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Sheraton Jiangyin Hotel

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#2 of 164 Hotels in Jiangyin
Certificate of Excellence
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Sheraton Jiangyin Hotel
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114 Reviews from our TripAdvisor Community

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Showing 67: English reviews
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Reviewed 3 days ago NEWvia mobile

I stayed only 2 nights in the hotel but I had the opportunity to use the pool and the fitness room. the pool is great. 25m long. do not forget to bring your cap. the club at level 6 is very small but I was able to find a table each time. I suggest to extend the schedule for happy...

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Helpful?
Thank Isabelle R
Reviewed 4 days ago NEW

The hotel is a bit dated but serves the purpose. I have yet to experience Wyndham but so far, this is simply the best stay in this area. 24 hr gym helps. The reception could be a little more humane. I missed the personal touch a bit which I have seen picking up in Shanghai region. Room are old style...

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Helpful?
Thank Ajay A
Reviewed 14 February 2017 via mobile

We went there knowing they have Indian buffet ... it was a Surprise and we had expectations as we found a first place in Jiangyin for Indian food .. But it was disappointing . They have a Nepali cook. Some people has good food from there . But at least the day we visited , the food was not that...

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Helpful?
Thank deeric27
JiangyinSheraton3476, General Manager at Sheraton Jiangyin Hotel, responded to this review

Dear valued guest, we would like to warmly thank you for leaving a comment and sharing your experience with us. Your comments have highlighted an urgent need for further training of the service team. We will enhance the staff training in the following time to improve Indian food and meet the expectation of the guest. Thanks again for your comment...

Oslo, Norway
Reviewed 4 February 2017 via mobile

A very good hotell. Food is well and restaurant has assorted food. With Traditional Chinese, Indian, seafood and a Japanese restaurant as well. Rooms are comfy big, and so it's the beds. Staffs is smiling and always very helpful. Pool and spa is also good.

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Helpful?
Thank OyvindCarlson
JiangyinSheraton3476, General Manager at Sheraton Jiangyin Hotel, responded to this review

Dear valued guest, we would like to warmly thank you for leaving a comment and sharing your experience with us. It is our daily aim to go beyond expectations for our guests and we feel honored that you enjoyed your stay at Sheraton Jiangyin Hotel. Your comments have highlighted an urgent need for further training of the service team. We...

Toronto, Canada
Reviewed 8 December 2016

Clean, attractive, well appointed property near local restaurants, shopping and the downtown core. Many people say this hotel is removed from everything. Couldn't be farther from the truth. You can walk to 3 parks within 10 minutes. You can visit many restaurants or the local shopping mall in the same walking distance. There is a fresh produce Store 10 minutes...

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Helpful?
Thank dsb62
JiangyinSheraton3476, General Manager at Sheraton Jiangyin Hotel, responded to this review

Dear valued guest, we would like to warmly thank you for leaving a comment and sharing your experience with us. It is our daily aim to go beyond expectations for our guests and we feel honored that you enjoyed your stay at Sheraton Jiangyin Hotel. Your comments have highlighted an urgent need for further training of the service team. We...

Reviewed 17 November 2016

We stayed at this hotel for over two weeks and were made to feel at home. The breakfast buffet is extensive for either Chinese or western style breakfast. The staff was super helpful at the front desk, housekeeping, the restaurants and the pool/fitness area.

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Helpful?
Thank Nancy H
JiangyinSheraton3476, General Manager at Sheraton Jiangyin Hotel, responded to this review

we would like to warmly thank you for leaving a comment and sharing your experience with us. It is our daily aim to go beyond expectations for our guests and we feel honored that you enjoyed your stay at Sheraton Jiangyin Hotel. We also provide guests with various entertainemnt facilities:golf green, kids club, DIY activities and so on. Covering an...

Reviewed 13 November 2016 via mobile

Nice hotel with good services. Chinese restaurant was not worth visiting. Japanese restaurant was good. The room was to warm and even complaining did not help. Pool was wonderful and clean. A nice park in the backyard.

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Helpful?
Thank Svend H
JiangyinSheraton3476, General Manager at Sheraton Jiangyin Hotel, responded to this review

Dear valued guest, Thank you so much for your review and being a Sheraton guest. We are thrilled to read we could meet your expectations in many aspects as our goal is to make each guest equally happy. We already look forward to welcoming you in the near future! Bertie Xie General Manager

Belfort, France
Reviewed 28 October 2016 via mobile

First time I go in that part of Jiangyin and to see such good hotel level. Pretty new and well equipped, rooms are in line with other Sheraton hotel standards. I personally don't like the dark decoration.

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Helpful?
Thank Baliren80
JiangyinSheraton3476, General Manager at Sheraton Jiangyin Hotel, responded to this review

we would like to warmly thank you for leaving a comment and sharing your experience with us. It is our daily aim to go beyond expectations for our guests and we feel honored that you enjoyed your stay at Sheraton Jiangyin Hotel. We also provide guests with various entertainemnt facilities:golf green, kids club, DIY activities and so on. Covering an...

Zwevegem, Belgium
Reviewed 17 October 2016

I was in this hotel during a business trip in June 2016. As usually I wanted to stay in a non-smoking room however unfortunately such a room was not available. The staff promised to get me a non-smoking room the next day but again it was not available. Finally at the 4th night I could move to a non-smoking room....

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Helpful?
Thank MyriamV1306
JiangyinSheraton3476, General Manager at Sheraton Jiangyin Hotel, responded to this review

we would like to warmly thank you for leaving a comment and sharing your experience with us. It is our daily aim to go beyond expectations for our guests and we feel honored that you enjoyed your stay at Sheraton Jiangyin Hotel. We also provide guests with various entertainemnt facilities:golf green, kids club, DIY activities and so on. Covering an...

Louisville, Kentucky
Reviewed 28 September 2016

Had a particularly long day working with a factory in the area, and was not going to be able to catch a train back to Shanghai that night. So I was put up in this Sheraton for the night. This place was unbelievable. Such a gem! The main hotel is very nice. Clean, large bar and dining area (serves both...

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Helpful?
Thank drewhaeffele

115 photos of this hotel

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
298 spacious guests rooms and suites, and all feature our celebrated and signature Sheraton Sweet Sleeper Bed known for its soft duvet and plush down pillows. High speed internet access will allow you to stay connected to what is important to you. ... more   less 

Additional Information about Sheraton Jiangyin Hotel

Address: No.333 Binjiang Middle Road, Jiangyin 214400, China
Region: China > Jiangsu > Jiangyin
Price Range: RM403 - RM456 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Jiangyin Hotel 4.5*
Number of rooms: 298
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Questions & Answers

Questions? Get answers from Sheraton Jiangyin Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an inside view over The Park. The 7th floor is a club floor and excellent rooms.”
 of 5 bubbles dsb62, 8 Dec 2016 | Read review
“ask for garden view!”
 of 5 bubbles MyriamV1306, 17 Oct 2016 | Read review
“Ask to stay in the hotel BEHIND the main Sheraton”
 of 5 bubbles drewhaeffele, 27 Sep 2016 | Read review
“closer to the elevators”
 of 5 bubbles jg325, 7 Aug 2016 | Read review
“Get a suite and facing the courtyard”
 of 5 bubbles 428xuy, 5 May 2016 | Read review
5 of 5