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I usually don’t leave any reviews but I can’t miss on this one.
On the day of the arrival I was served by receptionist called Cindy. With rather cold welcome she proceeded with some paperwork but said that her printer doesn’t work and I have...More
We had a lodge.Our friends had a lodge next door. The check in was seamless with an excellent Receptionist (Amanda). Everything was explained and she could not have been more friendly. We contacted Reception a few times and our queries were answered promptly.All the staff...More
5 Thank jcor444
Response from Diamond R, General Manager at Pine Lake ResortResponded 6 October 2017
Thank you for your feedback. We are very happy that you had an enjoyable family stay here at Pine Lake Resort. We are very pleased you say you would come back! We look forward to welcome you here again very soon.
We have just spent a very restful 4 day break at Pine Lake Resort. Our lodge was clean, warm, well equipped and a super base for a chilled few days. We had a fantastic meal at the Eagle's Head in Over Kellet, booking would be...More
Fabulous location, easy to reach.
Lodge was immaculate and 10 feet from the edge of the lake. Had a lovely relaxing two nights. Can’t comment on any of the facilities as didn’t use them. Would definitely return at the right price.
I feel that something went wrong! after reading the other reviews on here we must have had bad luck, lodge was good and well stocked for the break, we didn't know until we booked in at reception that the pool use was extra or that...More
Response from Diamond R | Property representative |
Dear Phil S, Please be advised a security deposit is required at the time of check-in. Our reception team will place a security hold on your card and will release it at the time of your departure. Hope this helps!