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Iberostar Ensenachos

Traveller (11248)
Pool & Beach (3509)
Room & Suite (1290)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Located in Cayo Ensenachos this 5-star Iberostar resort is designed to conquer the hearts of even the most discerning travellers because of its services, first-rate facilities and exclusive location. If you want to experience the exotic side of Cuba, this hotel is your ideal choice. It offers travellers all kinds of services such as a variety of restaurants, spa and relaxation areas, shows and entertainment programmes, Star Camp, outdoor pools, a fitness room, convention centre, and even rooms with a private Jacuzzi. This country with lots of history awaits, and it offers you a unique holiday!
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free parking
Bar/Lounge
Spa
Adult pool
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Paid Internet
Public Wifi
Tennis Court
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Park View
HOTEL CLASS
6,301Reviews
11,303Photos
1,171Q+A
100Room tips
Traveller rating
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Popular mentions
Let me start off by saying I have never had a bad experience at any other resort we have been to, and we have been everywhere. As a couple getting married, we had been to Varadero once before and had fallen completely in love with Cuba. The people were some of the most
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Best part of the vacation was the beach. Absolutely beautiful. Awesome beach! Spent majority of time on the beach. Second best were the Hobie cats. Restaurants were good and fare was normal to good. Seafood resto my fave. Surf and Turf was delicious. Staff at restaurants were
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This resort is the best in Cuba my husband and I have stayed so far. We had low expectations about the food based on previous experience but we were pleasantly surprised. The buffet in particular was very good. Especially the seafood pasta. The fish was cooked to perfection!
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Response from QualityMCuba, Quality Manager at Iberostar Ensenachos
Responded yesterday
Dear guest, First of all, we want you to know that the way you have described your stay with us is really helpful and we thank you for providing your rating. Although the majority of your comments show that in most areas we are performing well with our efforts and quality service, we have taken your feedback regarding the areas you raise seriously as we know that we can only improve by listening to our guests. Again, we want to thank you very much for sharing this review of our hotel and we would be happy to welcome you back to one of our hotels in the future. Best Regards, Quality Manager Iberostar Ensenachos
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I was impressed from the first day to the last. We paid a lot for the experience as it was March Break, but would definitely go back. The food was very good. I had the tastiest pork chops made right on the spot, and a freshly made pasta dish to die for. Breakfast was not my
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Response from QualityMCuba, Quality Manager at Iberostar Ensenachos
Responded yesterday
Dear Felix, Firstly we want to thank you for choosing Iberostar for your recent holiday and for sharing your experience with us. We are really happy to read your enthusiastic comments about our prime pillars we set in place to ensure splendid vacations for our guests. Beautiful locations, helpful and friendly staff, cleanliness of our hotel and high standards of gastronomy are some of the most important elements of our company and reading that you found them all to your liking is brilliant news. Once more we thank you for this complimentary review of our hotel and we hope to see you again in the future. Best Regards, Quality Manager Iberostar Ensenachos
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We stayed during march break 2019 with our two teenage daughters and had a fantastic time! Although the drive to and from the airport is long, approx. 90 mins. it went fast as we watched the scenery that was very interesting and eye opening! Check in was fast and easy. We had
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Response from QualityMCuba, Quality Manager at Iberostar Ensenachos
Responded yesterday
Dear Aileen, We would like first of all for you to know that we are really pleased that you had such an excellent holiday with us at our hotel. Every area and every service of our hotel is designed to provide a quality holiday experience, and whenever we receive confirmation this has been achieved we consider it a success story. We would like to thank you once again for your appreciation and hope to welcome you back again soon. Best Regards, Quality Manager Iberostar Ensenachos
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villas are nice too
Beautiful grounds
Cama habitación
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123456258
What beach is located at iberostar enchenachos?
Iberostar Ensenachos is on its own Cayo ( Island ) there is only this one hotel but two stunning beaches, Megano beach located closest to the main hotel and nearest to the Spa section and Park Suites section and Ensenachos beach located closest to the Grand Village section but also accessible to all guests if IE. there are no locals on this Cayo except the staff working at the hotel. Both beaches are safe and usually very calm. The other hotels of Cayo Santa Maria are not far away but they have their own beaches, they cannot access Megano beach or Ensenachos beach.
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The restaurant at the park ( family section ) is the same menu at lunch as the spa section, the last time I looked. The only difference is that there will be children at lunch at the park section. The Spa section is adults only that have booked that section. You can use both beaches, there is a lunch restaurant on Megano beach now that was not there during Hideaway days and there is a small snack bar at the end of Ensenachos beach that serves hamburgers and hot dogs that wasn’t there in the Hideaway days. You just can’t go and use the facilities in the spa section except the actual spa ) you can still walk the grounds ) and you can’t use the facilities at the Grand Village unless you wish to pay to go to dinner at El Colonial by reservation. You will still love it ( we do ) as much as the Hideaway days but it is a different vibe now. Children in the lobby might be a surprise to you if you remember the quietness it used to be. If you book the spa section you can use both spa and park suites section. If you book the Grand Village you can use the entire resort. We have been many times during Hideaway years and also Iberostar years so if you have any other questions please feel free to message me.
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I have seen Beefeater, Chivas Regal Malibu, J&B,Jamison,Absolute, Mastreo, Ballantin's to name a few. I have ever seen Crown, might want to pick up at Duty free if that's what you like. Loads of Cuban stuff, top shelf rums etc. There is a great selection.
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How far is this resort from the airport? Thanks.
It’s 110 km from Santa Clara Airport to the Iberostar Ensenachos . The ride takes 90 minutes.
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123456235
"Ask to be upgrated to a bungalow if staying in the spa section!"
"Spa section has no kids so it's great"
"villas at Grand Village are all ground level"
"Pick the second floor instead of the ground floor."
"Select a room on the second floor or in the Spa section - no kids in spa section."
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ALSO KNOWN AS
iberostar ensenachos hotel cayo ensenachosoccidental royal hideaway ensenachos cayoroyal hideaway ensenachosoccidental royal hideaway ensenachos hotel
FORMERLY KNOWN AS
Royal Hideaway Ensenachos
LOCATION
CaribbeanCubaCayo Ensenachos
NUMBER OF ROOMS
506
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