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Iberostar Ensenachos

07/05/2017 08/05/2017
1 room 2 adults 0 children
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Iberostar Ensenachos
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5,066 Reviews from our TripAdvisor Community

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Showing 3,290: English reviews
Whitby, Canada
Reviewed 24 May 2013

We recently visited Iberostar Ensenachos and had a great time. I went with my father for a little birthday escape and some quality time. The resort was well kept and the rooms are clean and quite nice.The service was great as the Cuban people try hard to make your stay enjoyable. The beach and weather were amazing as we had...

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Helpful?
3Thank John A
Brenda C, General Manager at Iberostar Ensenachos, responded to this review

Dear John A, On behalf of all our staff we take this opportunity to thank you for your comments and suggestions about your stay with us. I will forward your review to the staff, specially to the staff at Lucy´s Club, and the beach and pool attendants. We hope that all your vacations are as good and eve better than...

Halifax, Canada
Reviewed 24 May 2013

We travelled with 64 of our family and friends to IE for our wedding from April 25th- May 2nd from Halifax with Sunwing! We chose IE after careful research, and great reviews from family and friends. As the bride, Sunwing put my dress in a special compartment on the plane for safe travel. Flight from Halifax went smoothly. Santa Clara...

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Helpful?
Thank KandGtenB
Brenda C, General Manager at Iberostar Ensenachos, responded to this review

Dear KandGtenB, First Congratulations NEWLYWEDS!!! Thank you for your review and for taking the time to share your experience to perform your wedding at the hotel premises as we know that it is a very special date and wanted everything perfect and smooth as they will be remembered as the Best of your lifes.I will give Yennys your comments about...

Ottawa, Canada
Reviewed 23 May 2013

This was our first visit to Cayo Santa Maria, two weeks, and we need more time here! BEACH: We preferred Ensenachos Beach as it was quiet, while Megano Beach was always crowded and busy with activities. Both beaches are beautiful sandy stretches without rocks or seaweed, both have a bar, only Megano has lunch. We snorkelled at Ensenachos but it...

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Helpful?
Thank findthemusic
Brenda C, General Manager at Iberostar Ensenachos, responded to this review

Dear Findthemusic, Thank you very much for this nice review. I will pass your words to all my staff. Yes, we have a lot of changes as you mentioned and it is an ongoing process that will never stop. We are glad that you had a good time and let me tell you that whenever you decide to visit us...

Milton, Canada
Reviewed 23 May 2013

This was our 6th trip to Santa Clara and 2nd to Iberostar. This place is just simply amazing and people who are working there will make your stay unforgatable. Our special "Thank You" to Yandi, Marcell, Andy, Lester-entertainment,Yadima, Barbaro, Dennis-beach bar and everybody else who worked at the resort from May10-May17. This people make this place your second home...."Low pressure...

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Helpful?
Thank Natali M
Brenda C, General Manager at Iberostar Ensenachos, responded to this review

Dear Natali M, On behalf of the staff I want to thank you for giving us your comments about your experience at Iberostar Ensenachos. We are pleased to have given to you a great holiday and encourage us to keep improving our services. We will congratulate Yandi, Marcel, Andy, Lester, Yadima, Barbaro, and Denis for helping you to make your...

Montreal, Canada
Reviewed 21 May 2013

Hello, Iberostar Ensenachos is an all-inclusive five star hotel. It is a perfect place for a relaxing holiday in couple. This is our second trip to Cuba, and always with the Iberostar chain. We confirm that we will re-choose the company Iberostar for our future trips to sunny beaches. There are two beaches at this hotel. The playa Mégano is...

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Helpful?
1Thank LeCoupleVoyageur
Brenda C, General Manager at Iberostar Ensenachos, responded to this review
Google Translation

Chers Lecouplevoyageur, Au nom de l´équipe de travail de notre Hotel et aussi de la Direction ici à Iberostar Ensenachos...

Woodbridge, Ontario, Canada
Reviewed 20 May 2013

our family came to visit this resort from may 5-12, 2013..the resort was ok, after all it is cuba...the beach was stunning, the lobby was boring with an INDOOR bar made no sense...food was below average....nightly shows were average...weather and location were fine...OUR MAIN REQUEST IS TO KEEP THE DOGS AT THE RESORT AS THEY ARE VERY FRIENDLY AND MADE...

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Helpful?
1Thank Kim L
Brenda C, General Manager at Iberostar Ensenachos, responded to this review

Dear Clients, On a behalf of the staff and management here at Iberostar Ensenachos we would like to thank you for your review. However, we feel sorry that our hotel was not up to your expectation. We assure you that improvement, in all our services are an ongoing process and our priority is guest satisfaction. As per the dogs issue...

