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Tussock Peak Motor Lodge

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147 Reviews from our TripAdvisor Community

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Showing 146: English reviews
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Christchurch, New Zealand
Reviewed 2 weeks ago via mobile

Called to finally book a night away and redeem a voucher (that doesn't include any T&C's or purchase nor expiry date) which we hadn't yet been able to use due to a pregnancy struggles and then having a new baby in the house to be told it had expired under old ownership and it was on me to contact old...

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Helpful?
2Thank amandasheat
TussockPeak, Owner at Tussock Peak Motor Lodge, responded to this review

Amanda, as someone who is as experienced in customer service as you are, you would know how important it is to maintain good dialogue. Resorting to demands and threats when you are offered support in getting your expired voucher honoured by the previous owners (who are the ones who have been paid for your voucher) does not encourage dialog, neither...

Kerikeri, New Zealand
Reviewed 3 weeks ago

We had a spacious room with King bed, private outdoor seating and a Spa Bath. Everything was clean and well maintained. The only unusual thing of note - there was no "kitchen sink", but a washing up bowl.soap liquid, tea towels were provided - to fill, then carry in to the "kitchen" area. It wasn't a negative - just a...

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Helpful?
Thank morecambegirl60
TussockPeak, Owner at Tussock Peak Motor Lodge, responded to this review

Thank you for your review. We are pleased to hear you enjoyed your stay and we hope you do return one day! We have 2 of the 14 units without a sink, unusual indeed, so they are at a lower price than the other similar units. There is a notice up that we offer to do the dishes the end...

Zeewolde, The Netherlands
Reviewed 3 weeks ago

Nice roomy room. There is a microwave and coffee and tea making facility in the room. Using the micorwave is a risk, very strict policy on "smell". So if it smells what you warm up and the owner doest like ut your in for a $250,- fine, We loved the jaccuzi. Tight parking spaces.

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Helpful?
Thank erikdefotograaf
TussockPeak, Manager at Tussock Peak Motor Lodge, responded to this review

Hi Erik, thanks for your review. You left no cooking odours that would prevent us from renting your room out to the next guests, but charging customers that do so is normal practice in motels, not only here. The charge is a minimum $200, not 250, however we did have a customer who destroyed the microwave somehow and they were...

Reviewed 4 weeks ago via mobile

We stayed here for one night and were very impressed with Tussock Peak Motor Lodge. Clean and tidy units, very comfortable beds and very friendly staff. All reasonably priced. Even offered complimentary towels for the pools a short walking distance away. Would defiantly stay again.

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Helpful?
Thank G6294QKlauram
TussockPeak, Manager at Tussock Peak Motor Lodge, responded to this review

We'll look forward to you staying again. Thank you for all your kind words, it's great to read you were very impressed. See you again sometime.

Christchurch, New Zealand
Reviewed 15 February 2017

Clean comfortable well appointed. Handy to all amenities. We visit Hanmer frequently and had not stayed at Tussock Peak before, but will certainly do so in the future. Inexpensive, and after arriving at short notice, we were made very welcome.

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Thank Cecily731
TussockPeak, Owner at Tussock Peak Motor Lodge, responded to this review

Thank you for your lovely review. Good to hear you found us value for money and we are pleased to hear you plan returning to stay with us.

Poole, United Kingdom
Reviewed 13 February 2017

Hanmer Springs is a beautiful small town with an amazing thermal pool complex. We stayed at a lovely motel, very clean, modern and well appointed. Parking was outside our door, and the town and access to pubs and restaurants was only minutes away.

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Thank Lesley W
TussockPeak, Owner at Tussock Peak Motor Lodge, responded to this review

Thanks Lesley, we're glad to hear you enjoyed your stay with us. We are indeed close to everything, a great range of restaurants in short walking distance and also activities, shops and cafes, (yet still a quiet location for a good night's sleep).

