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Novotel Bangkok Suvarnabhumi Airport

TripAdvisorUS$140*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$217*
US$140*
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US$145*
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Novotel Bangkok Suvarnabhumi Airport
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5,598 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Bangkok Suvarnabhumi Airport
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Showing 4,412: English reviews
veghel
Reviewed 1 week ago via mobile

I am a big fan of sofitel Accor accept at this place no service it's a matter of management I guess, Same for food it isnt that good , but again your option is none , It's a pitty, it's a nice hotel swimming pool not so clean , Change management and you have a beautiful hotel, it's easy on...

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Helpful?
Thank JanVeghel
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear JanVeghel, Thank you so much for taking the time to let us know about your recent stay at Novotel Bangkok Suvarnabhumi Airport Hotel. Feedback such as this from our loyal patrons is highly valued as it makes us better and please accept our apologies with your stay expectations not met. Please allow me to rest assure you that every...

South Australia, Australia
Reviewed 1 week ago

We were on transit between Singapore and Krabi and could not get a connecting flight so we opted for the Novotel. Free bus transfers (5 minutes) , great bar & restaurant, large rooms and good staff. Breakfast is probably the only thing that was disappointing.

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Helpful?
Thank Ann-Marie C
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Ann-Marie C, Thank you so much for your recent stay at Novotel Bangkok Suvarnabhumi Airport Hotel. The time you have taken to comment is appreciated and well received in assisting us to maintain the exceptional experience. However I was very concerned to learn that the quality of food during your breakfast time failed to meet your expectation. Please rest...

Orlando, Florida
Reviewed 1 week ago

Had a late night/early morning connection. Easy shuttle to hotel. Walked back through the tunnel the next morning. Room was excellent. Check in quick. Booked through BOOKing.com Skipped the breakfast. It starts at 3:00 am.

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Helpful?
Thank Jerry S
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Jerry S, We would like to thank you for choosing Novotel Bangkok Suvarnabhumi Airport Hotel as your choice during your recent stay in Bangkok and for recommending our hotel to other travelers. It was certainly a pleasure for us to be at your service. Your feedback were encouragement and it enables us to provide a better serve to make...

kalgoorlie
Reviewed 1 week ago

This hotel is a great place to end your trip before a long flight home. rooms are spacious and the beds are very comfortable. The Lobby Bar and Restaurant are superb. As always the Staff are pleasant and efficient. It's proximity to the Airport is a huge advantage.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank LarryG392
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Larry G, Thank you for taking the time to tell us about your recent stay at Novotel Bangkok Suvarnabhumi Airport Hotel. The voice of customers is critical in maintaining our high standards and I am pleased to read about the positive feedback you had during your stay with us. Our biggest asset of the hotel is our people and...

Reviewed 1 week ago

We arrived at the airport and found the shuttle where the staff checked our booking before letting us board (which is fine). Except we then noticed they let a Caucasian gentlemen board after without checking his booking, no questions asked. When we arrived at the hotel the staff simply dumped my bag on the pavement, then proceeded to ask the...

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Helpful?
Thank Inthran J
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Inthran J, Thank you for staying at the Novotel Bangkok Suvarnabhumi Airport Hotel during your recent visit to Bangkok and for going to the trouble of sharing with me your stay experience. Firstly I would like to apologize for an unpleasant experience you had while staying with us. Providing the comfort and memorable experiences to every each guest is...

Madrid
Reviewed 1 week ago

Modern clean hotel, it is a good choice if you have only a few hours layover in Bangkok. We had to get a plane early next morning and overnight at this hotel, rooms are spacious and the swimming pool is a great place to chill out after a long flight. It is a bit expensive but definitely the best option...

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Helpful?
2Thank RYOKOSURU
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear RYOKOSURU, Thank you so much for your recent stay at Novotel Bangkok Suvarnabhumi Airport Hotel. The time you have taken to rate your stay with us is appreciated and well received in assisting us to maintain the exceptional experience. I look forward to welcoming you back at Novotel Bangkok Suvarnabhumi Airport Hotel, when you return to Bangkok in the...

sydney
Reviewed 1 week ago

Great location, a simple walk with a trolley underground gets you to the hotel. Nice and quiet, big rooms, and a massive buffet breakfast to get you on your way. Not toomany dinner options somaybe eat in arrival hall first unless you want to spend up big!

