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Surya Palace

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38 Reviews from our TripAdvisor Community

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Showing 38: English reviews
Bengaluru, India
Reviewed 10 September 2016

First and foremost, no sign board to locate the hotel. First sigh of shaddy place.. After hunting for almost 30 mins located the hotel to find very rude staff. Allotted a room in first floor, enquired about near by restaurant, nothing was available, Order food from room service. Crappy food with unclean plates. At mid night found toilet flush was...

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Helpful?
Thank l0nelyman
Steph_Mehta, Business Develoment Director at Surya Palace, responded to this review

Dear guest Thank you for your review although we feel there are a number of falsifications in your review. The hotel is well lit both with streetlights and hotel exterior lighting and the address board is clearly displayed. We offer all guests assistance with directions should they ask us for the same. Staff are always courteous and helpful but we...

Kolkata (Calcutta), India
Reviewed 10 August 2016

Stayed at Surya Palace whikst on a visit to company's Noida offices. Best city center location with easy access to all office sectors as well as entertainment. The rooms are spacious and some refurbishment is going on as fresh paint, furniture etc was there. Bathroom a little old fashioned but everything works and management have said the work there is...

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Helpful?
Thank aryasingh26
Steph_Mehta, Business Development Director at Surya Palace, responded to this review

Dear Guest Thank you for your feedback. We are always striving to improve our service and facilities and are delighted that we have achieve our goal with your stay. We will share your positive comments with our team to further motivate them and we hope to have the pleasure of welcoming you back in the future.

Bengaluru, India
Reviewed 19 February 2016 via mobile

No signage, difficult to locate. Mediocre hotel, seepage rooms , only soap as amenity. Basic services, moody staff, don't expect too much apart from that it's economical, well located. Wash and change hotel in need of uplift

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Helpful?
Thank prrateek
Steph_Mehta, Business Development Director at Surya Palace, responded to this review

Dear Guest Thank you for your review. All feedback is important to us as it helps us to monitor, maintain and improve where required. As you have not mentioned the purpose for your visit we cannot comment on your experience as regards the service but I will be investigating your comments regarding moody staff as we ensure all staff are...

Tasmania, Australia
Reviewed 15 February 2016

We stayed here on the recommendation of some of our friends who had stayed here before. The hotel is excellently located in the heart of the city - some construction for a new road is going on but it didn't disturb us at all and we still found the place easily. The rooms are well sized and clean, the bathrooms...

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Helpful?
Thank jbaus23
Steph_Mehta, Business Development Director at Surya Palace, responded to this review

Dear Guest Thank you for your review. We are delighted that you enjoyed your stay with us. All feedback is essential for us to monitor and improve our services and your positive comments will help to motivate our staff to work even harder to maintain and improve our service and standards. As you mentioned you found our bathrooms a bit...

Reviewed 1 February 2016 via mobile

The best hospitality recieved in the region. Beautifully placed and best accessibility to all the areas around. Rooms were very clean and most importantly the bed was very comfortable. Food was excellent and so was the staff. I would highly recommend this hotel to friends and family. It was worth the price booked for.

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Helpful?
Thank Abhay S
Steph_Mehta, Business Development Director at Surya Palace, responded to this review

Dear Abhay Thank you for your review. I am delighted that you enjoyed your stay with us. We aim to be the leading budget hotel in Noida and feedback is essential for us to maintain and improve our service and facilities. Our staff work hard to ensure the best of Indian and International hospitality standards are offered as standard to...

Reviewed 25 January 2016 via mobile

Booked Surya Palace online for my visit to corporate office in Noida. The location is excellent - very central near office and with good markets nearby where one can spend leisure time. Staff were helpful and efficient, room although simple is clean and very spacious. All facilities required by corporate guest is there and food is easily available through room...

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Helpful?
Thank s26sahn
Steph_Mehta, Business Development Director at Surya Palace, responded to this review

Dear Guest Thank you for your review. Feedback is very important to us as it allows us to monitor our performance and make changes based on guest suggestions. I am delighted to note that you enjoyed your stay with us. I will take pleasure in sharing your comments with our staff who work hard and are pleased when their hard...

Reviewed 25 November 2015 via mobile

Average hotel in Noida Looks good from outside but maintenance is poor Food quality is average Food variety is limited Good laundry service. Staff is good. Cleanliness is a big issue. Need to be improve a lot. Room size is good enough. Overall its a average budget hotel in Noida

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Thank Ganesh Z
Steph_Mehta, Business Development Director at Surya Palace, responded to this review

Dear Mr Ganesh Thank you for your review. We are always pleased to receive feedback as it enables us to continue to develop. Your comments regarding the maintenance are not new to us, the final stage of our refurbishment programme is due to start in early 2016 whereby the rooms and bathrooms which are the remaining works to be done...

