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Quinta Del Rey Hotel

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Traveller (51)
Room & Suite (23)
Dining (2)
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Overview
  • Excellent67%
  • Very good27%
  • Average4%
  • Poor2%
  • Terrible0%
Travellers talk about
“excellent hotel”(3 reviews)
“spa”(5 reviews)
“decoration”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (124)
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Traveller rating
30
14
2
2
0
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11 - 15 of 48 reviews
Reviewed 15 October 2015

I spent two nights at this hotel and my expectations were high based on the reviews. After my stay, I was very disappointed because the room looked very outdated. The carpet had several stains, like it was barely cleaned or very old. The bathroom was...More

Thank Donmaurikio_1971
Response from Quinta Del Rey H, Gerente at Quinta Del Rey HotelResponded 19 October 2015

Dear Donmaurik We want to apologize because of the inconvenience you had during your stay. We are taking care of all the details you mention. We want to thank you for your review, that way we can repair the mistakes we had. We hope you...More

Reviewed 26 July 2015

My wife and I stayed here for four nights last September for a wedding, first in a church at Metepec followed by the civil ceremony at this hotel. Our room was quite ornate with bathroom taps in the shape of swans!! The room was comfortable...More

Thank Ge0n
Response from Quinta Del Rey H, Gerente at Quinta Del Rey HotelResponded 13 October 2015

Dear GeOn. Thank you for taking the time to write about your stay with us, is wonderful to know that you enjoy your stay. Did you had a chance to enjoy our SPA? I hope this is not your last time in Toluca, and when...More

Reviewed 23 July 2015 via mobile

Huge nicely decorated rooms, spa, swimming pool, very clean. The reception staff is very helpful and service oriented, good choice of dishes for breakfast. We very much enjoyed the complementary massage. Will definitely come again & recommend itMore

Thank german2012_12
Response from Quinta Del Rey H, Manager at Quinta Del Rey HotelResponded 24 July 2015

Dear Victor M. It’s great to know that our staff is doing an effort to satisfice our clients. We appreciate you took the time to let us know your opinion, which is very important for us. Aron and Cecilia will know about your comments. We...More

Reviewed 30 May 2015 via mobile

Large rooms which are maybe overstuffed with art. Elephants holding the glass plate of the table... The designer of the shower (room 134) was more thinking of an outside shower.. Very much not normal! Gym is from the 80' (smell and machines) and sauna costs...More

Thank Eyck H
Reviewed 29 March 2015

I have stayed here 40 to 50 times over 15 years. The area has grown so much over that time that I hardly recognized the place last time I was here. It is on the main road, but inside the gardens are very very nice....More

1  Thank Anthony E
Response from Quinta Del Rey H, Gerente at Quinta Del Rey HotelResponded 2 April 2015

Dear Anthony H; it has been wonderful to read your review. Thank you for choosing us during this 15 years, it has been a pleasure to have you here. We want to be different from other hotels, and as you say even we are on...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Indoor pool
Details
Price range
US$102 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Toluca
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$102 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Toluca
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (51)
Room & Suite (23)
Dining (2)
Pool & Beach (2)
Family and Play Areas (10)
Business Centre & Event Rooms (2)
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Room Tips
"All the rooms I had were great"
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"A room at the back of the hotel away from the main road and with a view of the mountains."
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"Courtyard rooms can get noisy from events."
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"Elevator might not work. There are ramps for rolling luggage."
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