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Mercure Hotel Bad Homburg Friedrichsdorf

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343 Reviews from our TripAdvisor Community

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Showing 139: English reviews
Perth, Australia
Reviewed 4 weeks ago

After a 15 day tour this was our last hotel, was looking forward to something special at the end of the tour. A big disappointment, small room, tiny bathroom. The meal supplied was rubbish (this could have had something to do with the budget from the tour company). The bar service was none existent you had to go looking for...

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1Thank Negal2014
Sandra S, Manager at Mercure Hotel Bad Homburg Friedrichsdorf, responded to this review

Dear guest, thank you for taking the time to tell us about your experience at the Mercure Hotel Bad Homburg Friedrichsdorf . We are sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Sydney, Australia
Reviewed 29 October 2016

Nice decor in the room and nice bath / shower amenities but there was a stain on the curtain which was a let down. Tea and coffee in the room which was great and room was clean. Yes I checked everywhere even under the bed. Stayed on a bus tour, we were told that the hotel always provides one staff...

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Helpful?
Thank Aussie2424
Sandra S, Manager at Mercure Hotel Bad Homburg Friedrichsdorf, responded to this review

Dear guest, we very much appreciate your comments regarding your stay at the Mercure Hotel Bad Homburg Friedrichsdorf . It is always a pleasure to receive positive feedback. We will share your comments with our team and are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Reviewed 18 October 2016 via mobile

This is a little nice hotel in Friedrichsdorf area, near/walking distance to a shopping centre & also not really far from the nearesr train station. Took taxi to Frankfurt cost about €40. Not too bad, the breakfast is quite good.

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Helpful?
Thank Andira-Ivan
Sandra S, Manager at Mercure Hotel Bad Homburg Friedrichsdorf, responded to this review

Dear guest, we very much appreciate your comments regarding your stay at the Mercure Hotel Bad Homburg Friedrichsdorf . It is always a pleasure to receive positive feedback. We will share your comments with our team and are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Annecy, France
Reviewed 8 October 2016

Same as the last time. The decoration is still a bit old fashioned but if you have a room on the back it is calm and the breakfast is nice. So if you have a meeting in this area and your are looking for a hotel with no problems this one is good

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Thank OuiOuiPhoto
Sandra S, Manager at Mercure Hotel Bad Homburg Friedrichsdorf, responded to this review

Dear guest, we very much appreciate your comments regarding your stay at the Mercure Hotel Bad Homburg Friedrichsdorf . It is always a pleasure to receive positive feedback. We will share your comments with our team and are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Wadalba, Australia
Reviewed 21 September 2016

This hotel is located a long way out of city. Our room was of good size, clean and comfortable, although we needed extra pillows. As we were on a tour, our meal selection (breakfast and dinner) was limited and the staff were like robots.

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Thank ostess
Sandra S, Manager at Mercure Hotel Bad Homburg Friedrichsdorf, responded to this review

Dear guest, thank you for taking the time to tell us about your experience at the Mercure Hotel Bad Homburg Friedrichsdorf . We strive to provide a superior service experience for every customer; your feedback is very important to us. We appreciate your sharing your concerns and are looking forward to welcoming you again in the near future. Sincerely, Dorte...

Reviewed 11 September 2016

Spent one night here- bed was comfortable, restaurant food was superb, staff at restaurant and reception were extremely accomodating, weather beautiful, beer cold etc only negative would be the size of the shower and the overall bathroom needs a face lift.

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Helpful?
Thank Rae C
Sandra S, Manager at Mercure Hotel Bad Homburg Friedrichsdorf, responded to this review

Dear Rae, we very much appreciate your comments regarding your stay at the Mercure Hotel Bad Homburg Friedrichsdorf . It is always a pleasure to receive positive feedback. We will share your comments with our team and are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Reviewed 6 September 2016

... from a 3 star hotel. Clean and tidy but nothing fancy. Parking is very limited but you can use the parking lot of the grocery store next door. The bar tender was really nice and the choice of beverages is okay but not great. If you're on the road and just need a place to rest it will do.