Mumbai (Bombay), India
Reviewed 27 October 2015

A complete run down place, casting a shadow of its (presumably glorious past. The room was surprisingly clean but completed run down. The sockets were not working, the light fittings was just about working. The geyser in the bathroom was in complete shambles but surprisingly working. There was absolutely no sense of service in that place. People were knocking and...

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Helpful?
Thank lambodar
Steph_Mehta, Business Development Director at Surya Palace, responded to this review

Dear Reviewer Thank you for your feedback regarding your experience with us at Surya Palace. We value all feedback and suggestions from guests as it enables us to grow and improve. I am sorry to note that you did not rate your stay with us highly. As regards your comments about the rooms and bathrooms being old, we are currently...

Bengaluru, India
Reviewed 6 October 2015

I had to attend a training and interview day in Noida so stayed here for 2 nights - my company had booked the room. I was surprised that the location of the place is so central to Noida and was very easy to find - I did call for directions when on the way to ensure we didn't get lost...

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Helpful?
Thank Asmith54
Steph_Mehta, Business Development Director at Surya Palace, responded to this review

Dear Reviewer Thank you for your review, feedback is always welcome from guests as it enables us to monitor and improve our services. I am delighted that you had such a positive experience with us. I will take pleasure in passing on your comments to our staff respectively. We hope to welcome you back to Surya Palace in the future...

New Delhi, India
Reviewed 13 June 2015

The place is nicely located on the sector 31 rd . There is no boards or markings for the hotel. I had enquired from the hotel telephonically about the availability of rooms which was confirmed by the person who picked up the phone. I had gone to the property on evening of 7 june 2015 alongwith my wife on my...

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Helpful?
Thank amit y
Steph_Mehta, Business Development Director at Surya Palace, responded to this review

Dear Reviewer, thank you for your feedback. I am sorry you found your interaction with our management less than satisfactory from your side. I have looked into the matter following your review and my staff have related the story to me. We have stringent policies in place regarding admission of the public and their subsequent activities within the hotel. These...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
Room types
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Laundry Service
  • Concierge
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
A unique boutique, budget city centre hotel providing the ideal choice for the discerning traveller in Noida. We offer an oasis of warm Indian hospitality to satisfy the needs of corporate and leisure guests alike. With contemporary architecture, modern facilities, understated yet elegant decor and courteous, efficient staff you will find everything you need for a home away from home. Strategically located in the city centre of Noida; the main business and leisure sectors along with all major BPO and ITES hubs are within easy reach. We are also very close to the Noida Expo Mart, Buddh International Circuit and all the attractions of Delhi. City Centre - 0.2Km City Centre Metro - 1km Sector 1 & 2 - 5km Sector 16 & 16A - 2.5Km Sector 18 Market & Metro - 1km Sector 50 - 2km Sector 58 - 3km Sector 62 - 3km Sector 125 - 6km All other BPO, IT Hubs and Business Districts are within a 5km radius ... more   less 

Additional Information about Surya Palace

Address: & 1/8 Surya Palace C1/7 | Sector 31, Noida 201301, India
Region: India > Uttar Pradesh > Noida
Price Range: RM151 - RM222 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Surya Palace 3*
Number of rooms: 60
Reservation Options:
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Also Known As:
Surya Palace Guest House Hotel Noida
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Questions & Answers

Here's what travellers have asked, with answers from Surya Palace staff and other travellers.
1 question
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Questions? Get answers from Surya Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms at the rear back on to residential area and a small grassed park and are quieter than front rooms. There are four or five very large suits for any one on a longer stay. Ideal for a family room and also good to use for business meetings, as Noida has a very big National and International business sector.”
 of 5 bubbles semaji, 24 Apr 2015 | Read review
“Do NOT take a room on the ground floor, come what may. The higher you go the brighter the rooms get”
 of 5 bubbles goodnight2die, 19 Mar 2015 | Read review
“Check that everything works before you take a room. Check for mosquitoes.”
  • Water heater that is about to fall apart
  • A/C
  • Ancient electric surge protection
 of 5 bubbles RainiKukk, 3 Nov 2013 | Read review
“Always book direct to get best tariffs and all rooms are good but for female travellers request first floor and above for personal safety feelings...”
 of 5 bubbles Hospitality_Graduate, 24 Nov 2012 | Read review
“Very cool, calm place”
 of 5 bubbles Reshchee, 23 Aug 2011 | Read review
5 of 5
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