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Iberostar Ensenachos

Traveller (11169)
Pool & Beach (3486)
Room & Suite (1288)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Located in Cayo Ensenachos this 5-star Iberostar resort is designed to conquer the hearts of even the most discerning travellers because of its services, first-rate facilities and exclusive location. If you want to experience the exotic side of Cuba, this hotel is your ideal choice. It offers travellers all kinds of services such as a variety of restaurants, spa and relaxation areas, shows and entertainment programmes, Star Camp, outdoor pools, a fitness room, convention centre, and even rooms with a private Jacuzzi. This country with lots of history awaits, and it offers you a unique holiday!
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Property amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Adult pool
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Paid Internet
Public Wifi
Tennis Court
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Park View
HOTEL CLASS
6,216Reviews
11,225Photos
1,157Q+A
100Room tips
Traveller rating
  • 2,807
  • 2,055
  • 853
  • 339
  • 166
Time of year
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  • English
Popular mentions
We love this resort! It was our eighth visit, and sadly, while the rooms have been spruced up and look lovely, the food service has suffered a surprising downturn. There was a lack of selection at the buffet, and the food was not always hot. But there were always fresh fruits
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Review collected in partnership with Iberostar
Nice place as espected! bit busier than i thought it World be! very convinient as it is almost one of the forst hotels you find on the little island! food is great! the variaty of it and also very well made wich is sort of unissual for these type of places! recomend it
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We had a great stay at the Iberostar Ensenachos. The people were super friendly which made our visit more enjoyable. People like Milays,Vangie,Yeimi,Yesmani,Hector and Yuri and others in the teams. The resort is well layed out and Ensenachos beach is world class. We took the all
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This is our 6th visit and still absolutely LOVE it. The amazing staff (Michel, Dulaivys, Yandry, Marichal, Lizzy - to name a few) are just like family. They welcome you with open arms and can't do enough to make you happy. They go the extra mile and they are grateful that you
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Review collected in partnership with Iberostar
Response from ReputationOnline, Quality Manager at Iberostar Ensenachos
Responded 2 days ago
Dear guest, We would like first of all to mention our appreciation for the loyalty you have shown us over the years by returning to our hotel for your latest holiday. We are also very happy that you have taken the time to share your experience with us. Your description of our facilities and services can only be regarded as a success story and your comments show that we are on the right track with our numerous efforts and attention to detail. Moreover, your evaluation is of the utmost importance for us because it shows through dialogue we can achieve the individual wishes and preferences of our guests and constantly improve on the service we provide for them. Thank you so much for the kind words regarding our staff. We would like once again to thank you for this great review of our hotel and we will be very happy to welcome you back to stay with us soon. Best Regards, Quality Manager Iberostar Ensenachos
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I recently stayed at Iberostar Ensenachos, in the family section of the resort. Overall, my family had a very nice, relaxing, vacation. I felt the resorts’ biggest attraction is it’s secluded and quiet setting and gorgeous landscape. Both beaches are fantastic, with
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Album Categories
All photosTravellerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
Building 25 Spa Section
View from front door of suite.
View from hot tub on room patio.
View from room patio.
Sunset from room patio.
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123456258
We were told that there is still a shortage in general population. Now, you do not really see it in the hotel. Bread and buns are not always fresh. You can tell they were microwaved when they bring it to you. We were told that the shortage is due to the inabilty of mills to produce flour since they need spare parts that are hard to obtain.
1 vote
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According to their Facebook page the walkway by the lobby opened a few weeks ago.
2 votes
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There were pizzas available on Megano a few years ago & there is one at the buffet.
1 vote
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Yes there’s a smoothie bar inside the Buffett. I didn’t personally have one, but the fresh fruit was great!
2 votes
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123456232
"Book in the SPA area if you want to be close to both the beach & pool and the lobby area"
"Spa Section is quiet . Please not this hotel is not for people with mobility issues. Lots of walking and 1 to 3 steps to bungalow."
"Upper floors facing the beach (shaded balconies)"
"all rooms in Grand Village section are excellent"
"a second floor south facing room gets you sun all day long"
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ALSO KNOWN AS
iberostar ensenachos hotel cayo ensenachosoccidental royal hideaway ensenachos cayoroyal hideaway ensenachosoccidental royal hideaway ensenachos hotel
FORMERLY KNOWN AS
Royal Hideaway Ensenachos
LOCATION
CaribbeanCubaCayo Ensenachos
NUMBER OF ROOMS
506
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