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Iberostar Ensenachos

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Iberostar Ensenachos
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4,955 Reviews from our TripAdvisor Community

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There are newer reviews for Iberostar Ensenachos
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Showing 3,219: English reviews
Winnipeg, Manitoba
Reviewed 6 days ago NEW

My wife and I are going back to Iberostar Ensenachos on March 31, 2017 until April 7, 2017. This will be our 6th time here. (Our first time was when it was the Occidental Royal Hideaway). We are not the only people who love Ensenachos. I have also found numerous other people who have been here six times or more....

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6Thank Bob H
Ontario
Reviewed 6 days ago NEW

We travelled here over March Break-my husband, 15 yr old daughter and myself. This was my 8th trip to Cuba, but the first in Cayo Santa Maria. The drive from the airport went quickly and we arrived for check-in around 10:15 at night. Because of all of the highly positive reviews, I guess I had high expectations, but our check-in...

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7Thank BusyBees4
Montreal, Canada
Reviewed 6 days ago NEW

Iberostar Ensenachos is a beautiful resort....although large and spread out.....for some getting around might be a problem. The two beaches are stunning! The food was great & plentiful. Our staff in the main buffet were amazing & cheerful......thank you Yaima, Gretel and Henry. Our maid in Bungalow 41 was meticulous in every detail & went above and beyond.....thank you Aidelita!...

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2Thank Maria T
Reviewed 1 week ago NEW

The beaches in Cuba are second to none and the 2 beaches at this resort are no exception. We stayed in the Spa section and were very happy with our room (2nd story, balcony). The rooms are spacious, clean and have what you need as far as being inside...which we only were to sleep. The pool in the Spa section...

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8Thank Jennifer T
Kitchener, Canada
Reviewed 1 week ago NEW

Will return based on the friendly staff, and spectacular beach! Travelled with our 6yr old. She made friends with so many of the staff. Yunior was amazing at the pool and included her in the pool games, and they enjoyed ping pong! Had fun just watching him engage the guests! Amazing personality! Orlando was a hit at the pool bar....

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7Thank sherrylynd75
Halifax, Nova Scotia, Canada
Reviewed 1 week ago NEW

Just returned home from a week at Iberostar Ensenachos (March 9-16). We travelled here for the first time last year and decided to return this year - the first time we have returned to any resort. It was the March Break in most of Canada - as a result the resort was very busy. That said, the service was excellent...

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6Thank kippycam
Agassiz, Canada
Reviewed 1 week ago via mobile

Just finished a 2 week vacation at the Iberostar Ensenachos in Cuba, it was the best experience I have ever had at an all inclusive, including those in Mexico. The service was amazing, the staff the friendliest and most helpful we have ever had. The Ensenachos Beach was beautiful, only one day when we had a late start to the...

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7Thank SJB9943
Director A, Gerente at Iberostar Ensenachos, responded to this review

Dear Guest, On behalf of the management and the staff at IBEROSTAR Ensenachos we want to thank you for choosing us as your preferred destination in Cuba. There is nothing we love more than reading that our guests felt well looked after and thoroughly enjoyed every aspect of their stay at our IBEROSTAR Ensenachos hotel; we are very grateful for...

London, United Kingdom
Reviewed 1 week ago

We stayed here for 5 nights and liked the rooms, grounds and beach. However, the hotel services are somewhat average - there were no spare pillows/cases available and the cosmetics were not replenished the next day. The beach towels were not available when we went to the pool (run out of them). The restaurants are good.

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5Thank littleexplorer2017
Director A, Gerente at Iberostar Ensenachos, responded to this review

Dear Guest, Thank you so much for sharing with us your excellent vacation at the IBEROSTAR Ensenachos here in trip advisor. We really appreciate the time you took to let us know about your experiences while staying with us. Your input is extremely important to us and we will be forwarding your remarks directly to the management team so they...

Toronto, Canada
Reviewed 1 week ago

excellent room ....spacious well located but poorly serviced.....at times no towels and no hot water very good grounds for walking quite safe great choice of beaches and amenities such as cabana shelters and chairs very poor choice of meals in buffet and snack bars personnel only friendly when tipping in advance 80% of coffee cups were chipped specialty restaurants Palazzo...

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5Thank _robertcravero
QualityMCuba, Manager at Iberostar Ensenachos, responded to this review

Dear guest, Firstly we would like to thank you for choosing our IBEROSTAR Ensenachos hotel for your family vacations in Cuba and for the time you spent to share your experience with us. We really appreciate you mentioning the great service of our servers at the beach and the confort of your excellent room; we will definitely share your comments...

London, Canada
Reviewed 1 week ago

Our family has a great time here! The beach was amazing and beautiful. The staff were very friendly and helpful, they made our experience a good one! There are a few staff members that stand out for us especially Yunior Darias, he was always there when we needed his help and he was very entertaining. We couldn't imagine our trip...

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3Thank JenandPierre
Director A, Gerente at Iberostar Ensenachos, responded to this review

Dear Guest, On behalf of the management and the staff at IBEROSTAR Ensenachos we want to thank you for choosing us as your preferred destination in Cuba. There is nothing we love more than reading that our guests felt well looked after and thoroughly enjoyed every aspect of their stay at our IBEROSTAR Ensenachos hotel; we are very grateful for...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on the impressive Cayo Ensenachos, Cayo Ensenachos brings all the Cuban flavour to some of the most exclusive Caribbean beaches. Holidays in Cayo Ensenachos are always great. The area features two exclusive, beautiful and quite unknown beaches. Kilometers of golden sand waiting for you and facing the turquoise-shaded ocean. Two of the beaches are bound to captivate you: Megano and Ensenachos. The heavenly beaches and the luxury hotels and resorts in Cayo Ensenachos, offer anything you might think of. Rest is only one of the attractions you'll enjoy if you spend your holidays in Cayo Ensenachos, one of Cuba's most exclusive destinations. ... more   less 

Additional Information about Iberostar Ensenachos

Address: 52700, Cuba (Formerly Royal Hideaway Ensenachos)
Region: Caribbean > Cuba > Cayo Ensenachos
Price Range: RM727 - RM1,555 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Iberostar Ensenachos 5*
Number of rooms: 506
Also Known As:
Iberostar Ensenachos Hotel Cayo Ensenachos
Occidental Royal Hideaway Ensenachos Cayo
Royal Hideaway Ensenachos
Occidental Royal Hideaway Ensenachos Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Ensenachos staff and other travellers.
654 questions
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Questions? Get answers from Iberostar Ensenachos staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If in the Grand Village the rooms from 6600 to 7700 offer sunset and ocean views.”
 of 5 bubbles Monteh0228, 22 Mar 2017 | Read review
“Any room is nice”
 of 5 bubbles markbT3535IY, 22 Mar 2017 | Read review
“Nicest beach ever”
 of 5 bubbles magnifico2016, 22 Mar 2017 | Read review
“Building 40 is close to Megano Beach and very quiet”
 of 5 bubbles HollyHaligonia, 20 Mar 2017 | Read review
“2nd floor facing outside”
 of 5 bubbles RFH53, 19 Mar 2017 | Read review
5 of 5