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Out of the Blue Capsis Elite Resort

05/06/2017 06/06/2017
1 room 2 adults 0 children
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Out of the Blue Capsis Elite Resort
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815 Reviews from our TripAdvisor Community

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Showing 395: English reviews
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Melbourne, Australia
Reviewed 2 days ago NEW

This hotel has the potential to be a gem, but unfortunately due to poor management, I would not recommend it. they advertise as 5 star hotel, but nothing works. the first failure was check in. it took them 45 minutes to check me in and get my bags to the room, although there was only about 5 people checking in...

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Thank 334luce
Reviewed 3 days ago NEW

worse possible service. TV didn't work through entire stay, claimed 5 times. one of them call the front desk and they were supposed to call me back within 5 minutes as they need to check with the Front Desk? Bath Towels seems rare. Laundry Bags don't exist Requested Transfer to the airport and they confirmed and in the end they...

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Thank Patricia T
Birmingham, United Kingdom
Reviewed 5 days ago NEWvia mobile

Was upgraded to this hotel and really pleased end of the season so facilities were probably not as full on as when busy but more than pleased with our stay there restaurants good and lots of choices. Would definitely recommend if you can get a good deal

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Thank Kevin P
Birmingham, United Kingdom
Reviewed 6 days ago NEWvia mobile

Stayed here for 4 nights for a business conference and they clearly are not equipped to handle business visitors and services are of a very poor standard. Their list of failures are endless, here are a few : -Housekeeping does not answer phones. -No iron or iron board in rooms, claims to be health and safety precautions ! -No batteries...

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Thank contactmathew
Greater London, United Kingdom
Reviewed 2 weeks ago via mobile

Our first room was damp and we were immediately relocated in a satisfactory room by the reception staff. The grounds are lovely full of flowering plants beautifully maintained. We appreciated the help given to us by Eva at reception that enabled us to get to Knosos and the archaeological museum on public transport. You need to note that public transport...

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Thank Golinajoe
Reviewed 2 weeks ago

The good: - Place - amazing lagune not far from Heraklion (20 minutes driving from the airport). - Sea view - you can just sit on the balcony and enjoy the view (see attached pictures). - Rooms - very large room with safe, 2 bathrooms, mini fridge, etc. - Cleaning - every day. Very, very, very clean. The less good:...

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3Thank Dmitry T
Reviewed 2 weeks ago via mobile

The staff were very friendly and hotel has a swimming pool with nice views. Breakfasts are home and a large selection. Unfortunately, in the pool by the bar, they did not have all sorts of drinkers in the menu, but the waiter knew how to get in. There were local products markets.

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Thank 976dajanad
London, United Kingdom
Reviewed 23 January 2017

Good hotel overall, great location, not worth 250 euros a night (B&B) but if you can get a deal then book. We had a sea view queen room above the breakfast restaurant/private beach 2302. Liked: the (sea room) views, great location near a strip of beach front bars and restaurants serving amazing food, plenty of parking, the private beach with...

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4Thank CBids
CapsisResort, Social Media Department at Out of the Blue Capsis Elite Resort, responded to this review

Dear “CBids”, Thank you very much for your review. We are very glad that you enjoyed the incredible view, our pools, the nice beach, the amazing suites of the hotel, its rich green surroundings and the complimentary facilities we offer! In our efforts to maintain our position as one of the finest resorts in Crete, we always welcome criticism on...

Cologne, Germany
Reviewed 13 January 2017

We have been coming to Crete for six years now and are absolutely in love with the island. We have been staying in different hotels and last year we stayed in this one. The rooms and the service were fantastic and a big plus was the short walking distance into the town. There you find a lot of bars restaurants...

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Thank Charan2
CapsisResort, Social Media Department at Out of the Blue Capsis Elite Resort, responded to this review

Dear “Charan2”, We are grateful for choosing Out of the Blue, Capsis Elite Resort for your holiday break on Crete. We are delighted that our resort met your expectations and you had a nice stay. It's very pleasing to learn that you enjoyed the spacious room and the friendly service.We are committed to providing you with the highest level of...

