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Feversham Arms Hotel & Verbena Spa

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Feversham Arms Hotel & Verbena Spa
Feversham Arms Hotel & Verbena Spa
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1,249 Reviews from our TripAdvisor Community

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Showing 1,248: English reviews
Bedale, United Kingdom
Reviewed 19 January 2017

This Hotel is over priced for what you get.Needs upgrading.Too too many scatter cushions on the bed!!! shower great size but very slippy once you use soap.Spa inside not to bad but outside needs a good tidy up.Very disappointed in breakfast,No option meat free for vegetarian.My partner took me here as a relaxing treat but wish stayed some where else.Better...

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2Thank sallybelzonicham2017
Feversham A, Guest Relations Manager at Feversham Arms Hotel & Verbena Spa, responded to this review

I am terribly sorry to hear that you did not enjoy your stay with us. We do offer a vegetarian alternative for our meals but I sincerely apologise if that was not available on the date of your stay. Additionally I am sorry that our cushions and shower were not pleasing to you. Kind Regards,

Leeds
Reviewed 19 January 2017

My wife had admired from afar the Feversham on numerous visits to Helmsley and so, as a surprise, I arranged a 'Decadence' package for her 40th birthday with additional spa treatments. Arrival was welcoming and smooth, the room was clean, spacious and well maintained and the spa treatments we had pleasant.....all good so far. In the evening we had dinner...

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4Thank bewster1974
Feversham A, Guest Relations Manager at Feversham Arms Hotel & Verbena Spa, responded to this review

Dear bewster1974, Thank-you for posting your review of the Feversham Arms Hotel and please accept my sincere apologies that your comments were not dealt with as efficiently and effectively as they should have been. After liaising with my colleague I believe that we have been able to speak with you directly and offer recompense for your experience. I look forward...

Barnsley, United Kingdom
Reviewed 18 January 2017

Booked a "Time Out DB&B Package" for Sunday 15th January as a birthday gift. Arrive at the hotel which is beautiful and very well maintained, clean & tidy. Receptionist was very helpful and friendly (worth noting it is a dog friendly hotel but dogs not allowed in bar or restaurant). The outdoor heated pool is available all year round, didn't...

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1Thank Nicnak100
Feversham A, Guest Relations Manager at Feversham Arms Hotel & Verbena Spa, responded to this review

Dear Nicnak100, Many thanks for your review of the Feversham Arms Hotel. I am pleased that you enjoyed some aspects of your stay such as the quality of your food and the wood burning fire. I do apologise that you were made to feel rushed at the end of your meal and feel terrible that you felt the experience to...

Leeds, United Kingdom
Reviewed 17 January 2017

Had looked forward to the stay, but was very underwhelmed,dissapointed. Went on a dinner bed and breakfast deal . Still cost £ 650 for two nights .The room was large but with a nice view of the pool.But it was the broken tiles on the bathroom floor,the wallpaper coming off in one corner of the room ,paint work chipped ,settee...

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3Thank Daseymay24
Feversham A, Guest Relations Manager at Feversham Arms Hotel & Verbena Spa, responded to this review

Dear Daseymay24, Thank-you for taking the time to post your feedback after your stay with us at the Feversham Arms Hotel. Please be assured that I have passed your comments regarding the room and public area maintenance as well as the issues you encountered regarding staff members to the relevant Head of Department for immediate action. I am sorry that...

Leeds, United Kingdom
Reviewed 17 January 2017

Four of us stayed for one night with dinner, bed and breakfast followed by a spa day with a 30 min treatment and afternoon tea. We had a fabulous time, thank you. We were lucky to have vouchers and our room allocation was two suites which were fantastic. They had access to the outdoor pool and they were also connected...

