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Novotel Bangkok Suvarnabhumi Airport

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5,209 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Bangkok Suvarnabhumi Airport
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Showing 4,121: English reviews
Elkton, Maryland
Reviewed 6 December 2013

I stayed at this hotel in 2007 and wrote a scathing review. It is so nice to have a chance to revisit and write something positive. My experience was superb: clearly, the second time was the charm. I flew into Bangkok at 5:30am and was not departing until after midnight. The Novotel was the perfect fit this time. Unlike my...

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Helpful?
Thank qhdesigner
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, Thank you for your compliment. Our staff must be even happier if they know that their assistance satisfies guests to return from time to time. We hope that next time we will have the pleasure to welcome you again in the future.

Perth, Australia
Reviewed 2 December 2013

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Helpful?
Thank Allan S
Philadelphia, PA
Reviewed 1 December 2013

We arrived in the early evening and found the shuttle bus on our way to the walkway so we took the bus. The walk was easy on the return to the airport the next morning. The location could not be better if you have a short stay between flights. The room was very comfortable with good beds and really quiet...

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Helpful?
Thank detraveler_7
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, It is wonderful to see that you were satisfied with our hotel’s services, facilities and staff during your stay and sincerely look forward to welcoming you back upon your return to Bangkok.

Berkeley,Ca
Reviewed 30 November 2013

Usually I'd say "If you don't have something nice to say don't say anything at all." but I can't help myself here. After an 18 hour trip to Bangkok we had reservations at the Novotel Hotel. We were tired and it was so convenient to just walk the underground walk way to the hotel. The hotel it self is nice,...

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Helpful?
Thank annahobbet
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, Thank you for taking the time to tell us about your experience. Please allow us to express our sincere apologies. We always strive to provide a superior service experience for every customer and regret that our performance was not up to the standard but are grateful for your comments as we have used your feedback for additional training....

Friday Harbor, Washington
Reviewed 30 November 2013

We had an early morning flight so we needed a hotel next to the airport and this fit the bill perfectly. It is like a little oasis in all of the busy airport hubbub. The pool and exercise facility are great with a nice swim up bar. Rooms are spacious and well appointed and very quiet. Lots of restaurant choices...

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Thank sanjuanfoodie
Buriram, Thailand
Reviewed 30 November 2013

Of course, if you want to stay at Bangkok Airport then this really is your only choice. For convenience, it can't be beaten as you can walk through the Rail Link Station and emerge into the terminal, about 5 minutes maximum. The price, well, I suppose $150 is about right for an on-airport location but it's the little extras that...

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Helpful?
Thank EggChaser
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, Thank you very much for your depth view with our hotel. Your feedback has bee shared with our team in order for us to improve our quality of service. Please rest assured that we are taking good notes pertaining to providing complimentary internet to all our guests and as such we are actively working closely with the local...

Boston, Massachusetts, Usa
Reviewed 29 November 2013

Food quality of the inside restaurant was not good for the price, chicken satays were served cold and had to be brought back and microwaved, the dinner dishes we ordered were below average. Services were excellent, not the food.

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Helpful?
Thank Jason W
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, Thank you for taking the time to sharing you experience. It is only through guest feedback that we are able to improve our service. Your constructive comments have given us the opportunity to improve our quality and service, especially with the F&B Department concerning the Food you had. Hope you see you again when you returning to Bangkok...

Scotland
Reviewed 29 November 2013

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Thank Bella058
Los Angeles, California
Reviewed 29 November 2013 via mobile

This is obviously a 5 star hotel in a great airport location for those who have an early flight and desire the convenience. The first room they gave me was beautiful but I could instantly tell it had been smoked in even though it was a non smoking floor. So they changed my room. It wasn't till I was trying...

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Thank Jann1953
Cambridge, United Kingdom
Reviewed 28 November 2013

This was our 2nd visit to this Novotel, ideal for a good rest prior to a longhaul flight home. The room rate was at the top end of our budget but worked well because we made use of the 24hr booking. What they do not tell you in other guides is that you can walk to the Novotel from the...

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Helpful?
Thank Hek2013
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, Thank your for continue support our hotel, we are delight to know that 24 hour flexi is suite you need. The internet was not decided by the hotel but it has been decided by the Airport Authority of Thailand as this hotel is basically owned by the government. Therefore we provide a complimentary internet at lobby area available...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Novotel Suvarnabhumi Airport is a 4 star hotel located 10 min walk from Suvarnabhumi International Airport in Bangkok. Ideal for business trips, the hotel features 12 meeting rooms, grand ballroom for up to 1,000 people and a business center. Boasting 612 comfortable and contemporary rooms, the hotel also offers 2 bars and 4 restaurants. With a 24 hr airport shuttle every 10 min from Gate 4 Level 2 and parking available, there is no better place to stay. ... more   less 

Additional Information about Novotel Bangkok Suvarnabhumi Airport

Address: 999 Moo 1, Suvarnabhumi Airport Hotel Building | Nongprue Subdistrict, 10540, Thailand
Region: Thailand > Samut Prakan Province > Bang Phli
Price Range: RM612 - RM1,037 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bangkok Suvarnabhumi Airport 4*
Number of rooms: 612
Reservation Options:
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Also Known As:
Novotel Suvarnabhumi Airport Hotel Racha Thewa
Novotel Hotel Suvarnabhumi Airport
Novotel Hotel Bangkok
Novotel Bangkok Airport
Bangkok Novotel
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Bangkok Suvarnabhumi Airport staff and other travellers.
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Questions? Get answers from Novotel Bangkok Suvarnabhumi Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you just need a place to sleep and shower in-between flights its ok...but better out there for the money if you have more time.”
 of 5 bubbles 900philv, 6 Dec 2016 | Read review
“The hallways are huge, if walking is difficult ask for a room near elevators.”
 of 5 bubbles , 30 Nov 2016 | Read review
“Getrrooms overlooking the pool!”
 of 5 bubbles 922carlosh, 30 Nov 2016 | Read review
“excecutive sure is worthwhile the extra costs”
 of 5 bubbles 533liaf, 15 Nov 2016 | Read review
“Some rooms are having an inside view (lobby f.i.)”
 of 5 bubbles Molen61, 5 Nov 2016 | Read review
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