A TripAdvisor Member
Level Contributor
19 reviews
6 hotel reviews
1 helpful vote
Reviewed 2 January 2017 via mobile

Wonderfull time spent in Greece, despite of the spring period with quite low temperatures. This resort is definitly a good choice for summer vacation. It has a fine garden, acces to a small beach, spacious rooms (some of them with their own pool)

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Thank A TripAdvisor Member
CapsisResort, Social Media Department at Out of the Blue Capsis Elite Resort, responded to this review

Thank you very much for having selected OUT OF THE BLUE, Capsis Elite Resort for your recent stay, and for taking the time to share your valuable feedback. We are delighted to hear such kind words about our resort’s facilities, the nice & comfortable room and we are very happy that you totally enjoyed the beautiful beach with the crystal...

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05/06/2017 06/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Beachfront
  • Spa
  • Room Service
  • Free Internet
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Paid Wifi
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Room Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Out of the Blue, Capsis Elite Resort is a 5-star deluxe hotel complex located on a private peninsula surrounded by a luscious Botanical Garden of 167.000 m2 that captivates your senses with its majestic Aegean views. The property is situated 20 minutes from the City and the International Airport of Heraklion and next to the traditional fishing village of Aghia Pelaghia. For those who seek to combine the beauty of the Greek Islands with the utmost of luxury, this resort complex provides guests a choice of 2 hotel collections with 3 different hotels/concepts with various types of accommodation, from family bungalows to private pool-villas. A natural beauty resort which is surrounded by ponds, cascades, colourful gardens and private cultivation of organically-grown fruits, vegetables, herbs and flowers used in the hotel restaurants and bars. The resort features the Capsis Minoan Amusement Park, 4000 sq m,the only one amusement park for children in Greece which features games and activities based on the Greek myths and combines fun and education with interactive games. Sand and fine pebble beaches, 7 swimming pools, 6 restaurants, 8 bars, a water sports centre, a shopping boutique, a nutrition and detoxification unit and a complete spa centre are only some of the wellness and gastronomic facilities on offer at this elite resort. ... more   less 

Additional Information about Out of the Blue Capsis Elite Resort

Address: Agia Pelagia, Crete 71500, Greece
Region: Greece > Crete > Heraklion Prefecture > Agia Pelagia
Price Range: RM764 - RM2,259 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Out of the Blue Capsis Elite Resort 5*
Number of rooms: 465
Reservation Options:
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Also Known As:
Out Of The Blue, Capsis Elite Hotel Agia Pelagia
Hilton Garden Inn Malia
Sofitel Agia Pelagia
Agia Pelagia Sofitel
Out Of The Blue Capsis Elite Resort Agia Pelagia, Crete, Greece
Hotel Style:
#3 On the Beach Hotel in Agia Pelagia
#5 Spa Hotel in Agia Pelagia
#6 Luxury Hotel in Agia Pelagia
#7 Romantic Hotel in Agia Pelagia
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Questions & Answers

Here's what travellers have asked, with answers from Out of the Blue Capsis Elite Resort staff and other travellers.
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Questions? Get answers from Out of the Blue Capsis Elite Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“See view room (the room number starts from 2 - 2102, 2206 etc).”
  • Balcony view
  • Balcony view
614dmitryt, 11 May 2017 | Read review
“We had a sea view queen room above the breakfast restaurant/private beach 2302.”
CBids, 23 Jan 2017 | Read review
“Rooms with sea view”
Charan2, 13 Jan 2017 | Read review
“The Garden Rooms are outside the hotel.”
944christinaw, 9 Nov 2016 | Read review
“Every room is beautiful, but if you have problems walking book one inside the main hotel where there is a lift”
471kathrynb, 29 Oct 2016 | Read review
5 of 5
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