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Novotel Bangkok Suvarnabhumi Airport

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5,209 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Bangkok Suvarnabhumi Airport
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Showing 4,121: English reviews
seattle
Reviewed 28 August 2013

We had an early morning flight out of Bangkok and this hotel was perfect. Easy walk to the terminal (even when super sleepy), clean rooms and a nice buffet for dinner. Also great access to the train to go in to the city.

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Helpful?
Thank trish l
Sydney, Australia
Reviewed 28 August 2013

We decided to stay overnight at the Novotel ,,,, so as not to be rushing to our flight , being able to have a stress free transition onto our flight back to Australia, well we were more than happy and completely stress free , even to the point of wanting to stay longer ,,, food service , room, all way...

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Thank Pam958
Melbourne, Australia
Reviewed 26 August 2013

Arrived at Bangkok Airport at 1am after 9hr flight from Melbourne. This was an ideal place to get a little sleep before 11am flight the next day. Hotel was a little hard to find at 1am but tiredness may have been the reason. As soon as we'd located the hotel meeting point within the airport we were put on the...

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Helpful?
Thank ChampagneCharlies
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, Thank you for your feedback and we were glad to know that our 24 hours flexi suite your need. We took not of slow check in and will improve on this matter as well as with the breakfast. Looking forward to welcoming you again soon.

Kuala Lumpur, Malaysia
Reviewed 26 August 2013

I have stayed at this hotel on numweous occassions and i have to say i have now come to a complete understanding not to expect anything more than just a sleep over. This property looks great but lets the NOVOTEL chain down badly. The pluses are that the airport shutte to and from the arrivals / departures terminal is great...

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Helpful?
1Thank Aussiboy
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, Thank you for sharing your experience and please accept our deeply apology for any in convenience and frustration caused by our hotel. Your comments have certainly raised many areas of concern that need to be address and will inspire us to strive harder in servicing. Please rest assured that appropriate action has been taken to ensure this mistake...

Greater Melbourne, Australia
Reviewed 25 August 2013

I wouldn't stay here if you're planning to see the city but if you just want a pleasant way to rest and relax for a few hours between flights this is ideal. They have hourly rates (4hr min) which givesyou a nice room and access to the pool witha swim up bar. Really great as far as airport hotels go....

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Helpful?
Thank AnyaNZ
Ayr, United Kingdom
Reviewed 25 August 2013

We recently used this hotel for one night stop over..the positives were if you need to have rest only, room provided is fine and comfortable. Airport pick up was good, and we used the walk way on return to airport and this was very easy and straight forward. The negatives were the check-in was slow, no free wi-fi in room...

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Helpful?
Thank S B
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, Thank you for your comments and we have noted your concerns regarding the slow check-in and choice of food. We will certainly look at this for ways to improve our services for future guests. Please be informing that the internet was not decided by the hotel but it has been decided by the Airport Authority of Thailand as...

Istanbul, Turkey
Reviewed 23 August 2013

This is a real airport hotel and if that is what you need, it is the only sure bet. The hotel has no charm but the spa is surprisingly fine. Restaurant and bar poor. boring over a long layout but very practical.

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Helpful?
Thank Feyzi E
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, We are happy to hear that our location satisfied you. Your valuable feedback provides us with an opportunity to improve the experience for future guests. We do hope to welcome you again and trust that you will have a far more positive stay with us.

Reviewed 22 August 2013

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Thank acousticoz
Stockholm, Sweden
Reviewed 21 August 2013

I usually never stay at airport hotels, but for this one I can make an exception. Clean, very well maintained, nice rooms. Second time a got a free upgrade. Fast shuttle service. Very easy check in and check out. It is without question the best airport hotel I ever stayed in. Great pool and gym.

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Helpful?
Thank SE11458
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, Thank you for your compliment and we are glad that you have a great stayed with us. I will pass your kind words to our Pool + gym Team which will inspire all of us to continue our best service.

Portland, Oregon
Reviewed 21 August 2013

We needed an airport hotel due to the extremely early departure we had from Bangkok. The Novotel was the obvious choice. It really is a 5-minute walk (by underground corridor) from the airport. It caters to travelers by offering 24-hour-a-day check-in, meaning you can check in at any time and get 24 hours from the time of check-in. That worked...

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1Thank termie_g
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, Thank you very much for your depth view with our hotel. We appreciate your very constructive comments we took note of the few points of dissatisfaction, and are very pleased to learn that overall you had a pleasant stay. We hope to see you on your next trip to BKK.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Novotel Suvarnabhumi Airport is a 4 star hotel located 10 min walk from Suvarnabhumi International Airport in Bangkok. Ideal for business trips, the hotel features 12 meeting rooms, grand ballroom for up to 1,000 people and a business center. Boasting 612 comfortable and contemporary rooms, the hotel also offers 2 bars and 4 restaurants. With a 24 hr airport shuttle every 10 min from Gate 4 Level 2 and parking available, there is no better place to stay. ... more   less 

Additional Information about Novotel Bangkok Suvarnabhumi Airport

Address: 999 Moo 1, Suvarnabhumi Airport Hotel Building | Nongprue Subdistrict, 10540, Thailand
Region: Thailand > Samut Prakan Province > Bang Phli
Price Range: RM612 - RM1,037 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bangkok Suvarnabhumi Airport 4*
Number of rooms: 612
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Also Known As:
Novotel Suvarnabhumi Airport Hotel Racha Thewa
Novotel Hotel Suvarnabhumi Airport
Novotel Hotel Bangkok
Novotel Bangkok Airport
Bangkok Novotel
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Bangkok Suvarnabhumi Airport staff and other travellers.
39 questions
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Questions? Get answers from Novotel Bangkok Suvarnabhumi Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you just need a place to sleep and shower in-between flights its ok...but better out there for the money if you have more time.”
 of 5 bubbles 900philv, 6 Dec 2016 | Read review
“The hallways are huge, if walking is difficult ask for a room near elevators.”
 of 5 bubbles , 30 Nov 2016 | Read review
“Getrrooms overlooking the pool!”
 of 5 bubbles 922carlosh, 30 Nov 2016 | Read review
“excecutive sure is worthwhile the extra costs”
 of 5 bubbles 533liaf, 15 Nov 2016 | Read review
“Some rooms are having an inside view (lobby f.i.)”
 of 5 bubbles Molen61, 5 Nov 2016 | Read review
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