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Mercure Hotel Bad Homburg Friedrichsdorf

Hotels.comUS$75*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$98*
US$75*
US$76*
US$98*
US$75*
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Mercure Hotel Bad Homburg Friedrichsdorf
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361 Reviews from our TripAdvisor Community

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Showing 148: English reviews
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Cape Town Central, South Africa
Reviewed 2 weeks ago

Review collected in partnership with Mercure Hotels
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Helpful?
Thank johnsL8834RG
Sandra S, Manager at Mercure Hotel Bad Homburg Friedrichsdorf, responded to this review

Reviewed 22 March 2017

Staying for business so it was really only important that the room was clean, quiet and comfortable. Breakfast was reasonable with a good choice on both hot and cold buffet, and even the pool was a bonus if a little gloomy. I was able to sleep well and will happily return.

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Helpful?
Thank Paula S
Sandra S, Manager at Mercure Hotel Bad Homburg Friedrichsdorf, responded to this review

Dear Paula, we very much appreciate your comments regarding your stay at the Mercure Hotel Bad Homburg Friedrichsdorf . It is always a pleasure to receive positive feedback. We will share your comments with our team and are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Reviewed 18 March 2017 via mobile

The hotel is very outdated and in desperate need of refurbishment. The wifi is intermittent. The bed is uncomfortable and I was only given one very poor quality pillow (there was a second in the wardrobe but it was also very poor quality). But the final straw was definitely the terrible customer service I experienced when I was checking out...

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Helpful?
Thank Lucylucylucylucylucy
Sandra S, Manager at Mercure Hotel Bad Homburg Friedrichsdorf, responded to this review

Dear Lucy, thank you for taking the time to tell us about your experience at the Mercure Hotel Bad Homburg Friedrichsdorf . We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Padua, Italy
Reviewed 17 March 2017

The rooms are small, with low ceilings, the bathroom even smaller, almost no one is inside. I stayed two days and I have not even changed the towels. The tv has no Italian channel. The very small bed had only one very small and very low pillow. All for a price over 200 euro per night !!!

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Helpful?
Thank Giulio_Stefania
Sandra S, Manager at Mercure Hotel Bad Homburg Friedrichsdorf, responded to this review

Dear Giulio, thank you for taking the time to tell us about your experience at the Mercure Hotel Bad Homburg Friedrichsdorf . We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Peoria, Illinois
Reviewed 12 March 2017 via mobile

I had arrived in Frankfurt via an overnight flight from the US and had hoped the hotel could allow an early check-in. They were very accommodating and allowed me to check in at 9 AM. My room is fairly small but as expected for a single. It has been very quiet and comfortable for my stay three nights. I have...

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Helpful?
Thank FlyingMike
Sandra S, Manager at Mercure Hotel Bad Homburg Friedrichsdorf, responded to this review

Dear Mike, we very much appreciate your comments regarding your stay at the Mercure Hotel Bad Homburg Friedrichsdorf . It is always a pleasure to receive positive feedback. We will share your comments with our team and are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Reviewed 6 February 2017 via mobile

Was on a packaged tour group and stayed over for 2 consecutive nights. Perhaps rooms in Frankfurt are really expensive, we were put up in this neighborhood-town. Definitely my room x04 was a junior suite. Previous reviewer photo showing floorplan is self explanatory - rooms 04, 05 are wider than the rest on the same side whereas room 06 which...

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Helpful?
Thank mingming94wo
Sandra S, Manager at Mercure Hotel Bad Homburg Friedrichsdorf, responded to this review

Dear Sirs, thank you for taking the time to tell us about your experience at the Mercure Hotel Bad Homburg Friedrichsdorf . We are sorry that your experience did not meet your full expectations; please allow us to express our sincerest apologies. But thank you for the positive aspects which you have named. We strive to provide a superior service...