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Helpful?
Thank happyaussiesSydney
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear happyaussiesSydney, Thank you for your recent stay at Novotel Bangkok Suvarnabhumi Airport. We very much appreciate you sharing your feedback with us. It is always important to us to know what we should work on to improve our service and provide memorable stay experiences. And the positive feedback were encouragement for us as well. If there is anything I...

Aberdeen
Reviewed 2 weeks ago

This was an amazing four star hotel which should be rated a five stars. The atrium and bedroom/bathroom and the choice of restaurant food was 5 star. The staff were all excellent and I would have no trouble rating this hotel as a five star. This was the hotel out of the 5 we stayed in in Thailand which well...

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Helpful?
Thank RMT-Scotland
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear RMT-Scotland, We would like to thank you for choosing Novotel Bangkok Suvarnabhumi Airport Hotel as your choice during your recent stay in Bangkok and for recommending our hotel to other travelers. It was certainly a pleasure for us to be at your service. Your feedback were encouragement and it enables us to provide a better serve to make sure...

USA
Reviewed 2 weeks ago

Best close to airport. Very clean and neat. Different staff seem to have different rules, rather frustrating. I am Accor member but staff told me I have not been getting Accor credit because I booked through a service, now my points will expire because of not getting credit from Novotel.

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Helpful?
Thank Steveuj
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Steveuj, Thank you for your recent stay at Novotel Bangkok Suvarnabhumi Airport. I was very much concerned to learn that you were disappointed with our Le Club credit. Please allow me to share with you that according to the term and condition of Le Club member, third party booking was not eligible to earn neither Le Club point nor...

Melbourne, Victoria, Australia
Reviewed 2 weeks ago

Easy transfer from the airport and very helpful staff to take care of the family including two infants. Rooms were spacious and comfortable and lovely breakfast buffet. Would definitely stay here again.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank David B
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear David B, We would like to thank you for choosing Novotel Bangkok Suvarnabhumi Airport Hotel as your choice during your recent stay in Bangkok and for recommending our hotel to other travelers. It was certainly a pleasure for us to be at your service. Your feedback were encouragement and it enables us to provide a better serve to make...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Novotel Suvarnabhumi Airport is a 4 star hotel located 10 min walk from Suvarnabhumi International Airport in Bangkok. Ideal for business trips, the hotel features 12 meeting rooms, grand ballroom for up to 1,000 people and a business center. Boasting 612 comfortable and contemporary rooms, the hotel also offers 2 bars and 4 restaurants. With a 24 hr airport shuttle every 10 min from Gate 4 Level 2 and parking available, there is no better place to stay. ... more   less 

Additional Information about Novotel Bangkok Suvarnabhumi Airport

Address: 999 Moo 1, Suvarnabhumi Airport Hotel Building | Nongprue Subdistrict, 10540, Thailand
Region: Thailand > Samut Prakan Province > Bang Phli
Price Range: RM624 - RM898 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bangkok Suvarnabhumi Airport 4*
Number of rooms: 612
Reservation Options:
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Also Known As:
Novotel Suvarnabhumi Airport Hotel Racha Thewa
Novotel Hotel Suvarnabhumi Airport
Novotel Hotel Bangkok
Novotel Bangkok Airport
Bangkok Novotel
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Bangkok Suvarnabhumi Airport staff and other travellers.
59 questions
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Questions? Get answers from Novotel Bangkok Suvarnabhumi Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room on the short end of the rectangular courtyard for more privacy.”
AlvinNarod, 27 May 2017 | Read review
“Avoid level 5!!”
AWBrisbane, 19 May 2017 | Read review
“No recommendation”
bholar, 19 May 2017 | Read review
“Choose a room close to one of the elevators on the second floor and so same level as the pool. The corridors are long.”
RMT-Scotland, 14 May 2017 | Read review
“All good with no airport noise”
  • Executive Suite
  • Bathroom
  • Executive Suite
brianm149, 12 May 2017 | Read review
5 of 5
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US$140* /night
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Orbitz.comUS$145
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Prices are for 1 room, 2 adults
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