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Helpful?
Thank ElPuro247
Sandra S, Manager at Mercure Hotel Bad Homburg Friedrichsdorf, responded to this review

Dear Guest, thank you for taking the time to tell us about your experience at the Mercure Hotel Bad Homburg Friedrichsdorf . We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We will share your comments with our team and are sure that this feedback will serve as an encouragement...

Palmerston North, New Zealand
Reviewed 13 August 2016

This hotel is a good way from the city but a excellent hotel. The room was a generous size good size beds and comfortable, quiet location. There is a supermarket at the rear of the hotel. The dinner and the breakfast at the hotel were good,

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Thank Mike321881
Sandra S, Manager at Mercure Hotel Bad Homburg Friedrichsdorf, responded to this review

Dear Mike, we very much appreciate your comments regarding your stay at the Mercure Hotel Bad Homburg Friedrichsdorf . It is always a pleasure to receive positive feedback. We will share your comments with our team and are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Chalons-en-Champagne, France
Reviewed 11 August 2016

My son and I spent a night there in late july. The staff was very helpful. The room is clean and pretty big. Unfortunately, The WC is close to the door and it's quite uncomfortable. Next morning, we spent good time at the swimming-pool. the water was warm. After swimming we enjoyed the complete breakfast. In sum, next time we'll...

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Helpful?
Thank bmunch
Sandra S, Manager at Mercure Hotel Bad Homburg Friedrichsdorf, responded to this review

Dear guest, we very much appreciate your comments regarding your stay at the Mercure Hotel Bad Homburg Friedrichsdorf . It is always a pleasure to receive positive feedback. We will share your comments with our team and are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Lebanon
Reviewed 27 July 2016 via mobile

I have visited this hotel for three nights, friendly staff but small rooms, I expected more space in the room but it was ok. location is not bad. The breakfast is good for a three stars hotel. No traffic around the hotel, It need thirty minutes to be at Frankfurt down town.

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Thank Adnan H
Sandra S, Manager at Mercure Hotel Bad Homburg Friedrichsdorf, responded to this review

Dear guestm we very much appreciate your comments regarding your stay at the Mercure Hotel Bad Homburg Friedrichsdorf . It is always a pleasure to receive positive feedback. We will share your comments with our team and are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Mercure Hotel Bad Homburg Friedrichsdorf near Bad Homburg just 25 km from the city of Frankfurt. Located in the Taunus region at the heart of the Rhine-Main area, our hotel is easy to get to by all means of transport. Our 125 rooms are equipped with flat-screen TV, air conditioning and Wi-Fi and welcome you with their warm, friendly atmosphere. After a long day, our restaurant "Kabinett" will treat you to regional and international delicacies. Round off your evening in our bar "Journal", have some fun in our bowling alley or enjoy a nice swim in our pool. ... more   less 

Additional Information about Mercure Hotel Bad Homburg Friedrichsdorf

Address: Im Dammwald 1, 61381 Friedrichsdorf, Hesse, Germany
Region: Germany > Hesse > Friedrichsdorf
Price Range: RM258 - RM623 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Bad Homburg Friedrichsdorf 4*
Number of rooms: 125
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Bad Homburg Friedrichsdorf staff and other travellers.
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Questions? Get answers from Mercure Hotel Bad Homburg Friedrichsdorf staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a larger room in the top floor”
 of 5 bubbles SilvitaCE, 29 Mar 2016 | Read review
“Get high floor rooms”
 of 5 bubbles taldebsi, 30 Jan 2016 | Read review
“I think you can take any room......this is a good place.”
 of 5 bubbles JohnQuid, 20 Sep 2015 | Read review
“higher floors are less noisy”
 of 5 bubbles lostinstarnberg, 9 Sep 2015 | Read review
“Hotel has some rooms on 8th floor. If you are a smoker choose one on 8th floor.”
 of 5 bubbles sudheerm2016, 28 Aug 2015 | Read review
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