Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Eden Apartments is an excellent choice for travellers visiting Puerto Rico, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.
Rooms at Eden Apartments provide a flat screen TV, a kitchenette, and a refrigerator, and guests can stay connected with internet access.
In addition, while staying at Eden Apartments guests have access to a rooftop terrace, sun umbrellas, and beach chairs. You can also enjoy a pool and breakfast. Need a place to park? Street parking is available at Eden Apartments Hotel.
While in Puerto Rico be sure to experience local souvlaki favourites at Rhodos Palace.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mountain View
Family
Languages Spoken
English, Spanish
Location
Calle Roque De Los Muchachos, 1, 35130 Puerto Rico, Gran Canaria Spain
Name/address in local language
Eden Apartments
2,087 reviews
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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Eden Apartments stands out for its exceptional cleanliness and the value it provides, drawing guests who appreciate the well-kept rooms and affordable services. The atmosphere is often described as relaxing and the spacious rooms contribute to a comfortable stay, although some guests have noted outdated entertainment and issues with air conditioning.
While opinions on the hotel's location vary, the staff receives consistent praise for their friendliness and helpfulness. Amenities are generally well-regarded, especially the variety of dining options and the pool, despite occasional reports of it being overcrowded.
Location
Inconvenient
Atmosphere
Relaxing
Rooms
Comfortable
Value
Reasonable
Cleanliness
Immaculate
Service
Friendly
Amenities
Satisfactory
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Arrived day of reopening after lockdown. First thing reception staff didn’t give any information on anything when we arrived more interested in taking our temp and cleaning her pen. Would of liked a bit of information from her about aircon, hiring a safe, upgrading to all inclusive etc etc. So this is it, Masks to be worn in shops and at bar. Sun beds not to be moved must face one direction and no inflatables. Thats the rules simply follow them rules and you’ll have a great holiday like ourselves, that’s all she had to tell us. Most restaurants are starting to re open in august around the Eden, but there are a few just behind in the europa centre. Don’t get me started this place is chav central and full of drug dealers offering you anything you want which is a pain once I say no I don’t expect to be asked every time I go down there. Personally I would stay away unless that’s your cup of tea. Get a taxi to Amadores or Mogan Mall in Puerto Rico both have lovely places to eat, €5 by taxi.
Rooms were lovely clean and modern with great balcony having two sun beds and table and chairs which were great for when it was too hot for kids. late afternoons we could chill and they could sit in cool room. Ceiling fans in both rooms to keep room bearable but a little tip is to take a couple of mini fans which worked for us, or pay for air conditioning. Nice clean pool area with adequate sun loungers. Bar a little expensive for drinks but supermarkets very cheap indeed for alcohol. Seating area to watch sun set was excellent. Adults terrace on top which unfortunately for us was closed while we visited. Once again not told about this-on arrival. Would of given 5 out of 5 if reception was more informative on arrival and if europa centre cleaned itself up! All in all this hotel is a great retreat and in a great spot and great value for money!
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It’s now 8 days since we returned and I still can’t understand why a lot of the people we met there return to the Eden Apartments time and time again.
Yes, in many ways it’s a lovely place. The rooms are spacious, clean and fairly newly decorated. It’s the same in the communal areas where staff were constantly cleaning and keeping the place as good as it can be.
The reception staff are totally different and reminded me of Faulty Towers. They want your money, just don’t want to provide a service! As said in other reviews, we were given no information on check in other than the directions to the room. We didn’t even know you could upgrade to All Inclusive until about 3 days into our holiday. If you do need to interact with reception during your stay, get used to hearing negativity such as “you must be joking”, “no chance”, “speak to your rep” and tutting when asking for simple things like the wifi code.
The food in the restaurant was OK as were the drinks from the bar. However, with the likes of Bitburger, Stella, San Miguel in the shop beneath the complex for a little over €1 a pint, and plenty of restaurants close by to choose from, why would you go All Inclusive?
A word of warning, be careful when booking rooms! We had upgraded our room to a two-bedroom apartment (56). With the Pandemic, we were happy to sit on our balcony and enjoy the sun. Unfortunately, we were facing onto a wall, 20 feet below the road (see photos). All two bedroom apartments are on the ground floor and all the better 1 bedrooms are on the top floor. If I went again, I would book a one bed and ask to upgrade when I got there. I would then check the room we were moving to first to see if it’s OK and once I was happy, pay the difference. The complex was only about 40% full, so we asked to move, but it took 2 days and numerous trips to reception!
The surrounding area is not great and not for people with walking difficulties. The Europa Centre reminds me of Magaluf in the 80s. We flew in before the Air Bridge with Spain was closed again and not all restaurants were open. Those that were, were OK if you are looking for British food. However, there is more chance of finding a decent Tapas in Blackpool that Puerto Rico.