Sydney, Australia
Reviewed 5 January 2017

Purchased unsighted through Hotwire, for one night, this hotel was a convenient location in a suburban area for a quick exit north by car from the Frankfurt area. We drove from the airport in driving rain and on congested peak hour roads so I can’t comment on its convenience to either the airport or the CBD of Frankfurt. The room...

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Helpful?
Thank 291mike
Sandra S, Manager at Mercure Hotel Bad Homburg Friedrichsdorf, responded to this review

Dear Mike, thank you for taking the time to tell us about your experience at the Mercure Hotel Bad Homburg Friedrichsdorf. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

Rotterdam, The Netherlands
Reviewed 19 December 2016

Neat and clean room in a quite hotel price/quality is OK Room offers everything you expect. Friendly personell 7 minutes walk to station for direct S-Bahn into Bad Homburg and Frankfurt Great supermarket next door.

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Thank Kees v
Sandra S, Manager at Mercure Hotel Bad Homburg Friedrichsdorf, responded to this review

Dear guest, we very much appreciate your comments regarding your stay at the Mercure Hotel Bad Homburg Friedrichsdorf . It is always a pleasure to receive positive feedback. We will share your comments with our team and are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Reviewed 8 December 2016 via mobile

Looks old, rooms basically furnished Clean I was freezing in my room when I got there at 23:00 because the heating had been turned off (and it was freezing outside...). I turned it on and directly understood why it was off: it was very loud as if a river was running through the room so impossible to sleep with the...

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Helpful?
Thank Laurence M
Sandra S, Manager at Mercure Hotel Bad Homburg Friedrichsdorf, responded to this review

Dear guest, thank you for taking the time to tell us about your experience at the Mercure Hotel Bad Homburg Friedrichsdorf . We are sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Perth, Australia
Reviewed 6 November 2016

After a 15 day tour this was our last hotel, was looking forward to something special at the end of the tour. A big disappointment, small room, tiny bathroom. The meal supplied was rubbish (this could have had something to do with the budget from the tour company). The bar service was none existent you had to go looking for...

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1Thank Negal2014
Sandra S, Manager at Mercure Hotel Bad Homburg Friedrichsdorf, responded to this review

Dear guest, thank you for taking the time to tell us about your experience at the Mercure Hotel Bad Homburg Friedrichsdorf . We are sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Mercure Hotel Bad Homburg Friedrichsdorf near Bad Homburg just 25 km from the city of Frankfurt. Located in the Taunus region at the heart of the Rhine-Main area, our hotel is easy to get to by all means of transport. Our 125 rooms are equipped with flat-screen TV, air conditioning and Wi-Fi and welcome you with their warm, friendly atmosphere. After a long day, our restaurant "Kabinett" will treat you to regional and international delicacies. Round off your evening in our bar "Journal", have some fun in our bowling alley or enjoy a nice swim in our pool. ... more   less 

Additional Information about Mercure Hotel Bad Homburg Friedrichsdorf

Address: Im Dammwald 1, 61381 Friedrichsdorf, Hesse, Germany
Region: Germany > Hesse > Friedrichsdorf
Price Range: RM290 - RM612 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Bad Homburg Friedrichsdorf 4*
Number of rooms: 125
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Bad Homburg Friedrichsdorf staff and other travellers.
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Questions? Get answers from Mercure Hotel Bad Homburg Friedrichsdorf staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a larger room in the top floor”
gelatogirl72, 29 Mar 2016 | Read review
“Get high floor rooms”
taldebsi, 30 Jan 2016 | Read review
“I think you can take any room......this is a good place.”
JohnQuid, 20 Sep 2015 | Read review
“higher floors are less noisy”
lostinstarnberg, 9 Sep 2015 | Read review
“Hotel has some rooms on 8th floor. If you are a smoker choose one on 8th floor.”
sudheerm2016, 28 Aug 2015 | Read review
5 of 5
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US$75* /night
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Prices are for 1 room, 2 adults
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