Christchurch, New Zealand
Reviewed 13 February 2017

We stayed in an executive spa unit as part of their Honeymoon Package. There is nothing I can fault about the room, it was immaculate. Everything was clean and tidy, the attention to detail was amazing. Our pool towels were folded into swans, an ice bucket for wine was prepared, and fudge and a giant toblerone was also included. The...

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Thank nicknack29
TussockPeak, Manager at Tussock Peak Motor Lodge, responded to this review

We are so glad you enjoyed your Honeymoon package. We do enjoy making the room up for such a special occasion. Sorry about the Netflix, but thanks for letting us know, I will make sure it is working again immediately, (occasionally a previous guest logs in with their own account - even though we ask people not to as we...

Bangkok, Thailand
Reviewed 10 February 2017

Only stayed one night but the room was a good size and well fitted out and very comfortable. Close to the pools,spa and restaurants. Our friends staying beside us weere equally happy with their accommodation

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Thank LesMc691
TussockPeak, Manager at Tussock Peak Motor Lodge, responded to this review

Thank you for taking the time to write a review of Tussock Peak Motor Lodge. It is much appreciated and we are glad you enjoyed your stay.

Christchurch, New Zealand
Reviewed 6 February 2017

This is a belated review as i forgot to do this earlier, We stayed at Tussock peak for two nights in October 2016. The room was very comfortable and had everything we needed. The location is great however as Hanmer is a small place you never have too far to go. The hosts were very helpful, towels for the pools...

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Helpful?
Thank johl26
TussockPeak, Owner at Tussock Peak Motor Lodge, responded to this review

Many thanks for your lovely review, we're very glad you enjoyed your stay. We are indeed close to everything, yet still a quiet location for a good night's sleep. We look forward to welcoming you back, and next time let's hope you might need a sun umbrella!

virginia
Reviewed 3 February 2017 via mobile

We've just checked in a couple of hours ago but have to admit to being underwhelmed. Maybe it's me and I need to start being more careful but just accepting a Trip Advisor rating doesn't mean as much as it used to. I don't normally go around looking for things that aren't satisfactory but I find myself looking around here...

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Helpful?
Thank travelonVirginia
TussockPeak, Owner at Tussock Peak Motor Lodge, responded to this review

Hi Virginia, We certainly don't rest on our laurels, so your valuable feedback is most appreciated. Of our 14 units, there are 2 that are classified as accessibility units, and these have showers designed with the correct slope level for wheelchair access. From your description I can see you stayed in one of these units. We are "blessed" with very...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
  • Self-Serve Laundry
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Affordable luxury and style in a prime central location. Stunning mountain views and a stroll away from Hanmer Springs' many attractions. Units range from spacious spa studios through to 2 bedroom family suites. ... more   less 

Additional Information about Tussock Peak Motor Lodge

Address: 2 Leamington Street, Hanmer Springs 7334, New Zealand
Region: New Zealand > South Island > Canterbury Region > Hanmer Springs
Price Range: RM461 - RM607 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Tussock Peak Motor Lodge 4*
Number of rooms: 14
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Also Known As:
Tussock Peak Motor Hotel Hanmer Springs
Tussock Peak Hotel
Hotel Style:
#8 Family Hotel in Hanmer Springs
#8 Romantic Hotel in Hanmer Springs
#12 Luxury Hotel in Hanmer Springs
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floor more privacy”
 of 5 bubbles erikdefotograaf, 27 Feb 2017 | Read review
“They advertise spa baths, so if you want one, mention it when booking.”
 of 5 bubbles LesleyW814, 13 Feb 2017 | Read review
“Executive spa room with covered balcony, other rooms have balconies but if it rains they become obsolete.”
 of 5 bubbles nicknack29, 12 Feb 2017 | Read review
“We were on the ground floor and had a private outdoor area.No traffic noise but we were away from the road”
 of 5 bubbles PatrickH636, 11 Dec 2016 | Read review
“higher floors have a very nice view”
 of 5 bubbles shadowfax950, 22 Oct 2016 | Read review
5 of 5