We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Stayed for one night as part of the hotel and wookey hole attractions deal. The hotel was nice. Similar to a Travelodge. Our room was very big; we had a double and single bed in there. Hotel provided us with a travel cot and there...More
Stayed here for 1 night during half term for a visit to the caves and other attractions the next day. We stayed in room 24, which is a "superior" family room. The word "superior" is very much a step too far, the room was distinctly...More
Stayed here with the family taking advantage of the Half Term deal. Booked a superior room which was huge and spotlessly clean. The evening meal was very good although the starters were a bit slow in arriving. We upgraded to the full English breakfast and...More
Stayed here for 2 nights with my husband and 5 year old. Hotel is very nice and right next to Wookey Hole. A little bit on the expensive side for 2 nights but the breakfast was amazing! We also ate dinner here to and food...More
After checking in came down for a drink after a long drive to wait 20 minutes to be served another man gave up waiting when staff in reception knew we were waiting but just chatted and folded table clothes.
The room we stayed in the...More
Response from wendyl0uisa | Reviewed this property |
The staff were kind and efficient throughout our stay. Asking for the Duty Manager when staying at the hotel and showing him/her the problem bed would have been a solution to this problem. Alternatively asking for the... More
The staff were kind and efficient throughout our stay. Asking for the Duty Manager when staying at the hotel and showing him/her the problem bed would have been a solution to this problem. Alternatively asking for the contact details of the Merlin group.