At the end of our stay, we were told that we couldn’t keep our room until we left and needed to vacate by 12:00, even though we were not being picked up until 6:20pm. In addition, the courtesy room wasn’t available and we couldn’t use the showers because there was no-one to disinfected them between families. On our day of departure, we were in the lobby early to take advantage of the air-con. While we were there, three buses arrived to pick up Jet2 customers. In total around 20 couples/families boarded and all but one other family had been able keep their room! Pay back?
There is so much more I could have mentioned for instance arriving to the aftermath of a mass brawl involving young male guests at the complex. Loud, drunk. obnoxious guests playing loud music to 4am, neither of which were dealt with at all by the complex.
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Date of stay: July 2020
Rooms
Location
Service
Room Tip:See info about rooms above and pictures
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
We stayed in room 26 next to the pool, it was well maintained and kept clean by the hotel maids, the grassed area in front of the patio was a good safe space for the kids to play, we stayed B&B and found the food to be of a good standard and plenty of choic. ,The hotel pool was heated and this is a must in early December, the hotel had a good entertainment programme for the kids even though it was out of the main season and the hotel had its own shop which was very good value compared to the local supermarkets something that's quite unusual given it was on-site. overall i'd say this is very good family accommodation and its position allowed us to chose from two different beaches to walk to (down a long steep hill) which we used a taxi to come back up but they were cheap at 3-4 euros for the 6 of us.
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Date of stay: December 2019
Value
Cleanliness
Service
Room Tip:rooms on the reception side get the sun allday in autumn/Winter.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I have just returned from a week at the Eden apartments in a two bedroom apartment. The place is spotless and very well maintained. The pool was warm and we had a terrace with access to a lovely private garden. There was a constant supply of hot water and our towels were changed three times in a week. The views were stunning but unless you are prepared to take a taxi everywhere other than the Europa centre you are rather stuck as although we did walk down to both Amadores and Puerto Rico we only did it once as our legs couldn’t cope and it was slippery!! We were glad that we went self catering as the AI selection didn’t seem very inspiring- we sampled it on our first night. We would definitely return to Gran Canaria but will probably find a hotel in Puerto de Mogán where we can walk everywhere.
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed here a couple of years ago and they were great then. This time the apartments and amenities have been updated. We are currently in room 40, a 2 bed apartment on the ground floor. The patio doors open onto your terrace with table, chairs and loungers. This patio then leads onto a shared communal garden which is save for children as there is no way out unless you go back through your apartment. The rooms themselves are very roomy with a 2 ring hob, (no oven) microwave, kettle, toaster and coffee maker, also a hairdryer in the bathroom with a powerful hot shower. The main bedroom has a double bed with plenty of wardrobe space and the other has twin beds. There is a tv with free english channels. There is also free wifi in the rooms. There is entertainment on every night and it is certainly watchable. We are self catering so have not tried the all inclusive but we have not heard any complaints. We definately recommend these apartments.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lovely & friendly staff, we were all inclusive and you cannot fault the food. Good selection at all meal times and they also have a nightly evening meal theme. Fantastic choice at breakfast with proper bacon! Everywhere was spotless and the staff worked hard to keep it that way even after the Sandstorm they managed to clear any traces within a day of it ending. Really handy for the Europa Centre where there were lots of choices to eat & drinkshould you be self catering or fancy a change of scenery.Jet2 Rep was very helpful with tips and advise. Evening entertainment was not the best but thats what you expect for a small place, however the Europa Centre had numerous entertainment bars. Would recommend Eden Apartments for couples but if you are travelling with young chilren there isnt really any play areas for them.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Booked Eden as a winter break for family of 5 & had a lovely stay. The food was good quality but was a little repetitive, especially breakfast but could always find something to eat. Each night has a theme Canarian, Chinese, Italian, barbecue etc. We were half board so can’t comment on lunch. Drinks were fine and reasonably priced. Rooms were lovely and fresh. 2 bedroom as a double bed (not 2 singles pushed together) and very spacious wardrobe. Other room has 2 very small singles (children’s beds). 2 bedrooms are located on ground floor so our ‘balcony’ area was shaded but it was a nice space with 2 beds and table and chairs. Kitchen area is modern. With basic amenities. Would be perfectly fine for SC. Rooms are cleaned every 2 days and same with towels. Cleaners are lovely as are all the staff. From bar/restaurant staff to reception. Special mention to entertainment staff as they were fantastic and worked tirelessly it seemed. Pools are clean and well maintained. Onsite supermarket is fabulous and reasonably priced. Lastly is the location. I wasn’t aware of just high up the Eden was. Views are amazing but it’s a good 30 minute walk down and can be slippy. However, it’s a lovely opportunity to see the spectacular views and once down a taxi ride back up is 3/4 euros. Wouldn’t hesitate to return to Eden but would most likely return self catering as the area has so much to offer and can easily spend the day/night down at beach side bars & restaurants as well.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I wasn’t expecting very much really when I booked this little holiday for myself & little boy I just needed a break from being at work constantly over the last few months. This hotel has it all under control, ease of check in, signs to show you which ways to walk and pass through the hotel. Room is absolutely spotless and the complex as a whole is very clean. Food and drink areas are completely Covid safe areas and I would totally recommend this place for anybody worried about coming abroad. It helps that there are not too many people here. I would go as far as to say that Eden Apartments I feel safer here than in the UK ! The only problem is for me that the pool area is VERY loud... lots of different types of music playing at once, it’s 8pm and when you are trying to relax on the balcony it’s very loud still !!
