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Palladium Hotel Don Carlos

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Palladium Hotel Don Carlos
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1,207 Reviews from our TripAdvisor Community

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Showing 989: English reviews
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Leicestershire, United Kingdom
Reviewed yesterday NEWvia mobile

We just had a week at this gem of a hotel and we can't fault it in anyway. At check in we were welcomed with juice and a freshen up flannel. We did upgrade our room to a suite, which was definitely well worth it. All of the staff work so hard, and all were so pleasant, polite and helpful,...

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Helpful?
2Thank Trishaw5354
Manchester
Reviewed 2 days ago NEWvia mobile

We have just arrived home from a lovely holiday at this fantastic hotel. All of the staff were helpful and friendly, the food was delicious! (so glad we went all inclusive as there were so many different choices i wanted to try) and the entertainment staff do a wonderful job! The hotel is very modern and you are welcomed with...

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2Thank Holidssy13
Customer_Care_PHG, Director de Relaciones Públicas at Palladium Hotel Don Carlos, responded to this review

Dear Holidssy13, We appreciate your kind words following your recent stay at "Palladium Hotel Don Carlos". It was a pleasure to welcome you to the hotel. We're delighted to read that you thoroughly enjoyed your experience especially the exceptional service you received from my colleagues. I will take great pleasure in sharing your generous review with the team. We hope...

A
Reviewed 3 days ago NEWvia mobile

Stayed here for three nights, good value for money. Lovely spacious suite with a big, comfortable bed, a balcony and big bathroom with a bath and large separate shower. Coffee and tea facilities, minibar and a comfortable seating area with a second (!) tv. The hotel is situated in the residential area Siesta, which offers some nice restaurants and lots...

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1Thank D S
Customer_Care_PHG, Director de Relaciones Públicas at Palladium Hotel Don Carlos, responded to this review

Dear D S, Thank you very much for your generous review following your stay at "Palladium Hotel Don Carlos". I am extremely pleased to read that you enjoyed your stay with us. We look forward to welcoming you back in the near future. Kind regards, Hospitality Manager Palladium Hotel Don Carlos

Bognor Regis, United Kingdom
Reviewed 3 days ago NEW

We stayed here from 8th April till 15th April. The hotel was lovely all the staff very friendly and could not do enough to make your stay enjoyable. Animation team tried very hard all day to entertain the quest and did a very good job you could join in but they never pestered you if you said no. The evening...

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Helpful?
2Thank Gill U
Customer_Care_PHG, Director de Relaciones con Clientes at Palladium Hotel Don Carlos, responded to this review

Dear Gill, First of all let me thank you for taking the time to write such a nice review about your experience at Palladium Hotel Don Carlos. We are glad to know that you liked the room and the views from it during your stay at the hotel. We appreciate your nice comments about our hotel, our food and mostly...

Manchester, United Kingdom
Reviewed 3 days ago NEW

I'll start with the good points - as I really would recommend the hotel, as I am sure the customer service issues would possibly be better in peak season. We visited the Palladium Don Carlos in mid April and I have to say in terms of food, location, entertainment and style - this hotel was utterly perfect. Just enough going...

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1Thank KW123456789
Customer_Care_PHG, Director de Relaciones Públicas at Palladium Hotel Don Carlos, responded to this review

Dear KW123456789, Regarding your recent stay at the "Palladium Hotel Don Carlos", I would like to thank you for taking the time to write, highlighting certain points which were of concern and disappointment to you. It is worth pointing out that we appreciate any constructive criticism, as this will enable us to achieve constant improvement in our quality of standards...

Fife, United Kingdom
Reviewed 4 days ago NEWvia mobile

Just returned home from this lovely hotel 2 days ago. On arrival, check in was prompt and we received a glass of orange juice and a cold cloth, refreshing! Our room (114) was small but had everything we required, bathroom and shower was modern. There was an option to upgrade on arrival which in hindsight, I think would be worth...

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2Thank meganmcivor
Customer_Care_PHG, Director de Relaciones con Clientes at Palladium Hotel Don Carlos, responded to this review

Dear Meganmcivor, Thank you for taking the time to write this review, we always appreciate it. We are happy that you had a great time in Ibiza and that we were part of it! It is great that you liked your room and its facilities and that you enjoyed your stay in Palladium Don Carlos, it is really heartwarming to...

Ormskirk, United Kingdom
Reviewed 4 days ago NEW

Just returned from spending a week at this hotel, First meal I had was salad to start with and my wife noticed a spider in the salad which I was about to eat, I called waitress over who squealed and went and got a paper towel and was going to just remove the spider but I told her to take...

