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Greenacres Chalets And Apartments

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241 Reviews from our TripAdvisor Community

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Showing 236: English reviews
Christchurch, New Zealand
Reviewed 5 days ago NEWvia mobile

We stayed in a 2 bedroom villa, stunning views and in walking distance to everything but that is we're it ends. Villa is a bit outdated and needs to be renovated. Compared to other accommodation in Hanmer this was not worth the money.

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Helpful?
Thank bernardrenee2016
DiouLiu, Manager at Greenacres Chalets And Apartments, responded to this review

Dear Guest, Thanks for dropping lines here. In fact we have been undertaking renovation work unit by unit this year, as this motel is named for its vintage style, we also tried to keep a touch of classic memory as the first villa in town. Again thanks so much for your comments. Merry Xmas.

Yorkshire, England
Reviewed 1 week ago

Had a one bedroom chalet with a great view over the village to the hills. A pleasant setting with central grass and children's play area.The beds were comfortable and the kitchen well equipped for self catering including a full oven. The bathroom area is tiny and the chalet would be very cramped for 4 people. We enjoyed the pool complex...

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Helpful?
Thank DandA_10
DiouLiu, Manager at Greenacres Chalets And Apartments, responded to this review

Dear guest, Thanks for dropping feedback for us. It's glad to hear that you and your family had such lovely stay at Hanmer Springs. Probably, you and your family may try our Two-bedroom villa next time at Hanmer, which provides you a roomy lounge to share with your family and a stunning mountain view just right from the deck. Many...

Christchurch, New Zealand
Reviewed 3 weeks ago via mobile

Greenacres could be so much more. Lovely location. Lovely views. Friendly guy. We stayed in a one room cabin on a Grabone $120 special. To be honest we wouldn't have paid the normal price.The decor was old, tired and dated. The walls were grubby and marked and the carpet looked dirty, worn and faded, not to mention covering a big...

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Helpful?
Thank app63
DiouLiu, General Manager at Greenacres Chalets And Apartments, responded to this review

Hi our prestigious guest, Thanks so much for giving such honest feedback, as we have consistently value our customers' reviews importantly. In fast we have made a massive effort on renovation and painting from mid this year, and the furniture painting work has just started since last week after roofs and exterior walls were properly done. We are trying our...

Reviewed 3 weeks ago

Visited during Nov 14th earthquake. Accommodation was not only clean and tidy, well appointed and lovely views but also felt safe during such a strong earthquake. Spa pool onsite was fantastic and our host coped extremely well and was very helpful during such a stressful time. Will definitely visit again. Thankyou Greenacres Chalets and apartments. ♡

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Helpful?
Thank Anita V
DiouLiu, General Manager at Greenacres Chalets And Apartments, responded to this review

Dear Anita, Thanks so much for dropping some lines on Tripadvisor for us. It's our obligation to ensure your stay safe and comfortable with us. And we will been carry on providing excellent service consistently. Thanks again and wish all the best to you and your beloved ones.

Baotou, China
Reviewed 3 weeks ago

One of the most amazing travel I ve ever meet during my life because of your apartments. The bed is really soft and the ground in your room is not cold. Clean and spacious and comfortable are the feel of me about your equipments.

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Helpful?
Thank yingw8162016
DiouLiu, General Manager at Greenacres Chalets And Apartments, responded to this review

Hi my prestigious guest, It's our pleasure to have this opportunity to offer our hospitality for you. I'm so glad you've enjoyed your stay with us. Every line of your reviews is valuable to our business and it's the source of our everyday energy for providing excellent service. Many thanks and best regards

Reviewed 3 weeks ago

I had a very good trip in there. Nice sight view. The location is very good because we can climb the mountain easily. Service is good as well. I would like to recommend this motel to my friends. Anyway this is a nice trip.

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Helpful?
Thank Tim T
DiouLiu, General Manager at Greenacres Chalets And Apartments, responded to this review

Hi my prestigious guest, It's just so pleasant to hear about your lovely experience with us in Hanmer Spring. We always value our guests' reviews importantly. Thank in deed and all the best for you and your family.

CHINA
Reviewed 3 weeks ago

Very good experience, the room is clean and service is great plus the boss is so helpful on local guidence. Additional, we were invited for the team party which was great to know people from different contries and make friends. We love it. I have to say we had a great holiday in NZ. Will book again when visit NZ.

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Helpful?
Thank Allisonma520
DiouLiu, General Manager at Greenacres Chalets And Apartments, responded to this review

Hi Allison, Thanks so much for taking your time on writing this valuable comment. I'm so glad that you had such joyful stay with us at Hanmer Springs. Your every single word is more than valuable to us, and you are always welcome back. Wish you all the best and regards

Beijing, China
Reviewed 3 weeks ago

good location with nice view. friendly staff. I went to NZ this October and spend a couple of days in this cozy beautiful apartment,the amazing mountain view and helpful staff impress me a lot. Honestly speaking,this is the most satisfying motel during this trip.

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Helpful?
Thank cx_tulip
Christchurch, New Zealand
Reviewed 3 weeks ago

Excellent service, friendly people, very good environment. Well layouts and good location in the town. We have been there few times as the family trip, and we will certainly go back there again. Highly recommended

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Helpful?
Thank 988austinh
DiouLiu, General Manager at Greenacres Chalets And Apartments, responded to this review

Dear Austin, Your comments are more than valuable to us. And we aim to provide outstanding accommodation and service to our guest all the time. Thanks again and all the best for you and your beloved ones.

Melbourne, Australia
Reviewed 3 weeks ago

It's my second time to stay here, and I meant to book a queen size bed room but I booked a room with two single beds by accident. Their friendly staff helped me with room changing and provided the excellent service as always. I'd definitely recommend it!

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Helpful?
Thank davidjmel
DiouLiu, General Manager at Greenacres Chalets And Apartments, responded to this review

Hi David, Thanks for taking time to drop some lines here for us. Our staff are always trained to exceed customer's satisfactory, we are trying to provide as best tailored service as possible. We wish you the best for your next trip and welcome you back.

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Amenities

Highlights
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
Official Description (provided by the hotel)
A Unique complex of cosy, individual alpine chalets and superior villas set in acres of parkland overlooking Hanmer Village and the mountains beyond. A short walk to the famous Thermal pools and Shops. 1, 2, 3 bedroom with fully equipped kitchens, something to suit everyone from couples to families. Spectacular views, privacy and quiet with room to move. Wireless internet, DVD library, BBQs, Playground, Private Spa. Commitment to environmental sustainability. Friendly NZ owners. ... more   less 

Additional Information about Greenacres Chalets And Apartments

Address: 84 Conical Hill Road, Hanmer Springs 7334, New Zealand
Region: New Zealand > South Island > Canterbury Region > Hanmer Springs
Price Range: RM387 - RM596 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Greenacres Chalets And Apartments 3*
Number of rooms: 13
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Hotel Style:
#6 Family Hotel in Hanmer Springs
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Questions & Answers

Questions? Get answers from Greenacres Chalets And Apartments staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Number 4 and 5 have the best views”
 of 5 bubbles DandA_10, 27 Nov 2016 | Read review
“Ask to see the room before you commit if possible.”
 of 5 bubbles PensbyLad, 24 Sep 2016 | Read review
“room away from the gravel driveway if you are a light sleeper”
 of 5 bubbles J4891IDmelissam, 20 Sep 2016 | Read review
“Book one of the villas rather than a chalet”
 of 5 bubbles del_b, 29 Mar 2016 | Read review
“I believe anywhere in this complex - as it's so quiet.”
 of 5 bubbles lesleyw818, 20 Mar 2016 | Read review
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