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Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had a two bedroom apartment for a week, all inclusive.
The hotel itself is pretty good with a great pool, nice bar area and decent all inclusive restaurant with plenty of selection.
The on site shop contained everything you could probably want and wasn't ridiculously overpriced.
The rooms themselves were a bit basic, the linen in particular could do with replacing as it was all very 'worn', although it was clean. The shower also seemed to go all over the bathroom floor no matter what so I actually found myself mopping it up half the time!
The TV was very hit or miss with only a couple of English channels that didn't have a signal half the time... Not a huge issue as I don't go away to watch TV but it's nice to put it on for 10 minutes to keep the kids quiet while getting ready :)
Location wise you are right next to the 'Europa Centre' which has about a dozen restaurants/bars, shops and a good outdoor 'soft play' with pool tables, trampolines and plenty of entertainment.
It is at the top of a hill overlooking the main beach so a fair old walk but a taxi is only about 4 Euro's.
One big issue is that there are really not enough Taxi's about and 90% of them refuse to have passengers in the front seat, which I presume is due to Covid, so if you have 4 of you it becomes even harder getting a taxi. Oddly enough this seems to be more of a Mogan issue(green and white taxi's) as when I went to Maspalomas(red and white taxi's) I had no problems.
I definitely recommend pre-booking them rather than waiting at the nearby Taxi Rank at Europa Centre.
Unfortunately, no entertainment or kids club was on due to Covid so I can't really comment on that.
Anyone looking for a beach, I would highly recommend the Amadores beach over the more obvious Playa Del Ingles. It is a much nicer beach with better facilities and a bit less 'tacky'.
The staff on site were all very good and nothing was too much trouble for them.
Overall, a good hotel with a decent location and facilities but the rooms are a little basic and tired
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Date of stay: August 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Can’t wait to return, the hotel was spotless and the staff are very friendly, the apartment,bathroom and bedroom was very spacious.
The balcony had two sun-beds and a table and chair with an umbrella, a cleaner came in each day to sweep,mop change towels make the beds and clean the sides down. The kitchen had everything you would need if you was half board or self catering with a big fridge and freezer. A small shop I’d by the entrance of the hotel and reasonable prices.
We had a few stairs to climb for our apartment but most are easy to access, the pool was very big, the deepest part is under the bridge and although it was heated we had a few cool days where we felt it was to cold to sunbathe. We found the adult only pool to be in another area where you needed a card to get in and out of a gate. But the hotel has plenty of sun-beds and space for lots to people.
We stayed all inclusive for the first time and it was fantastic, they had a good range of food a buffet style serving, and themed nights for the evening meal, they also offered snacks throughout the day and plenty of drinks to pick from. Breakfast had a section of English bacon and sausage (full English breakfast) and then the continental section, cakes waffles and pancakes and fresh fruit available all day. The one night I was disappointed with was the British food they had a lot of fish dishes that night, gammon, chicken or beef stew, with it being Sunday we was expecting more of a carvery on offer. But the food was still very nice, And labels are above each dish.
We found the cocktails from the bar to be better then the machine ones and for other cocktails off the menu you can get a discount so they only cost 2.50€ for all inclusive adults . They also offer a new band to anyone that’s broken their or feels it’s the wrong size .
the seating is separated between the area where the food is and another undercover area I’ve the bridge where they have entertainment each night, the rock show was our favourite and Disney comedy show was the lest favourite out of what we saw at the hotel, during the day they had sports on tv and did a few games of bingo in the afternoon and some evenings, we won 115€ one afternoon so good prices for 5€ on tickets. The pens and mats are available to use.
Overall the hotel has a family friendly feel to it, all the staff are kind and friendly and their was a good mix of British, Scottish and Scandinavian people their during our stay. A very relaxed atmosphere here and a good vale for money.
Location wise We was on a hill top but it’s not from a small shopping centre with bars, restaurants and shops, to access the bottom of hill it has a lot of steps to walk down but they are easy to walk on if you go ata a steady pace,
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Date of stay: January 2023Trip type: Travelled with friends
Room Tip:The taxi cost around 6€ from the beach to the hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Puerto Rico area.
PRICE RANGE
RM 439 - RM 528 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
eden apartments puerto rico, eden apartments hotel puerto rico
LOCATION
SpainCanary IslandsGran CanariaPuerto Rico
NUMBER OF ROOMS
116
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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