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2Thank wassa008
Customer_Care_PHG, Director de Relaciones con Clientes at Palladium Hotel Don Carlos, responded to this review

Dear Wassa 008, Firstly, we wish to apologize since your experience of the Hotel was not too our normal high standard. Obviously, we were disappointed to read the report on your experience at the restaurant. It is our philosophy to ensure that we provide our guests with the highest standards of product and service at all times. On the other...

dollshouse
Reviewed 5 days ago NEW

Arrived around 9pm after a very good flight and we were warmly welcomed by a very friendly and informative team on Reception. The Hotel is lovely, in a beautiful setting with direct access to a private beach. As it was a birthday treat, we had a sea facing room and although the first room we had was not quite what...

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1Thank Lucysonaplate
Customer_Care_PHG, Director de Relaciones Públicas at Palladium Hotel Don Carlos, responded to this review

Dear Lucysanoplate Let us thank you first of all for taking the time to write a review about your stay in our hotel, it is always great to know our guests opinion about our services and products. We are glad to hear that you liked our hotel rooms, its facilities and our all-inclusive drinks in our bar. It is nice...

London, United Kingdom
Reviewed 6 days ago NEWvia mobile

Stayed in the Palladium White Island Playa d'en Bossa 2 years ago so thought I'd try this all inclusive hotel on another part of the island. Service from the staff still a high standard but bit disappointed with the buffet. What was available was cooked fine but of a limited choice and not as good as the other hotel. I...

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3Thank VonHarry
Customer_Care_PHG, Hospitality Manager at Palladium Hotel Don Carlos, responded to this review

Dear M. VonHarry, I would like to thank you for leaving ths review about your stay at Palladium Don Carlos Hotel and for sharing your impression in the Tripadvisor's Community. We are happy to know how you appreciated aspects of our Service, such as for our Staff's helpfulness and high standard. We apologize for the unconfortable bed mentioned or the...

London, United Kingdom
Reviewed 6 days ago NEW

We arrived after a difficult flight. We were welcomed by the wonderful receptionist Silvia on reception who was warm, friendly and very comforting after a difficult journey. The entertainment team of Silvia who provided friendly conversation and sang beautifully in the evening was wonderful. Her colleague Nacho was equally friendly and entertaining. I will definitely come back as the hotel...

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2Thank VivineC
Customer_Care_PHG, Hospitality Manager at Palladium Hotel Don Carlos, responded to this review

Dear Vivin, Thank you for choosing to stay at Palladium Hotel Don Carlos and thank you also for taking a few minutes to leave your review following your second visit. It is a pleasure to hear such nice words regarding our reception and our entertainment staff, they work very hard to make your stay as comfortable as possible. Be assured...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Free Internet
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Palladium Hotel Don Carlos is an adults only, exclusive hotel situaded an ideal place for a couple to spend a relaxed and romantic holiday. For a peaceful holiday for couples, friends or families, as its located right on the beachfront in a beautiful and quiet area surrounded by pine trees. It has been completely refurbished with a modern and chic touch. ... more   less 

Additional Information about Palladium Hotel Don Carlos

Address: C/ Los Rosales 53 Urb. Siesta, 07849, Santa Eulalia del Rio, Ibiza, Spain (Formerly Fiesta Hotel Don Carlos)
Region: Spain > Balearic Islands > Ibiza > Santa Eulalia del Rio
Price Range: RM540 - RM1,616 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palladium Hotel Don Carlos 4*
Number of rooms: 168
Reservation Options:
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Also Known As:
Don Carlos Hotel Ibiza
Palladium Hotel Don Carlos Ibiza/Santa Eulalia Del Rio
Hotel Style:
#1 Top resorts Hotel in Santa Eulalia del Rio
#3 On the Beach Hotel in Santa Eulalia del Rio
#5 Luxury Hotel in Santa Eulalia del Rio
#5 Romantic Hotel in Santa Eulalia del Rio
#27 Family Hotel in Santa Eulalia del Rio
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Questions & Answers

Here's what travellers have asked, with answers from Palladium Hotel Don Carlos staff and other travellers.
163 questions
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Questions? Get answers from Palladium Hotel Don Carlos staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites and family rooms”
wassa008, 25 Apr 2017 | Read review
“Sea view ... although above the pool it wasn't noisy at all. (this hotel is adults only)”
Lucysonaplate, 24 Apr 2017 | Read review
“Request to be upgraded to a seaview room.”
VivineC, 23 Apr 2017 | Read review
“Go for a sea view suite”
Kitty2017, 22 Apr 2017 | Read review
“Pay a little more, take the suite.Just fabulous. Not enough words to describe”
margie961, 17 Apr 2017 | Read review
5 of 5