Fredericton, Canada
Reviewed 20 May 2013

our first trip to Cuba so I dont have any comparables. However the resort was very clean, well kept and beautiful The buildings are spread throughout the resort and are very private. It makes you feel like there are very few people on the resort. This is definitly a positive. The down side to this is there is no few...

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Helpful?
2Thank sheldon a
Brenda C, General Manager at Iberostar Ensenachos, responded to this review

Dear Sheldon A, Thank you so much for taking part of your time and write us about your recent stay at Iberostar Ensenachos, we appreciate all your comments, we love that you have been a wonderful stay here among us, we work hard in order to all our guests feel themselves like home. We hope to have you again among...

Prague, Czech Republic
Reviewed 19 May 2013

We stayed for 4 nights to take some relax time after travelling through Cuba - and it was worth it. Both beaches were great, we preffered Ensenachos beach - a bit calmer with great service on the bar and best Mojito in the whole resort. Big clean rooms, comfortable beds, friendly staff. It's worth visiting the steak and seafood restaurants,...

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Helpful?
2Thank Foxonboard
Brenda C, General Manager at Iberostar Ensenachos, responded to this review

Dear Barak, First of all we would like to thank you for choosing Iberostar Ensenachos for your so valuable vacations. Thank you very much for your good comments and reviews about the hotel, staff and services, opinions like yours are very important to keep working every day to exceed the expectations of our customers and achieve ever greater improvement of...

Montreal, Quebec, Canada
Reviewed 19 May 2013

Left Montréal on April 4th returned the 11th. Part 1 http://www.youtube.com/watch?v=43qFGaeuHl8 Part 2 http://www.youtube.com/watch?v=9vODlQVrmyc Cayo santa maria airport was a breeze.. Drive to the resort was about 1hour. According to the resort, the regional cayo santa maria aiport will be modified to accomodate big airplanes whitin the next 2 to 3 years... will make the drive to the resorts under...

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Helpful?
1Thank Patrick D
Brenda C, General Manager at Iberostar Ensenachos, responded to this review

Dear Patrick D, On behalf of the staff I want to thank you for giving us your comments about your experience at Iberostar Ensenachos. We are pleased to have given to you a great holiday and encourage us to keep improving our services. We will congratulate Barbaro,Randy and Yanet, for helping you to make your holiday special. We hope to...

Halifax
Reviewed 18 May 2013

Just returned from our second stay at the Iberostar Esenachos. We stayed in Nov. '11, when Iberostar was just in the process of taking the resort over and making major changes and additions. The new additions include opening the Megano Beach, including the beach grill, beach bar and washrooms. None of this was there a year and a half ago!...

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Helpful?
1Thank KDP_Hfx
Brenda C, General Manager at Iberostar Ensenachos, responded to this review

Dear KDP_Hfx, Thank you very much for this nice review. I will pass your words to all my staff. Yes, we have a lot of changes as you mentioned and it is an ongoing process that will never stop. We are glad that you had a good time and let me tell you that whenever you decide to visit us...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on the impressive Cayo Ensenachos, Cayo Ensenachos brings all the Cuban flavour to some of the most exclusive Caribbean beaches. Holidays in Cayo Ensenachos are always great. The area features two exclusive, beautiful and quite unknown beaches. Kilometers of golden sand waiting for you and facing the turquoise-shaded ocean. Two of the beaches are bound to captivate you: Megano and Ensenachos. The heavenly beaches and the luxury hotels and resorts in Cayo Ensenachos, offer anything you might think of. Rest is only one of the attractions you'll enjoy if you spend your holidays in Cayo Ensenachos, one of Cuba's most exclusive destinations. ... more   less 

Additional Information about Iberostar Ensenachos

Address: 52700, Cuba (Formerly Royal Hideaway Ensenachos)
Region: Caribbean > Cuba > Cayo Ensenachos
Price Range: RM700 - RM1,536 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Iberostar Ensenachos 5*
Number of rooms: 506
Reservation Options:
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Also Known As:
Iberostar Ensenachos Hotel Cayo Ensenachos
Occidental Royal Hideaway Ensenachos Cayo
Royal Hideaway Ensenachos
Occidental Royal Hideaway Ensenachos Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Ensenachos staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you can manage the extra cost to be in the Grand Villa's section ( ages 14 and up ) then I highly recommend it!”
roshell, 25 Apr 2017 | Read review
“Rooms were spacious and clean. Bed was very comfortable with ample bedding. There were not any "Do Not Disturb/Please Clean the Room" door hangers. They would have been helpful.”
579charlenes, 25 Apr 2017 | Read review
“if you travel with children the Park Suit is closer to the children's park, swimming Pool.”
Maria243, 23 Apr 2017 | Read review
“For families - ask for building 42”
TessaGTA, 23 Apr 2017 | Read review
“All rooms are surrounded by lush gardens. If you have trouble with stairs, ask for the 1st level of the 2 level bungalows.”
226lynnes, 20 Apr 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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