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Servatur Puerto Azul

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Servatur Puerto Azul
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1,607 Reviews from our TripAdvisor Community

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Showing 1,148: English reviews
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london
Reviewed 6 days ago NEW

Absolutely LOVED this hotel. All the staff were fabulous, helpful and welcoming. A large array of choices in the all-inclusive dining room. Too many to choose from! I am on a gluten and wheat free diet and every evening the chef would take me around and explain each dish and its contents (most dishes were gluten free so there was...

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2Thank letsgoonholiday
Oslo, Norway
Reviewed 1 week ago via mobile

Stayed at the hotel for a week with my boyfriend and baby girl. We stayed in a renovated apartment with nice view and a big balcony. To get to the apartment we had to take two different elevators. It's in walking distance from Amadores beach and the beach in Puerto Rico. We walked to Amadores in 20 minutes. Did not...

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1Thank Rebecca12345622
Stockholm, Sweden
Reviewed 1 week ago

Not so good food, I quickly became tired of the all inclusive when everything soon tasted the same. Friendly staff. Lollo and Bernie Ving staff was really good. Felt a bit locked up on the mountain with two children... About 711 stairs down to Puerto Rico or you pick a cab for 2-3 Euro :)

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1Thank Veronkan
LIVERPOOL
Reviewed 1 week ago via mobile

stayed here for a week from 4th march, weather was gorgeous and this hotel has alot of positives, I emailed them beforehand for a room preference which they met. we stayed in a basic double room which consisted of two single beds a bathroom and a fridge and kettle in the room. N ow dont get me wrong the unfurnished...

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2Thank JOENNIS
wirral
Reviewed 1 week ago via mobile

Had a fab stay here in March 2017 for 1week all inclusive. The hotel is spotless and well maintained. The 1 bedroom apartment was clean and comfortable during our stay.There was plenty of activities for all ages during the day and entertainment each evening. The pool area was fab and there was always sunbeds to be found without having to...

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Thank jayne7235
manchester
Reviewed 1 week ago via mobile

Couldn't fault A1 brilliant holiday everything catered for went all inclusive and couldn't fault the food. The staff were friendly and professional. Kids entertainment was also on offer. Taxi's a must and are cheap as are the buses

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Thank deborah h
pilarderada, Guest Relations Manager at Servatur Puerto Azul, responded to this review

Dear deborah h, Thank you for sharing with us your recent stay at Servatur Puerto Azul. We also appreciate your kind words of our establishment. We love to know that the food was to your liking. You were able to enjoy some recent improvements in our gastronomic offer. We have added a greater variety of dishes and a better quality...

fife
Reviewed 1 week ago via mobile

Just got back on saturday from puerto azul. Lovely reception area,nice and airy and nicely decorated. We were checked in by stephanie,very chatty and friendly and she offered us a welcome glass of champagne. Check in was smooth,she took our passports and drew on the plan of the hotel where our room was and how to get to it. We...

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3Thank FifeSunlover
pilarderada, Guest Relations Manager at Servatur Puerto Azul, responded to this review

Dear FifeSunlover, We truly thank you for a very detailed review and in the whole very positive one. It is always a pride to read comments like yours. Since the very beginning, all our staff works very hard to provide our customers with an outstanding hosting experience and so we appreciate your comments about it. Our rooms are fully equipped...

Reviewed 1 week ago via mobile

I have been here a while ago, this was my first time on the island of Gran Canaria. This hotel has really nice staff, great for kids and adults. The food is good, the pool is really nice and then the view from the hotel is even better! Really enjoyed staying here and had a lot of fun.

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1Thank Fabian T
pilarderada, Guest Relations Manager at Servatur Puerto Azul, responded to this review

Dear Fabian T, What a nice review! Thank you for sharing with us this incredible appraisal of your recent stay at Servatur Puerto Azul. It is a pleasure to read comments like yours and to know that our guests enjoy our facilities and services. Our goal is to make you enjoy your holidays offering unique experiences. We love to know...

Sheffield
Reviewed 2 weeks ago

Review collected in partnership with Jet2holidays
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3Thank craigwE6357VP
pilarderada, Guest Relations Manager at Servatur Puerto Azul, responded to this review

ireland
Reviewed 2 weeks ago

Just returned from a weeks holiday at Servatur Puerto Azul our experience here was very pleasant.OK as other reviews have stated that the complex in general is very outdated and in need of updating particularly the outside of the rooms along the corridors but this really should not hamper your stay as when you enter the room its spotless clean...

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1Thank suzieyoung1

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Internet
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Servatur Puerto Azul hotel, with a 3 star category, is located between the beaches of Amadores and Puerto Rico. Built on a cliff top, with a privileged situation over the ocean, providing spectacular views. Servatur Puerto Azul provides 385 units, totally equipped, as well as different bars and a restaurant where you can enjoy international and canarian cuisine. Servatur Puerto Azul has two swimming pools (one heated during winter months), large sun lounge with complimentary sun beds and sunshades, a relaxation area with jacuzzi, gardens, sport areas and children playgrounds. ... more   less 

Additional Information about Servatur Puerto Azul

Address: Avenida La Cornisa 13, 35130 Puerto Rico, Gran Canaria, Spain (Formerly Servatur Aparthotel Puerto Azul)
Region: Spain > Canary Islands > Gran Canaria > Puerto Rico
Price Range: RM454 - RM822 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Servatur Puerto Azul 3*
Number of rooms: 385
Reservation Options:
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Also Known As:
Servatur Aparthotel Puerto Azul Hotel Puerto Rico
Puerto Azul Aparthotel Rico
Puerto Azul Gran Canaria
Puerto Azul Aparthotel Hotel Rico
Servatur Puerto Azul Puerto Rico, Gran Canaria
Hotel Style:
#10 On the Beach Hotel in Puerto Rico
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Questions & Answers

Here's what travellers have asked, with answers from Servatur Puerto Azul staff and other travellers.
343 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 2207 gave us a view of the Playa Puerto Rico and the sunrise. Our travel companion got the room 2107 and barely saw the beach below...”
  • View from room 2207
  • View from room 2207
 of 5 bubbles Veronkan, 17 Mar 2017 | Read review
“Old rooms have great views New rooms look in to the back of another hotel”
 of 5 bubbles SimoneS583, 28 Feb 2017 | Read review
“Apartments in Block 3 overlook the marina and sea and have sun all day”
 of 5 bubbles Ianlivi, 19 Feb 2017 | Read review
“Ask for a room at pool level as these are recently refurbished”
 of 5 bubbles missbeeManchester, 15 Feb 2017 | Read review
“ask for a up dated room”
 of 5 bubbles karenchris122017, 30 Jan 2017 | Read review
5 of 5