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Traveller (312)
Room & Suite (81)
Dining (16)
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Overview
  • Excellent48%
  • Very good32%
  • Average13%
  • Poor5%
  • Terrible2%
Travellers talk about
“the river”(286 reviews)
“family room”(12 reviews)
AMENITIES
Free Internet
Breakfast included
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
Pets Allowed
4 Star Hotel
All hotel details
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Reviews (904)
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295
124
51
20
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LanguageEnglish
414
295
124
51
20
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All reviewsthe riverbeautiful locationfamily roomnight staybar menubit datedfour poster bedcar parkboth nightsno liftboth morningsshort breakrelaxing breakgoodrich castlefull englishyat rockstaff were excellent
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1 - 5 of 904 reviews
Reviewed 3 days ago via mobile

This hotel is in a truly beautiful setting. It is peaceful and there are a variety of walks nearby. The rooms are adequate though a little dated. The bed was ok but could definitely have done with updating and the ensuite again was perfectly fine...More

Thank Sandra C
Reviewed 5 days ago

My wife and I would recommend this hotel, in the beautiful Wye valley the setting this hotel is situated in is stunning. The food was very good and our room had a lovely view of the river. The room was comfortable but a little dated...More

Thank bryancrawford54
Reviewed 1 week ago

We were charged for the room which had been given to us as a gift. Plus two lots of Fish and Chips@ £13.95, but we only had one. £100 in case of damages. When we arrived home we checked the bill again to find we...More

1  Thank nikajoo
Reviewed 1 week ago

Called in for a meal on a sunny Saturday. Parked without to much trouble but the place was very busy. Lovely gardens with tables not to close together and lovely views. The bar was very busy but the wait did not seem to long, it...More

Thank Jeffweare
Reviewed 1 week ago via mobile

Stayed in room 1 the bed was very comfortable, large room with sofa, chairs, TV and tea/coffee facilities. Large Bathroom with bath/shower. Reception service is a joke stood at desk at different times throughout stay, no call bell or staff, they were either taking bags...More

Thank Beverley F
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About
Amenities
Top amenities
Restaurant
Free Internet
Bar/Lounge
Breakfast included
Hotel Amenities
Breakfast included
Meeting Rooms
Banquet Room
Conference Facilities
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$73 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$73 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (312)
Room & Suite (81)
Dining (16)
Pool & Beach (2)
Business Centre & Event Rooms (7)
Family and Play Areas (3)
Questions & Answers
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Andrea B
3 May 2018|
Answer
Response from OughtiJohn | Reviewed this property |
Yes they are dog friendly. Standard/classic room - can’t really help except that we were told we had been upgraded. If it was an upgrade it was only on size. We had room 2 which was a decent size (with a settee). Other than... More
0
Votes
Andrea B
27 February 2018|
AnswerShow all 5 answers
Response from OughtiJohn | Reviewed this property |
Card impressions are taken and we were told that their bank holds £100 from your account which is repaid when you leave provided you don’t wreck your room etc. We used it to pay our car park fee, meal bill etc. Hope this... More
1
Vote
r0wlands84
31 July 2017|
AnswerShow all 4 answers
Response from RLSY | Property representative |
Good Afternoon, We don't have any rooms on the ground floor and we do only accept dogs into rooms which are on the first floor. You would need to book directly with us if you are thinking of bringing a dog just to ensure... More
0
Votes
Room Tips
"Ask for a room with a river view"
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"We booked a room overlooking the river Wye but if you go onto the website you are able to choose"
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"Be very wary"
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"Did not stay at hotel"
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