located at Rhodes Town, just few meters from the commercial city center, the Old Town and the port. Grand Hotel consists of 405 rooms and it offers luxury accommodation with view to Aegean Sea or the garden of the hotel. An excellent choice also for winter getaways or for business trips as the hotel operates all year round. The entertainment is an element that you won’t miss at Grand Hotel. The Lobby Bar is a meeting point for both the local community and the hotel’s guests. A cozy and hospitable environment where our guests can enjoy their coffee or drink as the Bar operates until late evening. Hotels’ Facilities: Reception 24hrs with currency exchange service, Concierge, Porters, baggage hold, TV room air conditioned, Cards room air conditioned, High speed internet access point with personal computers, Free Wi-Fi internet in Lobby – Bar area, High speed Wi-Fi internet in all hotel areas at an extra charge, Shopping arcade with mini market, souvenir shop, 6 Lifts in the main building, Guest Parking, free of charge, Daily evening live music entertainment ,Bilingual staff, Car rental office, Motorbike and bicycle rental, 24hrs medical cover. Doctor on call, Florist on call, Laundry service, Baby-sitting on request, at extra charge, Beach & Pool towels against deposit, Food and Beverage Facilities: Main Restaurant ‘’ACANDIA’’, air conditioned, serves Breakfast, Lunch and Dinner, specializing in Greek and international cuisine with extended show cooking, An excellent Italian restaurant offering very delicious Italian dishes, pasta, pizza and meat specialties prepared in front of the clients, without extra charge, reservation at the reception one day before. ASIAN restaurant, top quality from China and South–East Asia, prepared in front of the clients, reservation at the reception one day before. GREEK STYLE RESTAURANT “ELLINADIKO” Discover traditional Greek appetizers! This restaurant is an excellent choice for all day dinning for guests seeking to enrich their meals. MEXICAN this pool side restaurant serves tacos, fajitas and nachos as Well a large selection of other Mexican food. PITTA - BURGERS Taste the traditional pita bread and a great variety of juicy burgers. GELATERIA-CREPERIE Serving crepes sweet or savories and delicious ice-cream. PIZZA OVEN BY THE POOL is the ideal spot to enjoy a delicious pizza between your meals. LOBBY BAR in the entrance of the hotel serves indoors and outdoors, Coffees, refreshments, exotic cocktails etc. Live music, makes the bar very popular. POOL BAR operated on a superb open air terrace, serves coffees, refreshments, exotic cocktails etc. MINI FRIDGE WITH REFRESHMENT CENTER Consist of Mineral bottled water and soft drinks, refilled every second day. TEA and Coffee making facilities in the room. Sport & Leisure Facilities 2 outdoor swimming pools with sea water , Sun terrace & loungers, Indoor pool with fresh water, At the pools, sun beds and umbrellas free of charge, Daily Light Sports animation by the pool. Tennis court and equipment free of charge, Fitness centre, massage services at extra charge. Water sports center near to the hotel (with charge), Scuba diving (with charge), Boat trips (with charge), Games room (with charge), Children’s Facilities, Separate children pool with sea water, Internet and Games corner (with charge), Children’s light animation during the morning and the afternoon. Infants’ Facilities, baby cot, baby high chairs in the restaurant, Special food upon request. Business Services, Conference rooms for 700 and 200 persons respectively, Separate lounges for up to 150 persons for any occasions and events, Superb ballroom for gala dinner, wedding parties, banquets for up 900 persons, Conference equipment, Translate rooms, Telephone and fax services, Photocopy service, Wi-Fi internet access from Conference rooms & lobby area free of charge , Distances Airport 13 Km, Port 2 Km, Rhodes Town 0,5 Km, bicycle path to the city, Beach 10 m, Bus stop in front of the hotel ... more   less 

Additional Information about Mitsis Grand Hotel

Address: Akti Miaouli 1 | & Papanikolaou, Rhodes Town 85100, Greece
Region: Greece > South Aegean > Dodecanese > Rhodes > Rhodes Town
Price Range: RM312 - RM1,100 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mitsis Grand Hotel 5*
Number of rooms: 402
Reservation Options:
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Also Known As:
Hotel Mitsis Grand
Mitsis Grand Rhodes Town
Grand Hotel Rhodes
Rhodes Grand Hotel
Mitsis Grand Hotel Rhodes, Greece - Rhodes Town
Hotel Style:
#2 Spa Hotel in Rhodes Town
#4 On the Beach Hotel in Rhodes Town
#6 Business Hotel in Rhodes Town
#7 Luxury Hotel in Rhodes Town
#12 Family Hotel in Rhodes Town
#18 Romantic Hotel in Rhodes Town
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Here's what travellers have asked, with answers from Mitsis Grand Hotel staff and other travellers.
227 questions
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Windsor, United Kingdom
8 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“413 beautiful view!!”
A8178IX_, 22 Apr 2017 | Read review
“To relax, enjoy and discover the island.”
marro111, 21 Apr 2017 | Read review
“high rooms to avoid the noise of above and the end of a corridor would be good as they are very noisy too”
steffical, 20 Apr 2017 | Read review
“Front sea view rooms are nice”
13kenzielina, 20 Apr 2017 | Read review
“Sea view would be great but I've never had one.”
nasdecor33, 18 Apr 2017 | Read review
5 of 5