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Novotel Bangkok Suvarnabhumi Airport

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5,200 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Bangkok Suvarnabhumi Airport
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Showing 4,113: English reviews
Melbourne, Australia
Level Contributor
145 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
Reviewed 8 February 2014

Our family came in late in the evening and had a connecting flight early the next morning. The Novotel looked the closest hotel to the airport and whilst a little more expensive AUD350.00 for two connecting rooms, it was worth it. The hotel has many access points at the hotel. We had chosen to go to Gate 4 at Level... More 

Helpful?
Thank CleoBKK
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, Thank you for sharing your experience and we are glade to know that you and your family have a wonderful stay with us. Our team member is look forward to welcome you for your next visit to BKK. More 

California
1 review
Reviewed 6 February 2014

The hotel is beautiful, incredibly convenient, very comfortable and the food was good. However, it is vwery expensive for Thailand and charging for the internet service (which didn't work very well) seems unjustified.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Strykermom
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, Thank you for taking the time to tell us about your experience. We understand your concern regarding the internet unfortunately the price of the internet was not decided by the hotel but it has been decided by the Airport Authority of Thailand as Novotel Suvarnabhumi Airport Hotel is located at Suvarnabhumi provinces and therefore telecommunication and internet network... More 

London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 February 2014

I stayed there in November....and thoroughly enjoyed. Arrival and check in process was very efficient. Hotel allows you to stay 24hrs from the time you check-in unlike the regular hotels with standard check-in and check-out time. Rooms were large and beautifully decorated, spacious and clean bathroom. Shops, cafes and restaurants on the lobby floor were fantastic. They also provide free... More 

Helpful?
1 Thank Yan1012
Beihai, China
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 6 February 2014

Stayed one night with kids in between flights. Nice, clean connecting rooms. Lunch at the buffet restaurant was tasty. Pools were nice. The noise from the airplanes was not irritating. Our reservation was lost somehow, but we got rooms after a little wait. Walk through the tunnels was not long. We could take the suitcase stroller with us to the... More 

Helpful?
1 Thank TheMVfamily
Chester, United Kingdom
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 5 February 2014

A great place to stay between flights and very comfortable rooms. Given 3 different places to catch shuttle bus which is essential with luggage......all wrong! We had been in the right place to start with but sent to lower floor. Some signs and staff training required there. Long walk underground with trolley and unmarked lift to hotel at the end.... More 

Helpful?
2 Thank 3Ian
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, As we are constantly working hard to ensure we provide excellence in service, your response is very much appreciated. We apologize if of some of our team members was lacking in Thai hospitality service. We have a detailed employee training program and we will continue to reinforce the importance of improving our skills in this area. Tank you... More 

Milwaukee, Wisconsin
Level Contributor
61 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 4 February 2014

Our group stayed there overnight on February 2 (caught an early flight back to the States) and really enjoyed it! We didn't have enough time to go out and explore but found enough inside this hotel to hold our interests: Thai Garden (courtyard), outdoor pool w swim up bar, fabulous buffet, nice gift shop. They found us three rooms next... More 

Helpful?
1 Thank rh1979
Vancouver, Canada
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 February 2014

The Novotel Suvarnabhumi Airport is just what it is, a big box for an overnighter during your trip. Nice bar, excellent breakfast, quiet rooms, professionally managed, but that's it. It's located right within the huge airport, but not in walking distance, one has to use the hotel shuttle which runs every ten minutes.

Helpful?
1 Thank Homathko
Morley
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 February 2014

It was an overnight stay so expensive for the actual time spent. Proximity to airport, convenience and transport excellent. Paying of room service on delivery surprising with an expectation of having currency. Meal good, service good.

Review collected in partnership with Accorhotels.com

Helpful?
Thank LinsMorley
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, Thank you very much for your feedback. As we are constantly working hard to ensure we provide excellence in service; your response is very much appreciated. Looking forward to welcome you again soon. More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Novotel Suvarnabhumi Airport is a 4 star hotel located 10 min walk from Suvarnabhumi International Airport in Bangkok. Ideal for business trips, the hotel features 12 meeting rooms, grand ballroom for up to 1,000 people and a business center. Boasting 612 comfortable and contemporary rooms, the hotel also offers 2 bars and 4 restaurants. With a 24 hr airport shuttle every 10 min from Gate 4 Level 2 and parking available, there is no better place to stay. ... more   less 

Additional Information about Novotel Bangkok Suvarnabhumi Airport

Address: 999 Moo 1, Suvarnabhumi Airport Hotel Building | Nongprue Subdistrict, 10540, Thailand
Region: Thailand > Samut Prakan Province > Bang Phli
Price Range: RM674 - RM1,085 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bangkok Suvarnabhumi Airport 4*
Number of rooms: 612
Reservation Options:
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Also Known As:
Novotel Suvarnabhumi Airport Hotel Racha Thewa
Novotel Hotel Suvarnabhumi Airport
Novotel Hotel Bangkok
Novotel Bangkok Airport
Bangkok Novotel
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Bangkok Suvarnabhumi Airport staff and other travellers.
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Questions? Get answers from Novotel Bangkok Suvarnabhumi Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hallways are huge, if walking is difficult ask for a room near elevators.”
 of 5 bubbles , 30 Nov 2016 | Read review
“Getrrooms overlooking the pool!”
 of 5 bubbles 922carlosh, 30 Nov 2016 | Read review
“excecutive sure is worthwhile the extra costs”
 of 5 bubbles 533liaf, 15 Nov 2016 | Read review
“Some rooms are having an inside view (lobby f.i.)”
 of 5 bubbles Molen61, 5 Nov 2016 | Read review
“Try to get a room near the elevators, or it can be a long walk.”
 of 5 bubbles JillW935, 23 Oct 2016 | Read review
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