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Thank Lucinda H
Feversham A, Guest Relations Manager at Feversham Arms Hotel & Verbena Spa, responded to this review

Dear Lucinda, Thank-you so much for your kind review of the hotel and spa. I am really pleased that you got to experience all aspects of the hotel including the spa and afternoon tea. I hope we have the opportunity to welcome you back to the hotel soon, Kind Regards, Lisa

Reviewed 16 January 2017

Christmas present from my daughter, we arrived at 9am and greeted by lovely lady who explained our day to us. We used all the facilities (not the outdoor pool neither of us were brave enough!!) the massage and facial were lovely and relaxing. The lounge was lovely and comfortable ideal for a complete relax and chill out between treatments. We...

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Thank Sharon M
Feversham A, Guest Relations Manager at Feversham Arms Hotel & Verbena Spa, responded to this review

Dear Sharon, I am very pleased to hear that your enjoyed your spa day and treatments with us. Hopefully we can welcome you back in the Summer when you can have a dip in the outdoor pool. Kind Regards,

Huddersfield
Reviewed 15 January 2017

Warm welcome when we arrived for. Reception staff, recommended somewhere for lunch as we arrived mid morning. Excellent tip! Sugared butterfly in town square. Homemade quiche , yummy. Our car was parked for us and we left out luggage while we passed the time till rooms ready. Upon returning to hotel we were shown our rooms and luggage was already...

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Thank 1sunworshippers
Feversham A, Guest Relations Manager at Feversham Arms Hotel & Verbena Spa, responded to this review

Thank-you very much for your lovely and comprehensive review of the Feversham Arms hotel. I'm really pleased that on the whole you enjoyed your experience and have passed on your compliments to the spa and breakfast team. Please be assured that I have also fed back your comments regarding the dinner service and food to the relevant managers to discuss...

Middlesbrough, United Kingdom
Reviewed 13 January 2017

We are just back from our overnight stay at this lovely hotel. My daughter paid for us as a Christmas present, and when we checked in we were told we had been given a Junior Suite as an upgrade, ( never in my 70 years have I been upgraded) The room was spotless, spacious and very well appointed. After a...

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Thank annboleyn
Feversham A, Guest Relations Manager at Feversham Arms Hotel & Verbena Spa, responded to this review

Dear annboleyn, Thankyou very much for your lovely review of the Feversham Arms Hotel. I'm so pleased that you had a lovely stay throughout (if only that snow had been heavier and you could have stayed a little longer). It is pleasing in particular that you have singled out the staff as we pride ourselves on our friendly Yorkshire welcome....

Leeds
Reviewed 10 January 2017 via mobile

Lovely experience overall, from check in to leaving we felt special and looked after. We stayed in a deluxe suite for one night with the current time out offer and made use of the spa and dined in the restaurant in the evening and for breakfast. Our room was lovely, had its own staircase, a lounge, bedroom and 2 bathrooms,...

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Thank Toshi81
Feversham A, Guest Relations Manager at Feversham Arms Hotel & Verbena Spa, responded to this review

Dear Toshi81, I'm so pleased that you had a nice stay and were able to take advantage of our special 'Total Timeout' offer. It sounds like you were able to experience all areas of the hotel, including the spa, which is fantastic. We are indeed very lucky to be situated in Helmsley with all of it's fantastic tearooms, shops and...

Harrogate, United Kingdom
Reviewed 10 January 2017

We (family of four) stayed overnight between Christmas and New Year and had a most enjoyable and relaxing visit. The staff were very helpful, the swimming pool was great for the children, the spa entertained my wife and I enjoyed a good pint of bitter and managed to read the paper (a rarity). Dinner was good, not exceptional, and breakfast...

