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We stayed here and booked 2 rooms. Both rooms had issues, the hotel staff try to fix them but at the end the issues were still there. AC didn't work, there was water issues in several rooms (no hot water) and we were not able...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Toluca Zona AeropuertoResponded 26 October 2017
We appreciate feedback as it provides us with the opportunity to make improvements in service. Thanks for your commendation for our clean and comfortable rooms, and prime location. I'm very sorry to learn that though about the maintenance and hotel staff's service issues...More
Stayed here on a business trip and was impressed with this property. Rooms were clean and accommodations were great. Breakfast was typical for most chain hotels but did like that they served one dish that was typical to the region, and varied that selection everyday....More
Next to Senderos mall that has restaurants and movie theaters. The hotel itself was very clean. It includes breakfast and happy hour in the afternoon. Gym equipment works and in perfecct condition. It includes a shuttle to the Toluca International Airport.
The hotel is not fancy but very comfortable, clean and with friendly service. Free breakfast is very good, and the the hotel is well appointed with pool and exercise facility. The best feature is the adjacent location in easy walking distance to Sandero Mall where...More
It was clean, located next to the mall, breakfast in the morning was better than the average Holiday inn and much better than any City Suits or City Express. I will certainly be staying in more Holiday Inn's. Only thing I did not like was...More
Thank AJ H
Response from Xochitl P, General Manager at Holiday Inn Express Hotel & Suites Toluca Zona AeropuertoResponded 5 July 2016
Thank you for taking the time to share your feedback about your stay at the Hotel, we are pleased to know that we were able to meet your expectations regarding comfortable room accommodation, good breakfast, and cleanliness.
On the other hand, allow us...More
US$53 - US$90 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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