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Grand Hotel Paradiso

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Grand Hotel Paradiso
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376 Reviews from our TripAdvisor Community

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Showing 264: English reviews
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Grimsby, United Kingdom
Reviewed 3 days ago NEWvia mobile

Second time staying here. Love the area and it's location. The service was brilliant,food good, not ski in ski out as advertised as you have steps to climb but it's so convenient. Our room 303 was above the umbrella bar but music stopped at 9 on the Saturday and 8 in the week. Umbrella bar is fab for apre ski...

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Thank shelby10_13
Chelmsford, United Kingdom
Reviewed 3 days ago NEWvia mobile

The hotel was beautiful on the inside and out. The decorations in the restaurant and around the hallways were lovely. The food was amazing- every night there was a range of dishes all which tasted amazing. The portions were a good size considering there is also a buffet of salads and breads and desserts. The rooms were a good size...

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1Thank amber4113
Reviewed 5 days ago NEW

I wouldn't come back if you paid me. A lot. It is the worst hotel I have ever stayed in, it does not deserve its 5*, the staff are rude, unhelpful and aggressive. The rooms are very average to terrible, there are no extras at all as befits a 5*. Drinks are overpriced (if you can face sitting in the...

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Thank Workshopsussex
Reviewed 6 days ago NEW

Considering this hotel is supposed to be a ski hotel, it is not set up for skiers at all. The hotel looks stylish and is in a great location ten minutes walk from Passo Tonale (but close to the glacier and lifts). The restaurant and restaurant staff is /are lovely. Great food. However, my takeaway memory of this hotel is...

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Thank Jules J
Dublin, Ireland
Reviewed 1 week ago NEW

Food, Service, Rooms, facilities, closeness to the slopes, politeness of staff really brilliant, We could not fault single thing. I could not go without mentioning our friendly sommelier "Georgo", He really made our evening Dinner both in terms of entertainment and his excellent choice of wines which were not over the top price wise but great recommendations all the same....

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Thank Davekerr1848
Chesterfield
Reviewed 1 week ago via mobile

The good bits..... The hotel staff are friendly and speak good English. The breakfast is buffet style and there is plenty of choice Evening Meal is buffet style and also a choice of a starter and main meal, all of good quality. The boot room is conveniently located in the hotel for easy access to the slopes. There is free...

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Thank Sally B
Grand Hotel Par... G, Responsabile reception at Grand Hotel Paradiso, responded to this review

Dear Madame Thank you for your review, we will do our best possible to improve . We are pleased your enjoyed the our food and our staff and the location. As it regards the room, except for the inconvenients happened immediately resolved, you have chosen a standard room, comfortable and with tipical mountain furniture, our chambermaid provided to clean better...

Somerset
Reviewed 1 week ago

We booked to stay here through Crystal Ski and like some others, after having read the reviews on here, we were having serious doubts about staying in the hotel. However we were very pleasantly surprised. Reception are very helpful - with the check-in/check out procedures being easy and quick. As with any hotel, you do need to leave your credit...

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1Thank ronnoc14
Hong Kong, China
Reviewed 1 week ago via mobile

Having just stayed at the paradiso for a week skiing in paso tonale - I'd like to just make one comment which I think is pertinent to the other negative issues left in the 1 and 2 star comments Whether paradiso is a 5 star or not is largely dependent on your experience of the worlds greatest hotels - personally...

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Thank bigfraz
Grand Hotel Par... G, Responsabile reception at Grand Hotel Paradiso, responded to this review

Dear Mr Mead Thank you for your review. We apologize for the inconvenient but it did not depends on the hotel. Those guests are adults and we cannot forbidden them to have wine or cocktails. We immediately called the local manager of this group, in fact the last night they had a good behaviour. Our Restaurant Manager also changed your...

Teignmouth, Devon
Reviewed 2 weeks ago

Firstly, if you have booked this hotel and have been concerned reading all the bad reviews like we were don’t worry, I’m sure you will be pleasantly surprised. Having just returned from our holiday we thought the hotel was great. We paid for a standard room but were surprised to find we were put in a delux room on the...

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Thank Indge
Windermere, United Kingdom
Reviewed 2 weeks ago

After booking the trip with Crystal, we read the Trip Advisor reports and asked ourselves: "What sort of Hell Hole have we booked into?" The place seemed to be doomed from the very start, poor food, poor service, expensive water, surly staff. The negative comments went on and on. Anyway, we were where we were. Staying in a reportedly 5...

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3Thank Tony H
Relaisfranciaco... R, Responsabile reception at Grand Hotel Paradiso, responded to this review

Dear Mr Houlie Thank you for having chosen us despite the reviews… =) We relay appreciated your comment. We are pleased you enjoyed the room and its facilities. Regarding the food, everything is homemade and with a good variety with different options for vegetarian, allergies or intollerances.both for breakfast and for dinner. Our guests every evening have buffet of entries,...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Ski-In / Ski-Out
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Babysitting

Additional Information about Grand Hotel Paradiso

Address: Via Case Sparse, 51 | Passo del Tonale, 25056 Passo del Tonale, Italy
Region: Italy > Trentino-Alto Adige > Province of Trento > Passo del Tonale
Price Range: RM724 - RM2,357 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel Paradiso 4*
Number of rooms: 67
Reservation Options:
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Also Known As:
Paradiso Hotel Passo Tonale
Grand Hotel Paradiso Passo Del Tonale, Province Of Trento
Hotel Style:
#4 Luxury Hotel in Passo del Tonale
#6 Romantic Hotel in Passo del Tonale
#10 Spa Hotel in Passo del Tonale
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Paradiso staff and other travellers.
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Questions? Get answers from Grand Hotel Paradiso staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at the Dolomiti”
 of 5 bubbles Workshopsussex, 24 Mar 2017 | Read review
“Choose the Delux rooms they are located at the quietest end of the hotel”
 of 5 bubbles Davekerr1848, 22 Mar 2017 | Read review
“Upgrade to a deluxe room, if only for the additional space”
 of 5 bubbles ronnoc14, 20 Mar 2017 | Read review
“If you can, pay the extra for a delux room on the 3rd floor, less noisy I think and with a balcony.”
 of 5 bubbles Indge, 14 Mar 2017 | Read review
“Superior rooms , third flloor , opposite to main entrance, f.e 331, 329,327 have very nice view, sunny , less noise.”
 of 5 bubbles 737beatar, 1 Mar 2017 | Read review
5 of 5