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Thank dreamsofsantaanna
Feversham A, Guest Relations Manager at Feversham Arms Hotel & Verbena Spa, responded to this review

It's wonderful to hear that you had such an enjoyable stay with us between Christmas and New Year. The pool is always very popular with the children and I'm glad your wife was able to enjoy the spa. We hope to have the opportunity to welcome you back soon. Kind Regards,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Nestled in a picturesque market town by the beautiful North Yorkshire Moors, this elegant Hotel boasts superb dining, full spa facilities, a heated outdoor swimming pool and free Wi-Fi. Surrounded by glorious countryside, this wonderfully secluded retreat is a haven of laid-back luxury and indulgent relaxation. Famous for its welcoming hospitality, it blends the traditional comforts of its Victorian heritage with an irresistible boutique design. Beautiful, peaceful and thoroughly unique, one visit is simply not enough. Guests can choose from a range of 33 individually designed en-suite bedrooms and suites each with their own unique decor, style and character. Cosy and intimately homely, they all feature Egyptian cotton sheets, soft exquisite duck down duvets (or cotton blankets), free Wi-Fi access, flat-screen TV, DVD player, luxurious Anne Semonin toiletries, hairdryer and tea and coffee making facilities. There are accommodation options to suit all purposes, including Small and Classic Doubles, Junior and Deluxe Suites and, for the ultimate indulgence, Luxury Poolside and Spa Suites. Superb food plays a big part in life at Feversham. Here diners can enjoy classically inspired dishes from a menu that draws heavily from fresh local ingredients such as rich Yorkshire game and tasty North Sea fish. It's also home to one of the most talked about cheese trolleys in Yorkshire, traditional afternoon tea in their cosy fireside lounge and an impeccably well-stocked cellar. Throughout the warmer months, dishes can be served poolside on the terrace and gardens. The hotel's award-winning Verbena Spa offers an idyllic haven from the pressures of everyday life. Here guests can kick back, relax and immerse themselves in luxurious indulgence. They offer a range of treatments from manicures, facials and massages through to full spa day experiences. Revitalise and enjoy their famous heat experience with saunarium, aromatherapy room, salt vapour room, monsoon shower, ice cave, foot spa, outdoor heated pool and hot tub. The Hotel is situated in the North Yorkshire town of Helmsley just off the A170. Complimentary on-site parking is available. The city of York is just a 40 minute drive away and it offers excellent transport links to the rest of the country. There is also a local train station at Thirsk, a 25 minute taxi ride away. For those flying in, Leeds Bradford International Airport is about an hour's drive from the Hotel. Beautifully located in the depths of the stunning North Yorkshire Moors the Hotel is the perfect place from which to explore this remarkable area. Yorkshire is renowned as a place of distinct yet diverse appeal, from the majestic Castle Howard to the Gothic seaside town of Whitby, the ruins of Rievaux and Bylands Abbey to luxury designer shopping, Michelin starred restaurants to quaint marketplace tea rooms, there is truly something for everyone. ... more   less 

Additional Information about Feversham Arms Hotel & Verbena Spa

Address: 1 High Street, Helmsley YO62 5AG, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Helmsley
Price Range: RM650 - RM2,162 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Feversham Arms Hotel & Verbena Spa 4*
Number of rooms: 33
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Also Known As:
Feversham Arms Hotel & Verbena Helmsley
Feversham Arms Hotel And Verbena Spa
Feversham Arms Helmsley
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Questions & Answers

Here's what travellers have asked, with answers from Feversham Arms Hotel & Verbena Spa staff and other travellers.
4 questions
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Teeside
over a year ago
Lincoln, United Kingdom
over a year ago

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Questions? Get answers from Feversham Arms Hotel & Verbena Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a suite with a pool view”
 of 5 bubbles willp144, 22 Feb 2017 | Read review
“Not at the front if you want the window open.”
 of 5 bubbles christine_bedford55, 13 Feb 2017 | Read review
“Pool suites are fantastic”
 of 5 bubbles sld112017, 13 Feb 2017 | Read review
“Junior suite - room 10 is recommended”
 of 5 bubbles Bugsy1962, 2 Feb 2017 | Read review
“ground floor rooms very noisy wooden boards you can hear every footstep”
 of 5 bubbles sallybelzonicham2017, 19 Jan 2017 | Read review
5 of 5