We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
We had a apartment type 2 bedrooms, its clean and tidy, great if you have young children, pool was nice and clean, less crowded and the beach was a 10 minute walk, I would advice to eat in the restaurants near the beach as better...More
Lovely staff and gorgeous and clean rooms
Restaurant facilities extremely poor- all buffet breakfast was cold the only thing they seemed to get right was the man making eggs.
We staying in one night to eat as there was a tropical thunder storm - not...More
Thank Victoria D
Response from Thaproban, Personal Assistant at Thaproban Pavilion Resort and SpaResponded 23 March 2018
Hello, Victoria. It saddens me to hear about your experience.Our commitment is to have staff that prioritizes the needs of the customer and is solution- driven every single time.Thank you for taking the time to bring up these issues via your review.We are looking into...More
many thanks to Menaka Manoj who is front office manager , for the perfect service and support. If I am to travel there once more, no doubt, I will stop at Thaproban Pavillion again
If you travel with children of a very tender age (mine...More
Response from Thaproban, Personal Assistant at Thaproban Pavilion Resort and SpaResponded 21 March 2018
Dear Guest, Thank you for taking the time out of your busy schedule to review our business.We could not ask for a better compliment. Knowing that your selection was exactly what you needed reminds us of the importance of considering our customer's preferences first in...More
Before we booked this place we read some of its tripadvisor reviews, and were prepared to have room furnishings outdated. (Hotel managements have always responded to negative reviews with the same excuse of their pending renovation). However, during our 3 day stay there, we realised...More
This hotel is located a bit further from main beach of Unawatuna. On arrival at night, there is a sense of tranquility. Check-in was a very welcoming, and the reception staff were warm and courteous.
The lobby is spacious. My room was nice and clean,...More
Response from Thaproban, Public Relations Manager at Thaproban Pavilion Resort and SpaResponded 12 March 2018
Thank you for the positive feedback regarding your recent stay here. Thank you too for the comments on the sea view restaurant. I am our staff will be happy to know that their services have been appreciated.
We truly appreciate your comments and...More
We had a huge king size bed but I understand they do have twins too. We asked for one at booking but it wasn't available. They gave us a reasonably comfortable portable bed instead. I was a guest, I don't work for the hotel