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28/01/2018 29/01/2018
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    The Black Swan Hotel

    Market Place, Helmsley YO62 5BJ, England
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    28/01/2018 29/01/2018
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    Savings alert: 23% below average rate

    The price you found is 23% lower than this hotel's average rate of US$163/night.

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    US$149
    US$126
    SAVE US$23
    US$149
    US$149
    Traveller (306)
    Dining (50)
    Room & Suite (46)
    Overview
    • Excellent58%
    • Very good25%
    • Average10%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “tea room” (65 reviews)
    “afternoon tea” (160 reviews)
    “feature room” (27 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Rooms
    28 Jan29 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (1,686)
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    1 - 5 of 1,684 reviews

    Reviewed yesterday

    Stayed for the weekend and absolutely loved the place. Staff are friendly and couldn't do too much for us. Even organised for us to have breakfast in the lounge so our dog could join in. Strongly recommend.

    Thank AmelieEvans
    Reviewed yesterday via mobile

    We travelled from Liverpool to stay at The Black Swan Hotel. Our journey was not wasted!! We were welcomed by the most friendly and helpful staff, the manager especially, and were given a large, beautiful room (very well heated) overlooking the garden. The room was...More

    1  Thank Kia L
    Reviewed 4 days ago

    The Black Swan has a lovely ambience, good service but food average. Visited with my husband and parents and booked into the Gallery restaurant for a meal on Saturday evening. The bar was welcoming and service was good. The food was just okay, not much...More

    Thank Jane K
    Response from Hannah M, Front Office Manager at The Black Swan HotelResponded yesterday

    Thank you so much for your review. I am delighted that you enjoyed your recent stay with us and will certainly pass your feedback on to our Head Chef in regards to your fillet steak. We look forward to welcoming you back to The Black...More

    Reviewed 5 days ago

    The room was spacious and clean, the evening meal was very good and tasty, breakfast was good and a good variety of food. The staff helpful and plenty of them, the lounge and bar areas are warm and comfortable. Enjoyed our stay and would go...More

    Thank Paulawalter0523
    Response from Hannah M, Front Office Manager at The Black Swan HotelResponded yesterday

    Thank you so much for your review, I am delighted that you enjoyed your recent stay with us. We look forward to welcoming you back to The Black Swan Hotel in the very near future.

    Reviewed 1 week ago via mobile

    I had a few concerns about staying here, have read one or two negative reviews, however, I need not have worried. Upon arrival, we were warmly welcomed and checked in. Parking permits are available, which meant we could park, at no cost, outside the hotel....More

    Thank Helen M
    Response from Hannah M, Front Office Manager at The Black Swan HotelResponded 1 week ago

    Thank you so much for your wonderful review. I am delighted that you enjoyed your recent stay with us and will certainly share your review with the rest of the team. We look forward to welcoming you back to The Black Swan Hotel in the...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$142 - US$388 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 45
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Priceline, Travelocity, Hotwire, Orbitz and TripOnline SA so you can book your The Black Swan Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Yorkshire >
    • North Yorkshire >
    • Helmsley
    • Also Known As
    • Black Swan Helmsley ,
    • Black Swan Hotel
    Add Photo Photos
    Traveller (306)
    Dining (50)
    Room & Suite (46)
    Hotel & Grounds (222)
    Bathroom (12)
    Business Centre & Event Rooms (1)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Claire B
    12 October 2017|
    AnswerShow all 5 answers
    Response from Paul B | Reviewed this property |
    Yes, well the Ines at the front do. If not just ask. The staff are very friendly and we're always there to help. Mind you, it was our 3 rd visit in 40 years !!!!
    1
    Vote
    acerwest
    17 August 2017|
    AnswerShow all 3 answers
    Response from Sarahnliam49 | Reviewed this property |
    Not too sure, but where we parked at the right of the hotel, there would definitely be room for you. Maybe just ask the hotel if they can keep a bigger space clear for you- I think they would!
    0
    Votes
    Room Tips
    "Room 17 overlooks a beautiful walled garden"
    Read review
    "Try and get a room at the front of the hotel that overlook the town square"
    Read review
    "Overlooking the market place"
    Read review
    "Room Is great if you have a dog"
    Read review
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